Atlanta Area Plumbing

163 Deer Run 
Atlanta, GA 30303
Phone: (678) 978-6399
Website: www.atlantaareaplumbinginc.com
Atlanta Area Plumbing Atlanta Area Plumbing : Plumbers & Sewer Repair, Atlanta, GA



Review
Reviews: 11

Posted on 11/18/2009

Disappointed
I had previously used them for two repairs. One was approximately two years ago and was now having the same problem again.It was quite an expensive repair the first time. Donny rudely told me there was no warranty and although he said he would come out to look at it he did not do so. I had a company that are plumbers and experts in water and sewer lines I have also used before come out and highly recommend them,Ridgeway Mechanical. They did the same repair, said it was not done the way they would have for lasting results, charged me $500 less, and gave me a 4 year warranty to boot!( I also choose Ridgeway over AAP to fix a different problem,a major sewer line issue because they did not charge to camera the problem and AAP does)
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Atlanta Area Plumbing replied on 11-25-2012
I responded immediately to your call and was at the property within 40 minutes of your phone call. I arrived and found Ridgeway Mechanical already on the property. Any warranty that was given to you would have been voided because you had another plumber on site. The work that I did for you was a cleanout outside the house. Ridgeway was not working on that cleanout...They were in the house. We didn't charge you to camera a line because we didn't have to camera the line....We did a cleanout installation....That is all we did.....Ridgeway unstopped the line inside the house before the cleanout so apparently the cleanout wasn't the issue... Thank you for the opportunity to correct this for you, as you had already called 2 other plumbers to come out and couldn't wait 30 minutes for me to arrive. I was there...When I see another plumber on site, I leave. Thank you for wasting my time and fuel to go look at this problem. You call me rude...What you did was rude and inconsiderate....If you have any further problems, please contact Ridgeway and not us.


More Reviews
Reviews: 4

Posted on 4/3/2014

Slow Response on Estimate
I make no claim on the quality of their actual work with this review but I was dismayed at the amount of time it took them to respond. I had to call them back and the person I spoke with showed no concern for the lack of response. I hope they work out for others but I will choose another company on the basis of customer service.
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Atlanta Area Plumbing replied on 04-03-2014
We are sorry we did not receive a message from you regarding an estimate. We hope you find a company you are happy with.
Reviews: 1

Posted on 4/3/2014

Really Great Company
I had no water for 2 days. I called Atlanta Area Plumbing and they responded immediately. They fixed the water line quickly and reasonably. I was very happy with this company, would recommend them to my friends and I would use them again. Thank you for all your hard work.
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Reviews: 1

Posted on 2/4/2013

Professional and Courteous
Very professionalKnows what he is doing. Will call again for other plumbing I need done. Atlanta Area Plumbing was referred to me by one of my friends that used them last month...
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Reviews: 2

Posted on 7/2/2012

Quick service
I sent out online inquiries to 5 plumbers with great reviews on Kudzu and AAP was the only one to respond, and did so 15 minutes after I requested information. I've had Donny out to my house twice in the past month to fix various issues, and in both instances he was on time and did the work quickly for a fair price.
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Reviews: 1

Posted on 7/2/2012

Very Helpful and Responsive
I found them on CraigslistVery helpful and responsive. Offered licence and insurance info to me before they even looked at what I needed done. Very resonably priced and much lower than the quotes I got from Superior and other companies. Will be calling Donny back if I need other work done. Highly recommend him..Kathy...
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