Metro Mechanical, Inc.

Metro Mechanical, Inc. Heating & Air Conditioning
1395 Old McDonough Hwy SE 
Conyers, GA 30094
Phone: (678) 500-8764
Email: Email this business
Website: www.metromechanicalhvac.com
Metro Mechanical, Inc. Metro Mechanical, Inc. : Heating & Air Conditioning, Conyers, GA



Review
Reviews: 1

Posted on 6/24/2010

Happy we chose Metro Mechanical!
We were looking to replace a 21 year old gas furnace & central air with a heat pump with electric heat. I called several companies for estimates and also requested an energy audit from Georgia Power co. Metro Mechanical was one of the companies and Jeremy Collinsworth came out to give an estimate. Of all the companies only Jeremy from Metro Mechanical bothered to do a load calculation to properly size the unit, even though we questioned each about should we increase the size of the unit. He was very thorough in answering all our questions (even the dumb ones). So we chose his company. He even handled the paperwork for our rebates.
Adam & Aaron arrived 2 days later (June 19,2010) to install our unit. They worked for 12 ˝ hours that Saturday, and did a great job! The following Tuesday, the fan on the heat pump became unbalanced. A call to the office brought a repairman within 45 mins. The fan had lost a weight, he replaced the fan and I again had air within 30 minutes of his arrival. I am very happy we chose Metro Mechanical.
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Metro Mechanical, Inc. replied on 08-19-2010
Thank you again for choosing Metro Mechanical. We strive to do an accurate job when providing a load calculation to make sure you have the correct size system for your home. We do pride ourselves on having excellent consultants like Jeremy Collingsworth who are very knowledgable. We strive to keep our customers happy!!


More Reviews
Reviews: 1

Posted on 3/20/2014

Best in the TriCity
Raymond Harding was excellent. He was very knowledgeable. Taught me new stuff I would never known. I would recommend him to anyone.
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Reviews: 1

Posted on 2/7/2014

Finley
Raymond Harding was quick, professional and solved my issue. He was prepared with all the proper materials and completed the work quickly.
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Metro Mechanical, Inc. replied on 03-10-2014
Fantastic! Raymond is doing a great job. Metro Mechanical keeps our trucks fully stocked so we can try and repair your system on the first trip out. I am glad you reached out to us with your feedback.

Thanks for your business
John Smith
GM
Reviews: 5

Posted on 2/4/2014

Great Customer Service
On Jan.30th I called Metro Mechanical for a unit not working properly. The ladies I spoke with were very caring and most professional.There was not a service opening on this day, however, if one became available they would call back. Within 1 hour, they called back and a appointment was made for that afternoon. A time was given for the service tech to arrive,and within 10 minutes he arrived. You just can't get much better than that coming 50 miles in Atlanta traffic. I explained the problem to the service tech Steve, and he completely checked out the unit. I even learned some things I didn't know. He found the contactor was bad and replaced it. Everything works fine now and I am well pleased with the work that was done. This is a great company to use for all your hvac work. From the ladies answering the phones to the service tech, this was a most delightful experience. Try Metro Mechanical, you will be glad you did.
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Metro Mechanical, Inc. replied on 03-10-2014
Wahoo!!! That fits in with our new value statement, “Isn’t That Better”. I am so glad we were able to get to you within your expectations and fix the issue. Metro Mechanical has customer service training weekly and it is good to hear this positive feedback.

Thanks for your business
John Smith
GM
Reviews: 1

Posted on 2/1/2014

Heating issue: Raymond Harding
I am so thankful and grateful for the the service I received from Raymond Harding. He was a good listener and did not make me feel like feelings were insignificant. He performed his duties in a timely manner and was very professional.

Thank you Raymond for your service and dedication.
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Metro Mechanical, Inc. replied on 03-10-2014
Thank you for your business and the great review. Thank you Raymond for your continued top notch service that you are providing to Metro Mechanical customers! Our uncompromised customer service is what drives Metro Mechanical each and every day and it is good to hear when we are doing well.

Thanks again!
John Smith
GM
Reviews: 1

Posted on 12/7/2013

GREAT FAST SERVICE-GAINESVILLE GA
dont write your review in all caps you ll have to do it all over. kudzu-that is dumb!
anyway this company was great . raymond harding came out did as he said he would and even cleaned up after himself which was a nice plus! they came when the said they would, didnt make me wait and it was affordable. id recommend them! ask for raymond
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Metro Mechanical, Inc. replied on 03-10-2014
Thanks so much for the review. We love to make customers happy @ Metro Mechanical.
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