Solar Dimensions Tanning

I was looking for somewhere to tan close to my job and came across this salon and reviews. I give fair consideration of all reviews and even though there may be 1 or 2 bad reviews, generally will still find out for myself. However, based on the company response to the review, I would never go to this salon! If these customers felt as though they were being misled or did receive good customer service, the salong should respond negatively that "some peope" choose to do certain thingsPerception is everything and if the client "perceived" to receive bad service or "perceived" to be misled, you would think the salon would just apologize and not criticize what the client has said.maybe the same person that "misled" the client and offered bad customer service is the same person that wrote the response to the reviews.I would never go anywhere that would bash their clients on such a public form....

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alright heres the thing. i went here looking for a deep dark tan but a walk in is forty dollars! their business etiquette was horrible, just pushing and pushing and trying to sell. one girl told me that this is what they are paid to do. i was so turned off buy their techniques. they told me my lotion was bad when they were selling the exact same thing!

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If you want a 'vending machine' experience then Solarium is likely not for you. A lasting rapport with REAL PEOPLE who are friendly and personable and who always make you feel welcome is crucial to the 'spa experience' whether that means half a day or just half an hour. I joined over a year ago as something special I could do just for me. I'd visited two other tanning salons in Midtown Atlanta but the experience was pretty disappointing. The staff at Solarium was so different by comparison that frankly I wouldn't go anywhere else now. Most of the time they greet me by name (and I'm just a regular guy, not a media or 'scene' personality) and have me up on the computer before the door closes behind me. That really makes my day sometimes. Anybody can buy a few snazzy tanning beds--and Solarium does have state-of-the-art equipment, clean and attractive rooms, good maintenance on the beds, plus little touches like moist wipes and body spray available--but ultimately it is personal rapport and attention that will make or break you in this business. If you are looking for more than just how few quarters you can get away with loading into a box for some UV rays then check this place out. They are doing it right. (And no, I don't work there. Just a satisfied customer.)

Place seems really nice in appearance. I was taken on a 15 minute ""tour"" of the facility which was a little too much. THEN came the ""hardball"" sales routine. All I wanted was to buy 1 session to try the place out. They really don't offer thatthey pitch you hard on monthly plans ranging from $60-$100. I felt like I was buying a carpressure to buy immediately. I was told that a single session for the lowest level bed was $25! So frustrating. If you are looking to buy a few sessions or just try one of the beds out this place is NOT for you.\r...

I had a great experience at Solarium. Lisa and Natalie both were of great help and were in no way pushy or inexperienced as the other reviewer suggests. I brought my own lotion, which they had no problem with. They listened to what I needed and found the best package for me. I am very satsified with the service I received and will continue to tan at Solarium Tanning!

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