Bulldog Security Services Inc.

I have usually had good results with most of the Kudzu companies I have used. After reading the reviews for Bulldog Security, it seemed like a good choice. While they do not try to upsell you over the phone, the quotes they give are not reliable. I was charged an additional $100 over the quoted amount, and the technician then tried to upsell me for an additional $100 saying that my phone line was not "probably not reliable" and I should get the cell package. I went ahead with the installation and am hoping everything is properly installed and monitored. While I understand that it may be difficult to give an accurate quote over the phone, this company would be better off NOT giving a quote over the phone until the technician comes on site. I feel like the quote is low-balled over the phone and then increased once the technician arrives. I referred a friend and he was quoted $50 over the phone to activate and monitor his existing system, and when the technician arrived on site, he was quoted for a brand new installation of $350. In the future, I will be sure to take into account the age of the review before making a decision on a service provider. I could've easily selected another provider at a comparable, if not lower overall price -- without the surprise price increase.

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Made an appointment with Bulldog security for my business and a very rude sales person showed up. Could not even give a quote as he was too busy on his cellphone outside. Total waste of time. My opinion is take your business elsewhere.

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Our home was pre-wired for security but a system had never been installed. We elected Bulldog to install and monitor our new system. Lew spent a lot of time installing our system due to the wacky wiring when the home was built. He did not give up until he had everything working. We have had them back out for a couple of small things and the responsiveness and customer service has been outstanding. We accidentally set the system off occasionally and the response time of the call center is very fast. My neighbor is now using Bulldog to monitor his system. We had a positive experience and would use them again.

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I've always felt that the residential security industry had a lot of rip-off artists. Today, that opinion changed a little.

Lew Stouffer from Bulldog Security came out to see me this morning and was an absolute pleasure to work with. A great personality, but more importantly, he answered my questions, we discussed my options, he was very upfront about all the different things we could do now and into the future and was never in sell, sell, sell mode.

In the end, I paid a quarter of what another company (that is A-rated by BBB) wanted to charge, partly because they were fair, but also because Bulldog didn't make me buy stuff I didn't need or want.

Thanks Bulldog! My family is literally safer because of what you did for us.

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They looked trustworthy, so I had them out. The change from my old company to them was very regretable! The promises they made were not delivered.

They told me that my old system had not been installed right but when they finished replacing it, there was no real difference.

I called another company for a second opinion. I was told that the original system had actually been installed correctly and that they see this all to often: Companies criticizing other company's work just to make a sale.

I had the original company come back and remove Bulldog's crap and re-install a new system along with my apologies for cancelling service before.

My suggestion is to stay away from low ball companies like this one and spend a little more money for better security. My family deserves it and I'm sure yours does too.

By the way, their monitoring prices are tiered and change according to how many years you pay ahead.

Best Regards

Kim

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