(770) 740-8700(770) 740-8700
1062 Union Center Drive, Suite A6, Alpharetta, GA 30004
If you're looking for someone to overcharge you, this is the place! We needed a part replaced and the plumber quoted us $365 and then went on to talk about two other items that may need to be replaced, one for sure which was another $185. I gladly paid my $65 visit charge and asked him to leave. Two calls to different plumbers for same job were $270 and $275. When the one we picked showed up (on time) the total cost was $250...a savings of $115! Plus, the other item didn't need to be repaired. If I went with them, it would have been almost $600 vs. $250. In addition, the guy didn't even take the time to understand our problem. We had a leak out one side of our house and he said it was the water heater which had an emergency drain that emptied out the opposite side.
Posted: 6/20/2007 • Last edited: 1/02/2008 • Link to this review
I bought a water heater, and the place I bought it had someone come out and install it. After ONE day, it stopped working!!! I called them back, and THEY said it was a "Manufacturer's Defect"... I called American Water Heater, and they said they would arrange to have someone out, and that they would be calling me. about 1:00, Sunshine plumbing called, and arranged to have one of their men out between 2:00 and 3:00... he actually made it by 2:45.. when he said everything had been installed wrong, I thought he was kidding! He wasn't... They made all the arrangements, and fixed it around the right way before 6:00 that night. From what a friend of mine told me, I was lucky.
Posted: 4/20/2007 • Last edited: 1/02/2008 • Link to this review
My garbage disposal stopped working, and I called my home insurance company. I got a call from Sunshine that same morning, they sent someone out and found out that it had to be replaced... they made the arrangements, and installed a new one within a couple of hours.All in the same day! Fabulous!!
Posted: 4/20/2007 • Last edited: 1/02/2008 • Link to this review
I bought a dishwasher, (the third in four years), and they came out to install it. When the guy got there, he checked the water pressure in the house, and told me that it was 120 pounds, and that it was SUPPOSED to be less than 80. I didn't see why... more pressure means more water, doesn't it? well, he explained that it's probably why I kept having to get a new dishwasher. He even showed me where it said on the warrantee that you couldn't, or it would be void. Ergh! If I'd known THAT four years ago, I wouldn't have had to buy new ones. Well, they put in the dishwasher and a pressure reducing valve, all the same day, and I haven't had a bit of trouble since.
Posted: 4/10/2007 • Last edited: 1/02/2008 • Link to this review
My water heater stopped making enough hot water for me to even take a shower. I called them, and when they figured out that it was still under warrantee, they gave me the number for the water heater company. When I called THEM, the next thing, I got a call From Sunshine. It turned out that they handle that kind of thing for them. they came out, found out what the problem was, got the part and fixed it. If they hadn't told me it was still under warrantee, I'd have paid twice as much. Great!
Posted: 4/09/2007 • Last edited: 1/02/2008 • Link to this review
Had a problem with my water heater. The people who installed it said it was a manufacturer's defect, but they never came and looked at it. Go figure. I called the manufacturer, and got a call from these guys, the same day. It turned out that it had been installed wrong. After going round and round with everybody, I got a call from Sunshine, saying that they were the ones that would be doing the work, not the people who installed it. I found out later that THEY had said they were "too busy", and Sunshine got called. THEY fixed it right the same day.
Posted: 3/30/2007 • Last edited: 1/02/2008 • Link to this review
I found and call this company on 3/25/2007, a Saturday. I was told that they could not do what I needed until Monday the 26th. I was told someone would call me by 10:00 A. M. At 11 I had to call them, I was told that they had to redirect their service man to another job. He arrived at around noon and told me that there was nothing that he could do today and they will call me with my estimate, After 3 calls to the main office, I was told that I would receive a quote by the end of the day. That call has never taken place, I found another company and they are here right now doing the work. I will not refer Sunshine to anyone.
Posted: 3/27/2007 • Last edited: 1/02/2008 • Link to this review
I had a leak in a drain line that nobody could find. A friend suggested that I try having it inspected with a video snake sort of thing. I found Sunshine here, and called them. They came out the next day and found it pretty quick. I had them fix it, and now the smell is gone. the prices weren't too bad, either. I called a couple of other places, too.
Posted: 3/21/2007 • Last edited: 1/02/2008 • Link to this review
I purchased couple of appliances at Lowes, but after 1 week of troubles with the store I gave up and called Sunshine. They came out on the same day and installed them in no time.The price was reasonable too.
I was working on remodelling my bathroom, so I called Sunshine.They gave me an appointment convinient for my busy schedule and once the plumber came he gave me couple of options to choose from even recommendations on how to save some money.That`s what I was looking for and he totaly worked around my budget.He finished the job promptly and he was very easy to work with.I will definately use them again.
I called Sunshine on a Saturday morning, because I found out that my toilet is backing up.When I flashed it in the morning the water started raising and it didn`t wanna stop, it was everywhere in my bathroom, so they send a plumber an hour after I called and he fixed the problem in no time and cleaned my bathroom and everything, as nothing happened.And the price was reasonable for the job they did. Thank you Sunshine!
A friend of mine told me about those guys so I called because I had problem with my waterheater.When I called to schedule an appointment they dispatched a plumber to come out within 2hours, I was surprised.When the plumber came out he diagnosed it and explained to me what the problem was in detail and gave me some tips for better maintenance of my water heater in the future.He did the job in no time and he didn`t leave a trace that he has been there. I will recommend them to anybody.
I had those folks coming out twice - one an emergency on Saturday afternoon and the other was a problem that I could not fix myself.Both times they were courteous and prompt. I will use them again, that`s for sure.
I noticed that my water bill is too high than normal, so I started looking around to find a plumber and I found those guys online.I called, they dispatched a techncian right away.The plumber came out, he did inspection and quoted me on the site, the price was reasonable for the job to be done and he was prepared to start right away /replacing the main water line/. The work was done in a reasonable time,the plumber was professional and very friendly, so i will recommend them to all my friends.