Electronic Home, Inc.

349 Peachtree Hills Avenue NE , Suite A7 
Atlanta, GA 30305
Phone: (404) 231-0504
Fax: (404) 231-4066
Website: www.hometheaterdesigns.com
Electronic Home, Inc. Electronic Home, Inc. : Home Theater & Automation, Atlanta, GA



Review
Reviews: 13

Posted on 4/1/2005

Great job!
They installed a 42 inch plasma TV over the fireplace and equipped our home theater with a Runco projetctor and all the other high end goodies. Bottom line: they did a great job, on time and with follow up calls to make sure we are happy. We are.
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by Jennifer N at Customer Lobby

Posted on Customer Lobby on 8/16/2012
Determination wins the day.
I have worked with Jack McKinney before and followed him to Electronic Home. He has a great combination of knowledge and calm to help work through complex projects. Recently, we had a challenge with our internet set-up that seemed to defy explination. Randy and his team were great in helping us work the problem even though they were not the ones who had set it up originally. When the first proposed fix didn't work, they came back and literally spent hours to problem solve and find a workable solution. Their graciousness and determination are very much appreciated. I will definitely use them again and would recommend them without hesitation.
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by James A at Customer Lobby

Posted on Customer Lobby on 8/15/2012
Top-notch, high-end home theater company.
Electronic Home provided all the equipment for and installed my home theater when we first put it in 13 years ago. They have been the only company we have used for all our maintenance needs since then. They are very responsive, extremely qualified and competent, and very pleasant to deal with. I have even given them access to my home when no one is here. They have earned a very high level of trust from my wife and I.James Anderson
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by Gary V at Customer Lobby

Posted on Customer Lobby on 8/14/2012
Their knowledge of putting together complex operations is very impressive.
There were a lot of positives, and it wasn't like an entirely negative experience. There were certain aspects of the experience that were less than ideal. Specifically, one negative was that we had a critical piece of equipment for video distribution that did not work for three years. We had to pay to have it replaced, and it finally works properly. Secondly, certain items were supposed to be done in a more timely manner, so I had to keep following up with Electronic Home. On many occasions, they said they forgot or remembered that they had to get on top of something. I think those two are the primary things.The good news is that they have always been very accommodating with trying to fix things and very willing to come out to make changes and things like that. They have an incredible industry knowledge of complex systems. RESPONSE FROM Electronic Home: EH solicited this review even though we knew it would not bring us 5 stars and wanted to know where we stood on a job that had several challenges, including several design decisions chosen against our recommendations as the client felt our concerns were not valid for his situation.The problems with the HDMI Video Distribution System were that of compatibility with the customer's existing equipment not purchased from EH and that have known HDMI issues. We offered a solution much earlier, but the client chose to not go that route and accepted the 90 functionality the installed system had. After 3 years, the manufacturer had come out with a better system and the client was upgraded at below dealer cost by the mfg. with no mark-up by EH. This was an out-of-warranty "good will" gesture by both.Overall, I can't argue with the review as this was not our typical job and is one of our "worst cases".
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by George D at Customer Lobby

Posted on Customer Lobby on 8/12/2012
Long Time Customer
I have done business with the Electronic Home team for 12 years. This includes three house projects, two home theaters, 2 home automation systems and more, If you need high level expertise and experience on high end home systems you can be assured that a thorough understanding of your needs and wants will be determined and then met with a system recommendation. Installations are timely and professionally done. Service, if needed is performed in a timely manner. You will make a great decision to choose Electronic Home for your house electronic needs.
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by Lee W at Customer Lobby

Posted on Customer Lobby on 8/11/2012
Extremely knowledgeable, great products, totally professional
We have used Electronic Home for two complete home automation systems and two high-end home theaters. They are great to work with throughout the design and installation process. Randy and his team really listen, do beautiful work and the results are extraordinary. The after installation support is very responsive and we love working with them.We are very happy with our system and highly recommend Randy and Electronic Home!
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