Barron's Heating & Air Conditioning

1710 Wilwat Dr NW , Suite I 
Norcross, GA 30093
Phone: (678) 691-2098
Email: Email this business
Website: www.barronsheatingandair.com
Barron's Heating & Air Conditioning Barron's Heating & Air Conditioning : Heating & Air Conditioning, Norcross, GA



Review
Reviews: 2

Posted on 6/4/2010

Totally disappointing!!!!
Based on excellent reviews for this business on Kudzu, I scheduled an AC tune-up appointment with Barron's. David and Raymund showed up and started work on internal and external units. Here is what they didn't do
- Barron's tune-up doesn't include new filter for the air-handler. They replaced filter with my spare filter
- Their tune-up doesn't include any unit clean up such as washing outdoor coil.
- Their tune-up doesn't include coil inspection. My AC's outdoor coil was not inspected.
- they don't read Amps on outdoor unit
- they don't measure temperature of cool air at the supply vents.

What they do is
- kind of visual inspection but not everything.
- read Freon charge. if they read Freon charge low be careful with the price. They'll tell you price for per pound not an estimated cost based on what they read from the gauge. I was charged $180 for 6 pounds Freon which only costs $6-$8 per pound. And since I was told only per pound price I just thought that my unit needs around 1 pound Freon charge. If I was told my unit may require 2-3 pounds Freon I wouldn't accept this service for an AC system which is been suspected with freon leak.
And don't tell them you think about new system otherwise your tune-up will turn out a sales call.
I don't understand how come this type of business would be appreciated that much on Kudzu.
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Barron's Heating & Air Conditioning replied on 06-08-2010
Our $49 check-up involves a 12-step inspection of all moving components and wiring. We do change air filters, which are supplied by the home owner. The home owner supplies the filter because there are so many different types filters and sizes that we cannot possibly carry every single kind. The filters cost up to $15 dollars, depending on which one is required. Having the home owner supply the filter saves the customer additional cost. The check-up does not include cleaning condensers and coils. If we think the condenser and coil need to be cleaned, we will tell you, and you can decide whether you want the work done. A $56 service call will get us out to you to diagnose problems. After we figure out the problem, we can give you an estimate of what the repair will cost. When we recommend adding Freon to your unit, we weigh it and will show you how much we’ve added. Freon retails at $30/lb, not $6-$8. Overcharging, adding extra costs, etc, are not the way we do business. We are committed to being transparent, doing the job right, and keeping our customers. Unfortunately, you can't always make everybody happy. This customer was offered a leak detection and declined.





More Reviews
Reviews: 1

Posted on 5/6/2013

A+ In My Book
I was very pleased with the service I received from Barron's HVAC from the initial assessment to the completion of the job, I received nothing but professionalism and with my many questions they walked me through step by step. I would highly recommend thier company for any service needed. It was a pleasure working with David Barron and his staff.
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Reviews: 6

Posted on 1/14/2013

Good Service
I was very happy with the service from Barrons. They came out and checked out the problem with my AC gave me a price and fixed the problem the same day.
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Reviews: 1

Posted on 7/14/2012

Like Family
Our a/c unit hasn't been the best to us in the last couple of years. Charlie and Sam have both been here to rescue my family from this dreadful heat, and have done an OUTSTANDING job! Its amazing how fast they are at coming out to my house and getting the a/c fixed in no time at all. The employees are such good hearted people and that's really important too. Just makes you feel like family. These guys are truly experienced in their work.
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Reviews: 2

Posted on 6/30/2012

Beyond the best
Our AC unit died on a Saturday evening when the temperature was 102. I called our regular AC company and got no response - just a machine. I opened the yellow pages and found Barron's. I called and Sam answered on the third ring. He said he could be here in about 2 hours. Not only did he get to our house when he said he would, he had the AC fixed in about an hour. I can not say enough about how much we love Sam! Our old company just lost a customer and Barron's just gained a customer for life!
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Reviews: 1

Posted on 6/18/2012

emergency service at warp speed!
my a.c. broke down friday night! (emergencies only happen on week-ends!) i phoned barron's sat morn just intending to leave a message, hoping they would get to me monday. but no! charlie replied 30 seconds later, came to the house 1pm saturday, spent 1 hour, replaced the broken pump, tested the equipment and only left after being assured that everything worked well - now THAT's service. comforting to know i have a real friend in the hvac business! thanks, charlie!
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