This is Norman52's TrustRating, which is based on both the number of reviews Norman52 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful Norman52 has been to the Kudzu community.
Posted on
9/12/2012
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Could be great.....................but............
Twice now I have brought tires and wheels in to be mounted and balanced. First time they did an excellent job but charged me for valve stems and a disposal fee even though I brought the tires in and there was nothing to dispose. I also had installed new valve stems on the wheels so they never added new valve stems but charged me anyway. they did an excellent job of balancing my tires so I let the overcharge pass because I was happy. This time I brought in 4 more wheels and tires (High performance one directional tires) and I had already added new TPMS sensors to the wheels along with brand new TPMS installation kits. This time they mounted all 4 wheels to roll in the same direction so when I got home I noticed it and now tomorrow I have to go back and have the driver side wheels and tires changed. I also noted on the bill they had charged me for (4) tpms installation kits and labor to install them. I went and checked my wheels and saw that the same equipment I installed was still there so once again they had charged me for something they didn t provide. Fool me once shame on them. Fool me twice shame on me. Once they fix my tires tomorrow I am done with Redmond Firestone. Their quality is slipping and I DON T TRUST THEM!!!
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