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Posted on
2/12/2010
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Excellent Experience with Sash Replacements
Overall, our experience with RB was excellent. We had sash replacements installed for 27 windows, including two large fixed windows for bays. We had the outside brick and nose molding replaced on all windows along with sills for seven of the windows. We also had some other carpentry work done. Two crews led by Randy and Roger did a great job. They were very friendly along with being very considerate of our house (did not track mud and dirt in). If we asked about something, they immediately addressed it or made sure we were happy (only needed to do this a few times). Based on other blogs from folks who talked about horror stories involving window replacements, Randy and Roger provided the opposite experience. Behind the scenes, Tony worked with us regarding scheduling and Chris K. was very patient with us as we explored many different windows for quotes. Lastly, their bid was very competitive. To be frank, I originally didn't even thing about contacting Robert Bowden until a family member happen to put a bug in my ear about his excellent experience with them for other work. I had nothing to lose by talking to them. I would recommend that you at least talk to them about any of your home improvements.
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