Look to NorthStar for the ultimate in residential and commercial security solutions. We provide monitored burglar and fire alarms, video surveillance, access control, commercial fire systems and more.
We promise to give an upfront and honest security evaluation and offer both contract and no contract monitoring terms at the absolute best prices. Customer Service is our top priority. Whatever your needs are, we can be your solution.
Fully Licensed and Insured. Good Standing members of BBB & Atlanta Home Builders Association. We have a strong resume including Residential/Commercial Security, Fire, CCTV, Access Control (Prox. & Biometric), Data/Wifi Distribution/Home Automation, PBX Systems, Many other custom applications. We can provide custom solutions and Top-Notch Installation for very competitive rates.
* By Appointment Only
* 24-Hour Service Available
*Battery Recycling Program *Paperless Services *Home and Business Energy Management Solutions
I've been meaning to write this review for a while now. I first had Northstar install security and cameras at my home about 2 1/2 yrs ago. Everything that was recommended fit my needs exactly and... everything still works fine with the exception of one service call which I needed to get my cameras back on line after switching routers. Since then, I've had Northstar Install 1 new system in one of my rental properties and update one in another. So far so good....They are professional but also have a personality. For me personally, it's the only security company I need at this point. Thank you for being so easy to work with Northstar!VIEW MORE »VIEW LESS »
NorthStar Security provided us with prompt and professional service and competitive pricing. They were able to provide us a quote and complete installation within a week. We are very pleased with our... security system- they did an excellent job.VIEW MORE »VIEW LESS »
Mr. Susten and Grant did a wonderful job! Mr. Susten came out and walked me through and showed me everything that I would need. Grant installed everything just a promised! Hey they even included a free smoke detector for mentiong kudzu! The touch screen pad is awesome and so is their serivce! Highly recommend!
I've been meaning to write this review for a while now. I first had Northstar install security and cameras at my home about 2 1/2 yrs ago. Everything that was recommended fit my needs exactly and everything still works fine with the exception of one service call which I needed to get my cameras back on line after switching routers. Since then, I've had Northstar Install 1 new system in one of my rental properties and update one in another. So far so good....They are professional but also have a personality. For me personally, it's the only security company I need at this point. Thank you for being so easy to work with Northstar!
NorthStar Security provided us with prompt and professional service and competitive pricing. They were able to provide us a quote and complete installation within a week. We are very pleased with our security system- they did an excellent job.
I really didn't think there were still companies that delivered customer service and support like that anymore. A big thumbs up to NSS for being there whenever I needed you guys. They got me level of security I wanted well with in my budget. No high pressure sales or upselling, but after talking with them we did add-on some really cool lighting upgrades and automation for our interior.
I had contacted several other local (national) companies and no one could service my ELK system. Then Gary arrives and brought my system back to life and operational. He not only had the knowledge but a amazing passion for the ELK product. Thanks a lot looking froward to years of service with you.
A few years ago, my neighbor had recommended Gary Cerny and his team. I was always impressed with their professionalism and honesty. I had a break in March 2013, and Gary was at my home the next day to suggest that I move a bush in front of a window, use a child's gate at the foot of the stairs to slow an intruder down, put a sensor on the crawl space door, and pins in one of my second story windows near a porch. Gary showed me how to do more sophisticated programming such as having the beam downstairs on but turning the beam upstairs off while in the house. I requested cameras after the break in, which Gary never tried to push on me before, just to make a profit, when I had asked about them. His team came back when one of the cameras malfunctioned and a fan was making too much noise. I was told it was covered by warranty and was not charged. After the break in, Gary gave me his cell number, which I used a couple times when I had some post break in questions (he answered at 9pm when I meant to just leave a vm). I do not use it anymore, because I understand he is busy. Gary even recommended an honest, caring locksmith company (like his company), which I intend to use for business needs as well. I highly recommend Northstar Security!
We the Brentwood Park home owners association (HOA) contracted NSS Inc. to install a security camera system for our clubhouse. TJ and the guys were the most professional contractors we have ever dealt with! The level of product knowledge they displayed was unmatched! Extremely competitive pricing on the camera system and a superior installation process makes NSS the "BEST KEPT SECRET" in the metro Atlanta area. Although we are located in the South East side of metro Atlanta they were "on time" every time ready to work! The "free" after installation training and service they provided to us puts them a cut above the rest! For superior and professional service Brentwood Park (HOA) recommends NSS!!
