Rain B-Gone

Phone: (678) 331-7010
Toll Free: (678) 364-0162
Fax: (866) 678-7701
Website: www.rainbgone.com
Rain B-Gone Rain B-Gone : Deck & Patio Builders, Atlanta, GA


Review
Reviews: 1

Posted on 6/1/2010

Defective Underdeck system
4 years ago Rain B-Gone installed an underdeck system that started leaking almost immediately. Initial complaint resulted in the installer coming back out once and making a few repairs; however, the leaking continued. Further phone calls went unanswered. Emails elicited a response noting that warranty work was 6-8 weeks out and someone would call to schedule. No phone call ever came. Further contact attempts went unanswered; however a blind call resulted in an immediate return call. When advised the call was in regards to repair/warranty work and not a new install, the same 6-8 week response was given. When pressed on the failure to respond earlier and the concern it could happen again, Rain B-Gone simply hung up.
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More Reviews
Reviews: 4

Posted on 8/8/2013

WARRANTY NO GOOD
We contracted Rain B-Gone for our under deck panel and drainage system. Their estimate for the work seemed reasonable, though, not cheap. Job completed as promised. After about a year, a leak or two popped up. They weren't bad, so we lived with it. Later, the leaks were so numerous and bad, the dry 'underdeck' system was no longer dry. After more than one call to RainB-Gone, we were finally contacted by John, and he did come out with a crew and disassembled the entire system and basically reinstalled it with the existing materials. Now in early 2013, the guttering against the house wall has buckled and 4 panels have shifted and are twisted almost on their sides. It appears that the panels could come crashing down at any time. And I suspect they will eventually. Many many calls to RainB-Gone with no return calls. Someone actually answered the main number and when I began telling the woman that answered the phone my issue, the phone disconnected. I called back immediately only to be sent to voicemail. I can only surmise she hung up on me!
My husband actually got a hold of John and John texted pictures to him how to 'support' the panels until he was able to come out. That was 2 months ago. We have called John and the office number and left many messages..no return calls. I see the good reviews are mostly 2 or more years older. I'd stay away from this company that does not stand behind their work!! We'll have to pay again to have someone else fix it!
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Reviews: 1

Posted on 12/13/2012

Excellent Company
We contracted with Rain B Gone after contacting several others in their field. Contracted with them simply because thet were the more experienced and professional ones we talk with(4). They did an outstanding job on a difficult deck, and added Can Lights, and Fan Outlet. Great job and very well pleased with them. We highly recommend them over the others we contacted. John Lee
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Reviews: 1

Posted on 4/8/2011

Very Happy Camper
The guys at rainbgone installed our new under deck drainage and we are very please with the way everything came out. Very professional, and prompt. We would recommend you call them if your interested in a waterproof system. Works great.
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Reviews: 1

Posted on 4/8/2011

The Best Job
Rain B Gone from the initial sale to the install was a absolute breeze. The installation is great and works very very well. No leaks, and looks great. We think they have done us the best job we could have gotten installed period. Recommend them highly. J Bennett
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Reviews: 1

Posted on 3/30/2011

True professionals !!
Very, Very professional company. They did us an outstanding job from start to finish. Thanks guys for the great experience. Give these guys a call. D Jakes
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