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I-roof was very helpful in working with the insurance company with recent storm damage. They also do prompt work and were quick to answer my questions and concerns. Wished all contractors were this... thorough!VIEW MORE »VIEW LESS »
I was in the process buying a home, and the inspector found there was some damage to the roof of the house. After getting several roofers to look at the damage, cesar is the only one who accurately... detected the problem. We decided to replace the roof with i-roof. They were very professional. I feel that they did a great job.VIEW MORE »VIEW LESS »
I want to thank Jose and iroof crew for an excellent work on our roof. Jose worked with our insurance and handled all the obstacles. I would recommend iroof and Jose for any one seeking re-roof, and need to work with insurance. They are the best.
www.i-roof.com they did a wonderfull job in my house at fayeteville, they splain everything, excelent crew. i-roof is the best!!!!!!! call now is the best choise..... mr bishop
I had tree damage and needed new gutters and whole roof redone. Granted, they came out and did a thorough inspection and actually gave a fair price. They were ready to begin work within a week. But the problem was, they were not willing to put on a vent cap and colar for a little 3in vent that went to the kitchen range vent. They told me I needed to get an HVAC guy to do this?! Well, my adjuster, and 10 other contractors, including HVAC contractors told me that it was nothing, and usually the roofer would do that. HVAC wouldn't even come out to look at it! But iRoof made a presidential issue out of it - refused to start work. So I canceled the contract and started looking for another roofer. Then the guy Ceasar tells me that I can't cancel my contract and I'm legally locked into them. What! That really pissed me off and I made sure iRoof knew that I knew my rights, and they weren't getting a cent from me. So they made a great introduction, but their professionalism (or lack of it)started to show when they couldn't perform the work that all the other roofers would do, their unnecessary calls from their business office who had no idea what was going on, and the way this Ceasar guy tried to strong arm me into a contract (which by the way, does not even allude to your rights to cancel by GA state law) and not even provide me with a cancellation form. At first I was sorry to let them go, but now I just don't trust. Would not recommend.
The work done for us was fine. They're good marketers. So the presentation was excellent. You just have to make sure they do what they say they'll do. In our case, we did that and the roof project turned out fine.
I called to request an estimate. Talked to a real person, who promised someone would call me to schedule. Never heard from them again.
We pride ourselves on follow-up (one of our guarantees is that even during inclement weather and/or over weekends, we will return a call within 48 hours). If a follow-up call needs to be placed, we do so until the end of the communication. We have no record of a broken follow-up as described and we've been unable to the determine who the author of this review is. If you are the author, please contact me directly so I can address your concerns. Thank you - Giovanni Rueda 404-735-6718
These guys helped me identify hail damage. After reporting to my insurance agency, I was awarded a new roof! I had iRoof install the replacement roof and they did it in a couple of days. Several months later, there were a couple of trouble areas, but when I went to investigate, discovered that the insurance company had not covered flashing (iRoof had used the flashing already on the house because it wasn't funded). Overall, these guys were good--comprehensive, speedy, and they follow up well.