Granite and Marble Solutions (GMS) was founded in 2003 by father and son team of Mike & Ken Gann. The company fabricates and installs high quality granite and marble counter tops primarily for residential remodel customers. They offer superb quality and customer service, quick turn around and all at highly competitive pricing. As a family owned business, customer satisfaction is their #1 priority.
This father/son team bring a stellar track record to the table. Mike Gann, a former All American Collegiate football player, graduated from Notre Dame with a degree in Sales and Marketing. He went on to play 9 years ('85-94) with the Atlanta Falcons in which he started every game as a defensive end. His drive and determinations, once focused on the football field and now transferred to GMS, has resulted in this company achieving high growth and profitability since opening their doors... He "coaches" his team towards excellence.
His father, Ken Gann, retired after 40+ years of a highly successful career in the airline industry. After starting up two of our countries first deregulated airlines, Ken went on to become President and CEO of US Airways Express, successfully returning this ailing company to profitability. He brings to the table vast experience in Finance, Sales, and Marketing.
GMS offers a wide selection of products, warehoused in approximately 12,500 square feet of office, showroom and production space. The shop is located just a short distance off of 400 on exit 12A/ McFarland, in Alpharetta GA. The company keeps an inventory from which customers can select from an array of many granite types. There are also "exotic" stones to view to assure they find the most appealing materials for their kitchen or bathroom project. In addition, there are a wide selection of sinks and faucets on display for the one stop shopper. GMS has a knowledgeable sales force that educates and assists their customers with their stone selections. The sales reps both plan and estimate the customers project. This can be done in the showroom facility for a scheduled visit to the home during a free in home estimate. The company also offers the ability to view and "tag" the actual piece of stone and participate in the layout that will be transformed into their beautiful new kitchen or bath counter tops.
Now established with a solid quality reputation and referral base, GMS continues to thrive in a sub par economy. Many of GMS customers have decided to upgrade their kitchens and bathrooms now as to enjoy the ambiance of the new look, let alone enhance the value of their home. Purchasing counter tops from this team is sure to be a positive experience with amazing results. With customer service being their #1 priority, this family owned company will treat you like one of their own.
I have used Granite Marble Solutions for three different projects - one pretty large project and then two that were significantly smaller ones. Regardless of the project size, everyone from the designers to the installers at Granite Marble Solutions treated me as if I was dropping a million bucks! They helped me in making some of the creative decisions offering a number of alternatives I hadn't considered... some of which saved me a good bit of money. I have recommended them to several friends who have had terrific experiences as well. Give them a try - I am confident you'll be as thrilled as I have been with the results they deliver!
Posted: 2/27/2014 • Link to this review
Great people to work with! Very professional. They arrived on time, provided a detailed quote and offered suggestions to improve the project. The installation went as promised and the crew cleaned up and left my kitchen spotless and with a beautiful new countertop! Overall, this was a very pleasant experience and we are delighted with our new countertop and backsplash. And the price was lower than two other quotes we got! When we are ready to re-do our bathrooms, these are the people we'll call!
Posted: 2/24/2014 • Link to this review
First installation was bad. Granite was cut incorrectly and installer left a mess. The second (and third) installs were better, but in each case, they damaged the walls. There was no recourse to the damage, and they acted like they didnt care. It seem their prices are a bit high.
Everything about Granite Marble Solutions was fantastic. Great customer service, abundant product choices, professional installation, and great follow up after install. Super staff to work with and quick product installation after the decision was made on our counter tops. I would highly recommend this company and I look forward to doing more business with them on future house projects.
I was extremely pleased with Granite & Marble Solutions - very helpful, excellent service, friendly & nice & very professional staff - my kitchen & bathroom counter-tops are really beautiful!! I am not sure about the value, however - do not have any comparison. But will definitely recommend them and use them again.
I was shopping around for granite counters and stainless steal sink for my kitchen and ended up using Granite Marble Solutions and was thoroughly happy with their showroom, granite slabs, sales staff and timely manner. They met my time requirements and my granite counters are beautiful. There was one rough spot on my counter and they send someone right out to buff the spot. I recently updated my powder room and returned to Granite Marble Solutions for my vanity counters and sink. I highly recommend Granite Marble Solutions. They are extremely professional and knowledgeable.
This company was great. We had an under-mount bathroom sink that cracked. All the other granite companies I called said if they didn't install it, they wouldn't work on it. They had the sink, installed it and contracted a plumber. On time, fair price, on budget, great customer service for my small job. Great company, I will use again for sure.
Posted: 8/13/2013 • Link to this review
We shopped around for granite counter tops for several months. Once we found G&MS, we know we had the right company. They were very easy to deal with, they were on time, under budget, flawless in their work and had no hidden costs or surprises. We have done several home projects in several homes over the years and we have to say, "Granite & Marble Solutions has been the easiest company to work with as the project went smoother than any other project we have ever done!!" Thanks Karen & Team.
Posted: 5/27/2013 • Link to this review
Granite Marble Solutions measured, cut and installed granite for three of my bathrooms and my kitchen. Their customer service is top-notch. Nancy helped us look through the scrap yard for our vanity pieces and helped us select our beautiful kitchen granite. She has good suggestions on which edge to use, sink to use, etc. for your particular application. They came to our house and measured everything out each time. Their installation is very professional. They installed in such a way that we only have 2 seems in a kitchen with a ton of granite. We had a problem with the edge on one of our surfaces and Karen was extremely customer oriented in getting the problem solved - basically she was going to do what was needed to make the customer happy! I was traumatized when I chipped the granite in our new kitchen within months of the installation...Granite Marble Solutions does repairs too! You can't even tell where it was fixed!
Posted: 5/09/2013 • Last edited: 2/27/2014 • Link to this review
This company is the best! I have completely updated every counter in my home, and they have helped me out with updating clients' homes. Never once have I had ever had a client complain. I highly recommend this family owned company to everyone. Their prices are very fair and the service is over the top. A plus work - - - - .Thank you Granite and Marble Solutions! Tracy Sardelli Atlanta Fine Homes Sotheby's International Realty
Posted: 4/22/2013 • Link to this review
We looked at Premier and two other shops, and the difference of working with these folks was very apparent from the first meeting. Quick to respond and to setup a time at the distributor- they were fantastic. The template and install process was flawless and they had creative ideas for working with unique spots in our kitchen. We could not be happier with this result and really enjoyed working with each person along the way.
Posted: 3/22/2013 • Link to this review
They did not install granite correctly. Water was leaking between seams. When asked to fix it right, we could not get them to call back. Had to hire another granite company to come out and fix their work. Cost an extra $600 to fix it right.
Posted on Citysearch: 7/14/2009
A+ Better Business Bureau Rating