We had a large railroad timber retaining wall that needed replacing - since this was not a cheap project, we spoke with a lot of hardscape contractors. Backyard Hardscapes offered a creative solution at a reasonable price. They also were very easy to work with as they were flexible to get the work done in 1 week that was convenient for us. The foreman, Carlos, was very nice and explained everything during the project. As with any major project, there were a few little issues along the way but Backyard Hardscapes took care of them quickly. I would definitely recommend them and will reach out to them for additional work when we get around to making some landscape changes.
Posted: 4/03/2009 • Link to this review
Backyard Hardscapes came up with a plan for my drainage problems, and they did it for a reasonable price. Also, they were very attentive to my concerns and fulfilled every request I made of them. In the future, I will definitely use Backyard Hardscapes for drainage problems, retaining walls, stonework, and any other outdoor project that requires a professional.
Posted: 6/09/2008 • Link to this review
Received several quotes to install retaining walls in front yard. Selected Backyard Hardscapes based on competitive pricing, creative ideas, and Kudzu reviews. Enjoyed working with Michele and her crew. Very very pleased with the results. According to a neighbor "yard was transformed from one of worst to the best". We would definitely use BH again!
Posted: 6/03/2008 • Link to this review
but we had to hire another company to correct the problems that we were left with from a June 2007 project. Some of the pavers by a gate were laid so that a large pool of water collected after a rain. I contacted Michelle and she said they would send someone out to fix the problem, but they never did. Other pavers for a sidewalk had very uneven cuts...there are many other problems. Their price was very good, but with the cost of the repairs, I wish I had used another company to begin with.
Posted: 4/25/2008 • Link to this review
This client contacted us in January re: three pavers that had settled, a small part of a large project in June 07. We were not made aware of any other issues. Our project manager at the time failed to follow up with the customer and has since been terminated. We were not aware that the problem was not corrected or that this customer was unhappy until this review was published. We take great pride in our quality of work and customer service. We never leave a jobsite without each and every customer being completely satisfied before we take final payment. Please read all of our customer reviews for the past 3 years of satisfied customers to better understand how we conduct our business.
Wow!! I'm so glad I found Backyard Hardscapes. They literally transformed my back yard from an erosion riddled wreck to a mountain retreat! The dry creek bed looks amazing. They started RIGHT when they said they would and completely finished right on time. Patrick and Michele were a pleasure to work with and did exactly what I had envisioned for my yard. I couldn't be happier. A super value for the money. I would HIGHLY recommend to anyone looking to improve their yard.
Posted: 9/01/2007 • Last edited: 1/02/2008 • Link to this review
Tops in all regards! Top quality - my yard is GORGEOUS! We had demolition, grading, retaining walls (stone), sod, etc. Beautiful craftsmanship, great customer service, quality products, pleasant and polite staff. EXCELLENT PRICE. Thank you! USE THEM YOU WILL BE HAPPY!
Posted: 8/23/2007 • Last edited: 1/02/2008 • Link to this review
Backyard Hardscapes replaced a retaining wall and extended my patio. They had excellent service all the way around. They were always on time (if not early), very courteous, ensured any concerns were addressed, excellent masonry work and a pleasure to work with every step of the way. I would highly recommend Michelle and crew for any job (big or small). They were very well priced as well. What could be better that the best quality, best service and a great price.
Posted: 7/15/2007 • Last edited: 1/02/2008 • Link to this review
My wife and I are impressed with our new stone wall, which includes the addition of a new dogwood. Michele, Randy and Jack were very professional and made sure the attention to detail was what this picky owner was looking for. The crew worked hard exceeding our expectations. We will be using them again as we begin extending our patio into an outdoor kitchen. We highly recommend their services to anyone! Excellent job!
Posted: 6/28/2007 • Last edited: 1/02/2008 • Link to this review
This is the 3rd job I have had Backyard Hardscapes complete for me. They have competitive pricing and always do a great job at accessing the situation and suggesting new solutions I may not have considered. I look forward to working with them again soon!
Posted: 6/18/2007 • Last edited: 3/18/2009 • Link to this review
Michele, Randy and the team at Backyard Hardscapes did a fabulous job on stone retaining walls and steps in our backyard. Besides the beautiful walls and steps what impressed us the most about Backyard Hardscapes was their attention to detail, creativity and professionalism. We love our new backyard and would not hesitate using them again for other projects as well as recommending their work to others!
Posted: 5/23/2007 • Last edited: 1/02/2008 • Link to this review
Doing business with Backyard Hardscapes was a very pleasant, stress-free, experience. This company is very professional in that they come when expected, work hard in order to complete the project in a timely manner, look to find the best quality materials, and return phone calls promptly when a need or a question comes up. The craftsmanship is excellent, personnel is polite and friendly, and everything is put in writing so their are no surprises. You simply can't go wrong by using their services!
Posted: 4/02/2007 • Last edited: 1/02/2008 • Link to this review
I started to do my own wall in my back yard but i found out it was not that easy. And it was not looking professional grade. So i stopped construction called up Jay and he came in with his people and completed my wall, made it look great and even built some steps at a great price. Again JAY DONT PLAY!!!
Posted: 11/28/2006 • Last edited: 1/02/2008 • Link to this review
I was very impressed with the brick front walk Backyard Hardscapes installed for me last November. It is absolutely beautiful. However, due to settling of the ground, a gap formed between the bottom step and the main walk. I phoned Jay and followed up with an e-mail and he contacted me the next day to say he would be out within the week. Again, he didn't disappoint. Jay came out himself and re-grouted that area at no charge and it looks just as seamless as the day it was installed. I will definitely consider Backyard Hardscapes for any future outdoor projects.
Posted: 10/26/2006 • Last edited: 1/02/2008 • Link to this review
Our job was done quickly and professionally. What was promised was delivered on time. The crew was skilled and conducted themselves courteously. The owner of the company, Jay Melldrum, was on site regularly and maintained excellent communication with us throughout the duration of our project. Jay was careful to select beautiful stones that coordinated without looking "planned", producing a lovely natural look to our front steps & stoop.
Posted: 10/25/2006 • Last edited: 11/16/2012 • Link to this review
Great when you are given a start date and they arrive early.....very organized and neat and friendly.....would definately call them again for any additions to the patio that was originally set.....very talented with working with stone.....wonderful variety of stone to choose from..... looking forward to enjoy our new patio ....just in time for Fall.....Thank you.....
Posted: 10/23/2006 • Last edited: 1/02/2008 • Link to this review