Ricky Akins has been a Master Plumber in the state of Georgia for over 31 years. When certified he was the youngest Master Plumber ever. Today he uses those years of experience to manage his team and achieve great results with near 100% customer satisfaction on every project.
Akins Plumbing was founded in 1986 as a small plumbing service company. Today, we have grown and expanded but still offer the same great service as we did over 31 years ago! Akins has grown and expanded because of.. our simple philosophies: Hire the best technicians and take care of your customers. This idea is lost on my companies today who have grown and expanded. We keep our customers by providing excellent service each and every time. Our customers know they are getting a fair price, timely service, and expert installation or repair. We are a no-nonsense service company - we are dependable, honest and upfront. No excuses, just results!
Akins Plumbing trains each employee on the following:
-No project is too small. We treat every customer with the same professional service - whether their project is worth $40,000 or $40.
-We quote each project up front. No hidden fees or surprise charges at the end.
-We will explain, in detail, in words you can understand what needs to be done and why.
-We are available 24/7 365 days a year for the convenience of our clients.
-We are honest and up front.
-We will show up when we say we will.
-A service technician will call you prior to coming to your house to confirm the appointment and also to discuss the problems.
-A real plumber will answer the phone, not a call center.
Akins Plumber is a proud member of the Better Business Bureau.
-We also have affiliations with the following organizations:
-National Society of Sanitary Engineering
-Licensed Trade Association
-Georgia On-site Waste Water Associations
-Georgia Plumbing Trade Association
-Master Plumber Class Two (non-restricted)
-State Certified Septic Tank Install Expert ...and many more!
We had several different employees of Akins come to our home to fix our problem. All of them where knowledgeable, polite and professional. They considered cost in the problem solving and explained everything that was going on. They went above and beyond. Will use them again and recommend to friends and neighbors.
Area Braselton, GA
Cost $1,000 - $2,999
Date December 2016
Posted: 1/10/2017 • Link to this review
Jesse H came to my house to fix a problem and i could not say enough nice things about him. On time. Explained everything in detail. good price. I will use this company for all my plumbing needs. its nice to find a company you can trust and count on. Jesse is now my full time plumber. Thanks Akins a very satisfied customer.
Date November 2016
Posted: 11/30/2016 • Link to this review
Jesse Haney came. on a Sunday morning to fix a water leak. After returning from a week out of state, we returned to a leaky ceiling in the basement. I turned the water to the house off in the yard. He was able to locate the inside shut off valve, that previous plumbers never could. It was difficult to determine what was leaking, there was a lot of water damage present. But he investigated and was able to fix the problem. He was knowledgeable, thorough, pleasant, and timely. I will definitely use him for any other plumbing needs, keeping there number in my contacts. I will recommend him to my family, friends, and neighbours.
Posted: 11/27/2016 • Link to this review
Had a septic back- up they were at my home the same day. Very knowledgeable and no hidden cost price they gave me on the phone is what I paid. Will be using them again in the future.
Pump septic tank and clean filter
Area Hoschton, GA
Cost $250 - $499
Date August 2016
Posted: 8/26/2016 • Link to this review
Had akins come out for maintenance work they were very knowledgeable and great priced. They were able to inform me of the best way to care for a septic system so I could avoid future problems.
Area Bogart, GA
Cost $250 - $499
Date July 2016
Posted: 8/25/2016 • Link to this review
First time I ever called a pro, and was I disappointed.didnt fix the repair, but they did make good on their guaranty and got me my money back .
Posted: 8/18/2016 • Last edited: 8/23/2016 • Link to this review
Called and said was able to come out same day, called back to arrange appointment time and arrived exactly when said they would, within 2 hours of original call. Service was explained and gave multiple options for solutions. Would definitely recommend.
Posted: 9/15/2015 • Link to this review
Called Akins for a leak under slab floor, the worst kind. The service tech, Chris, was very professional, clean, courteous and communicated with me constantly (much appreciated). He only dug out what he needed and made sure he cleaned up after himself. Thanks for a job well done, Luis T.
Posted: 1/16/2015 • Link to this review
I just had Richard and Brandon from Akins out and they did an excellent job! Very polite, prompt and hard working. I watched them do the work and they put a lot of effort into getting the septic take clean to the bottom. I'm very happy with the service. Good work at a very fair price.
Posted: 1/14/2015 • Link to this review
I have a rental home. The tenants complained of a sewer smell in the master bath. I spoke with Ricky at Akins Plumbing. He promptly sent someone out to investigate the problem. They replaced the seal under the toilet. My tenants still noticed a sewer smell. I spoke with Ricky again and he sent a different technician with a fresh perspective to investigate. He went through the house and checked every bathroom, studor vent and the septic system and all were in perfect order. The tenants were smelling the litter box in the master bath. Akins plumbing was very responsive, helpful, understanding and helped me as a landlord perform my due diligence. I appreciate their help and patience. Prices are extremely reasonable and will use again. Thanks Ricky!!!
Posted: 1/03/2015 • Link to this review
Tech came out and pumped three-quarters of the promised 1000gals. Charged $325 for that then actually had the gull to charge me $175 to have the filter cleaned... which had been cleaned 4 months ago. Really? I literally watched you take out the filter and it was clean and you're going to charge me for watching you take out a clean filter to say that you cleaned it? "i'm just going by the books, sir!" was his reply.
Posted: 2/08/2014 • Link to this review
We had a very bad sewage problem. We called Akins, they were very nice, punctual, polite and professional. We will gladly recommend Akins Plumbing to anyone. Thanks for the great service.
Posted: 9/10/2013 • Link to this review
Approximately 18 months ago, the alarm on our septic pump went off. My husband called Akins Plumbing and Derek was out there the next day to look at the issue. The pump had to be replaced. The work was completed the same day. Now, 18 months later, the septic pump alarm went off again. We called Derek and he walked us through checking the breaker and the outlet. Those two things checked out. He came out the next afternoon and found that the replaced pump no longer worked. The pump was covered by warranty and Derek covered the labor. Akins stands behind their work. Akins is our plumber for life. They really were understanding and compassionate about going above and beyond for their clients. Thanks so much Derek and Akins Plumbing.
Posted: 8/14/2013 • Link to this review
2012, 2013, 2015, 2016
We are members of the Better Business Bureau, the National Society of Sanitary Engineering, Licensed Trade Association, Georgia Onsite Waste Water Associations, Georgia Plumbing Trade Association, Master Plumber Class Two, State Certified Septic Tank Install Expert; All of our plumbers are state certified and fully trained in both plumbing practices and safety. We are licensed and bonded.
* 24-Hour Service Available