My Initial review was a note on me trying to get a home camera repair and a possible DVR replacement; I initially thought that I was being put off with no follow-up. However, I did receive a follow-up with this company to ensure that they provide great customer service. I must say Northstar did follow-up and are committed to having satisfied customers
Thanks for updating the review! I'm glad we were able to sort this out :)
We checked out several security companies before accepting Northstar's quote - including the one that offers free installation. The Northstar representative came to our house and discussed the system to be installed in detail with us. Their system offered much more protection than the "free" system, and their monthly monitoring fee is lower. It would have cost considerably more to make the free system comparable. On the day of installation, the tech was on time and did an excellent job. He showed me how to used the keypad and made sure everything was working before he left. We are glad to be Northstar clients.
I hired NSS to install video and an access control system at our HOA (OSS) to control access to pool, tennis and clubhouse. After a very thorough vetting process, we selected NSS. They provided a turn key installation, configuration, training and ongoing service. Great, honest people working here. Very trustworthy and a great value. I would recommend them to anyone looking to improve security residentially or professionally.
Gary and the team from Northstar installed our new alarm system 2 weeks ago and it was a fabulous experience. After Gary came by to survey the house and estimate what the installation would entail I knew that this was the company I would choose to wire my house. As a self proclaimed tech geek, I like to do my research before I begin a project like this and Garys knowledge, friendliness, and professionalism met and exceed my expectations. Gary really know his stuff about alarms and security. Unlike those companies that start with A and B, the professional equipment that NS installs in nonproprietary which means the monthly monitoring is NOT locked into $50 per month for a min of 3 years like all those flyers that constantly infiltrate the mailbox. The optional monitoring that they do offer (for less than $20 a month) is wonderful, we set off the alarm on purpose twice and was called within 1 min and 15 sec the first time and 45 sec the second time. I cant wait to have Gary and team install security cameras around my house later this year. They are a true gem to work with.
TJ and Gary came to our home to install our new home security system on 2/6/12. Professional, curteous, knowledgeable, thorough and all around excellent! We shopped the market for several weeks and could not be happier with our purchase. Very competitive monthly rates, and this company is ALL about the customer. 5 stars all around!!!!!!!!
Thank you so much for the glowing review! NorthStar Security takes a lot of pride in being a five star company.
I've just had 6 cameras installed and was really happy with the outcome. I would recommend these guys.
A recommendation is the best compliment we could ever ask for! Glad you are enjoying your new security camera system.
After disappointing service from another local company, I decided to switch my security services over to NorthStar. TJ was great to work with and I could tell that the technician that came to my home really knew what he was doing. I purposely tested my alarm system to see how long it would take the monitoring station to call back and they called within seconds to make sure everything was okay! I am happy to say that I finally feel secure in my home and know that I have found the best security company in Atlanta. These guys really care about their customers!
Glad NorthStar could restore your faith with the security industry and make you feel secure again. Our monitoring station is top notch - glad to hear you feel the same.
Previously we submitted a less than glowing review. Thankfully, Gary & TJ met our Board to solve & identify the source of our mutual concerns. It was our mgmnt co. They're history, and NorthStar has restored our confidence in their abilities. Great effort towards top Customer Service delivery. Thanks guys!!
Thank you for this review! Customer service is definitely our top priority and we will make sure you are satisfied with our services.
After researching many different alarm companies in the Atlanta area, we decided to go with Northstar. The main reason for this decision was the fact that they do not require a contract. This is hard to find. Many require a three year contract that you can not get out of no matter what. Besides that, Northstar have proven to be very professional and their prices are competitive. They also were able to come out to meet us late on a Saturday afternoon to do a consultation. The next Wednesday, our house is fully alarmed. I highly recommend using Northstar if you live in the Atlanta area.
You are right - there are so many options being offered for security that it is sometimes hard to sift through all of them. NorthStar is so glad you did! "No Secrets" is our policy - we want you to know what you are getting without having to read the fine print. Thanks for the review.