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Deluxe Roofing by AGA Home Improvement L

722 Collins Hill Rd , Suite #H287 Lawrenceville, GA 30046
Phone:	(678) 430-3994
Website:	deluxeroofing.com

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HighStandardCustomer

Reviews: 2

Posted on 3/22/2010

High Quality, Cust Svc, Efficient, Value

I am a very detail oriented home handyman w/ high standards & a specific list of fixes and requirements for my roofer. I received 5 quotes. Two larger 'fancier' companies were ~25-30% higher and two companies were very close and/or a few dollars lower than Deluxe. It was very clear however that Skip (salesperson/owner) had experience, a natural passion for quality, attn to detail and customer service. Along with a very good price and great Kudzu reviews, we proceeded w/ confidence. The roof was completed w/ very high quality as I was onsite to learn and give my 2 cents during the entire installation. The job was done efficiently, all details covered... a few new issues popped up and they were handled easily and very fairly. Adjustments to pricing before the job were easy to work out with Skip based on necessary changes. I am a tough customer, not usually fully satisfied, but I can easily recommend Deluxe Roofing, and specifically Skip (in sales) and Raul and his team for installation.

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duluthrez

Reviews: 10

Posted on 8/25/2012

done after payment

I hired Deluxe based on Kudzu to strengthen my deck support post footing damaged by erosion. A few days after work was complete, Joe made arrangements to remove the 2x4's used to for the concrete base and pick up payment. He picked up the payment but didn't remove the 2x4's. He said he'd send someone. During that time, I told him I would add more dirt and drainage to eliminate the erosion problem. He specifically told me not to add more dirt until the 2x4's are removed. Otherwise it would cause problems. A week went by and no follow up. I spend the following week leaving 3 voice messages and an email with no reply. It's been almost 3 weeks now since the work has been complete and I haven't been able to work on the landscaping. I will be removing the 2x4's and of course I will still hold Deluxe liable for any resulting from it. But be forewarned. Once these guys get paid, you won't be able to get a hold of them.

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GeorgiaTiger

Reviews: 1

Posted on 7/24/2012

Took Care of an Issue that Arose

Skip did a great job during the quoting process and we chose Deluxe although they were not the lowest price. Everything was done as promised with one exception and that was quickly rectified to our satisfaction by Skip. This is a good company and I highly recommend them for any roofing project. The value we received in material, installation and warranty far offset the higher price.

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TomPatterson

Reviews: 1

Posted on 3/8/2012

Customer Service *After* the Sale!

I was really pleased when, a year after installation, I called to request copies of all the paperwork they had provided (material descriptions, guarantees, etc.). Wendy was very friendly and prompt in fulfilling my request. Good to know Deluxe Roofing is nice *after* the sale!

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Tansey

Reviews: 1

Posted on 2/29/2012

Extremely Satisfied

Had two roofs to have done. One on our personal residence and one on a rental property. Skip was very thorough when answering my questions (and there were many!), the workers were neat, quick, efficient and did an excellent job on both properties.

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IMPleased

Reviews: 1

Posted on 12/13/2011

model for others

I wouldn�t say this company is hard to beat, because I don�t believe they can be beat. From the start, the estimate was clear and all the materials that were going on my roof were typed by brand name. The price was in line with other estimates, but other estimates were written so that I wasn�t sure what I was getting under the shingles. The crew was great and acted very professional. There was always a forman on the job with a phone that could call the owner in case he was needed. I couldn�t be more pleased with the final job. In a few days I went from worst to first in the neighborhood.

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