Tried to contact manager regarding issue. Hung up on me and refuses to respond to complaints. Once they found out insurance wouldn't cover hail damage moved on.
North Georgia Roofing and Restoration Is NOT a Georgia based roofing contractor. These are out of state storm chasers. What will you do when you have a leak or problem with your roof in the near... future??? They won't be here to help you. Steer clear from this company! Easy to tell by just looking at there out of state license plates and new drive out tags.VIEW MORE »VIEW LESS »
North GA Roof and Restoration replaced my roof last summer and did a great job. However, in the process they damaged 3 window screens. The manager promptly came out and promised to replace them - and not to worry and pay the final invoice since the 3 screens were not a big deal - I had his word. Right! 9 months later I am still waiting on my screens to be replaced. I called several times and got the run around. 1st time they had to be special ordered. 2nd time they were picked up but blew off the truck on GA 400. 3rd time they never called back. Poor service - there are a lot of roofing companies out there. Find someone who treats their customers right and honor their word!
Posted: 3/24/2010 • Last edited: 4/22/2011 • Link to this review
I apologize this happened. Iím not familiar with this situation but would be more than happy to resolve it for you. If you donít mind giving me a call and letting me know you contact information so I can come out and measure the windows that are missing screens and order then right away. Once again I apologize that no one got these back to you. Michael Nelson 770-940-7036
North Georgia Roofing and Restoration Is NOT a Georgia based roofing contractor. These are out of state storm chasers. What will you do when you have a leak or problem with your roof in the near future??? They won't be here to help you. Steer clear from this company! Easy to tell by just looking at there out of state license plates and new drive out tags.
Posted: 6/27/2015 • Link to this review
The day the storms hit in April we did not even know where to start. We were flooded with postcards and people knocking on our door. North Georgia Roof and Restoration was referred to us by a friend that had their roof done a few years ago and I gave them a call and they came out within 24 hours. They were very professional and made my wife and I feel very comfortable..There is so many salesman running around but to us its more about somebody to connect with that understands our wants and needs. They did a great job from start to finish. They met our adjuster, put our roof on in a timely fashion, and things went very smooth..I would HIGHLY recommend giving them a call so you can at least get a peace of mind.
Posted: 6/15/2015 • Link to this review
I spoke with a salesman Matt with North Georgia Roof and Restoration. He came to my house the same day to inspect for hail damage. He showed me pictures of the hail and told me what the next step was. I called my insurance company and he met with the adjuster. He worked with the adjuster and when they came down they agreed to replace my whole roof. They did an excellent job on my roof and were in and out in one day and did an excellent cleanup. It looked like nobody had even been there. I also liked that they didn't use a dumpster that would block my driveway for several days. They backed a trailer in to haul off trash. I did have some concerns but Matt answered them all and everything went exactly as he said it would. I would highly recommend calling Matt with North Georgia to come inspect your roof.
Posted: 5/13/2015 • Link to this review
I contacted North Georgia Roofing and Construction to do some things around my personal home. Schedule to show up between 9:30 - 10:00 Saturday - no phone call - no show! We talked, I gave them a second chance for the following Saturday same time - no show - no phone call. They said I was rude to them, you think after being stood up for 2 weekends - tried to make everything my fault, would not accept responsibility. I was the one who sat at home waiting on them - go figure that out! So glad I did not give them 1/2 $$ before they started I'd still be out funds if so! Not a happy person. They are now calling me making threatening phone calls about my "no show" comments. very sad...very sad.
Posted: 4/22/2011 • Link to this review
Have had a couple of minor problems since roof was replaced. Service has been excellent and response to our requests has been prompt and courteous. Ray went the extra mile by working past sun down the other day. I would highly recommend North Georgia Roofing. . .
Posted: 2/20/2010 • Link to this review
Great group of people willing to go the extra mile. Ray Beadnell came over to finish up a few things today and went above and beyond to make sure I was happy. I would highly recommend this company to anyone who needs a roof or roof repair.
Posted: 2/17/2010 • Link to this review
We had our roof replaced in 2008 and noticed a water spot on the celing after all the rain we have had. I called and they responsed very quickly. Detemined what was need and then came back to fix it. They are very professional. I was very impressed.
Posted: 2/12/2010 • Link to this review
We had our roof replaced in 2008 and noticed a water spot on the celing after all the rain we have had. I called and they came out the same day. Detemined what was need and then came back the next day to repair it. They followed up on may call the same day and were very pleasant through the whole process. I was impressed with the customer response.
Posted: 2/11/2010 • Link to this review
I had them do my house 3 yrs ago & they did an outstanding job. I called them for for leak outside of warranty and they took care of it even thought it was the pipes that just worn out after 23 yrs. I highly recommend them.
Posted: 1/30/2010 • Link to this review
We have been extremely satisfied with both the sales process as well as the work. Justin was very nice and knowledgeable. The crew came in, paid attention to detail, and did a quality job in one day. Their post job support has been even better as we had a couple of questions after the work and they came out to answer them - Ray has been happy to help and provides sound insight! Have recommended them to our friends and would hire them again.
Posted: 12/18/2009 • Link to this review
My neighbor had there roof replaced by North Georgia Roof and Restoration. I liked the roof and asked for the name of the Sales Representative. They gave me Brian's number and I set up an appointment with him. He was very courteous, and helped me through the entire process.He also followed through with everything he said he would. I am very pleased with my new roof.
Posted: 11/05/2009 • Link to this review
North Georgia Roof and Restoration was recommended to me through a friend of mine. The Field Representative I worked with was very helpful and there for me through the entire process. I am very happy with my new roof and passed their name on to my friends and family.
Posted: 11/04/2009 • Link to this review
Sales rep said he worked the numbers so that I wouldn't have to pay a deductible. He came back the following week, at which point, we had a disagreement on what was being done. This idiot threatened to report me for insurance fraud when it was his recommendation to begin with!!! These guys are a bunch of BAFFOONS!!!!
Posted: 10/28/2009 • Last edited: 4/22/2011 • Link to this review
I apologize for the experience you had with one of our sales reps. This practice of "working" the numbers is not condoned by North Georgia Roof & Restoration and will not be tolerated. Once again I apologize and I can assure you we are not all "BAFFOONS" as you say. If you donít mind giving me a call or email me the sales rep name so I can handle the situation accordingly. Thank you for your time. Michael Nelson 770-940-7036, firstname.lastname@example.org