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Highgate at Sandy Springs

(770) 671-0027

Business overview

Reviews

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rebuttal to booting, 9/08/2014

I have been here since 2009. My car was booted once in error. Yes it was in error and the booting company removed it immediately. We are required to have parking permits. That point has been... reiterated numerous times, so if you forget to display your permit, or park in someone else s space you will get booted. I have also rented the clubhouse several times, and none of my guests were booted because I made sure they parked in the right spot.This condo was easy to move into, and ready to go with new appliances and air conditioning. The bylaws are there to make life easier for those who abide by them. They apply to everyone living here. And yes, my review is actually based on the property, and not an incident with the booting company because I forgot to display my parking pass. And by the way, we are condominiums, not apartments.

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HATE This Place, Do NOT Recommend, 10/16/2013

I don't think i've ever hated an apartment complex more. It's not bad that you only receive 2 parking spaces, but be prepared to have your vehicle booted at least 2 or 3 times while you're living... there, even when you're parked in your space. I've been booted twice now and my car was in my assigned spot both times. First when my apartment decal was on my dash and they just didn't see it and another time when it had fallen without me knowing. Although they took the boot off the first time since it was their fault I still had to wait close to an hour to have the boot removed and then they refused to take the sticker off my window which left residue that I had to remove with a razor which took about another hour. This complex hires a towing company to boot any car that does not have a decal even when it's your car in your parking space and nobody has called to report it. It has to be one of the most ridiculous things i've ever heard of and the tow company even admitted that themselves. There's several other very nice apartments and condo's in the area so I don't recommend staying in one that contracts a company to boot your car when you're in the correct space and without anyone calling to complain. Also wanted to point out that the other review is obviously written by a Highgate employee or owner. The account was created the same day they made the post and have no other reviews. That makes it obvious that they wrote the positive review since nobody that lives there would.

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Linked Review

djjeffery

Reviews: 1

Great Condos

We have lived here for over a year. I looked at other condos in Dunwoody and Roswell. Everything brought us back here. The property tax is low. The appliances are new. The pool is nice. The hardwood floors are beautiful. No other condo compared to this one. We also looked at foreclosures, and realized there would be a lot of work involved. Here we were able to move in and not have to worry about major repairs. It is also conveniently located on Roswell Road for MARTA and shopping. It is quick acces to Roswell, East Marietta, and Buckhead.

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More Reviews

ownerat6900

Reviews: 1

rebuttal to booting

I have been here since 2009. My car was booted once in error. Yes it was in error and the booting company removed it immediately. We are required to have parking permits. That point has been reiterated numerous times, so if you forget to display your permit, or park in someone else s space you will get booted. I have also rented the clubhouse several times, and none of my guests were booted because I made sure they parked in the right spot.This condo was easy to move into, and ready to go with new appliances and air conditioning. The bylaws are there to make life easier for those who abide by them. They apply to everyone living here. And yes, my review is actually based on the property, and not an incident with the booting company because I forgot to display my parking pass. And by the way, we are condominiums, not apartments.

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  • Quality
  • Service
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PopeyesBack911

Reviews: 2

HATE This Place, Do NOT Recommend

I don't think i've ever hated an apartment complex more. It's not bad that you only receive 2 parking spaces, but be prepared to have your vehicle booted at least 2 or 3 times while you're living there, even when you're parked in your space. I've been booted twice now and my car was in my assigned spot both times. First when my apartment decal was on my dash and they just didn't see it and another time when it had fallen without me knowing. Although they took the boot off the first time since it was their fault I still had to wait close to an hour to have the boot removed and then they refused to take the sticker off my window which left residue that I had to remove with a razor which took about another hour. This complex hires a towing company to boot any car that does not have a decal even when it's your car in your parking space and nobody has called to report it. It has to be one of the most ridiculous things i've ever heard of and the tow company even admitted that themselves. There's several other very nice apartments and condo's in the area so I don't recommend staying in one that contracts a company to boot your car when you're in the correct space and without anyone calling to complain. Also wanted to point out that the other review is obviously written by a Highgate employee or owner. The account was created the same day they made the post and have no other reviews. That makes it obvious that they wrote the positive review since nobody that lives there would.

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  • Service
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