Atlas Piers operates under the leadership of President Wayne Farris, who launched the business in 1987. Throughout the last two decades, Atlas Piers has grown in reputation and size because of focusing and specializing on one thing -foundation support and, in particular, piering.
While other companies have entered the market and attempted to incorporate piering as a sideline. We have stuck to what makes us the best choice. We do one thing and we do it well.
Our mission is simple:.. To serve our clients with their best interests at heart, even if it means diagnosing the problem and eliminating our services. We do this because it is our ultimate desire to glorify God in all that we do, be it personal or professional.
Better Business Bureau Accredited, Greater Atlanta Home Builders Association, 2011,2012,& 2013 EBSCO Research Best Pick, Associated General Contractors of Georgia Specialty Contractor
* By Appointment Only
* 24-Hour Service Available
I just met with Chad and showed him every concern I had - and there were a lot! Guess what? He said that there was nothing I needed for them to do, just gave me some hints about what I could do... (myself!) to take care of the items I was concerned about. Did not try to "sell" me anything! Great guy, great company!!VIEW MORE »VIEW LESS »
Chad Costello, Atlas Piers VP, personally came to my house latter part of oct 2014 to assess issues relative to house foundation. HE is a man of great integrity. The team that performed the work... was knowledgeable and professional. Highly recommend this company. Gwen BonnerVIEW MORE »VIEW LESS »
I had a lot of foundation repair work done on my house in April 2010. The crew, crew foreman, and the people at Atlas Piers were great to work with. Anytime I had a question they responded immediately. I highly recommend them.
I just met with Chad and showed him every concern I had - and there were a lot! Guess what? He said that there was nothing I needed for them to do, just gave me some hints about what I could do (myself!) to take care of the items I was concerned about. Did not try to "sell" me anything! Great guy, great company!!
Chad Costello, Atlas Piers VP, personally came to my house latter part of oct 2014 to assess issues relative to house foundation. HE is a man of great integrity. The team that performed the work was knowledgeable and professional. Highly recommend this company. Gwen Bonner
Mr. Farris's honesty saved us thousands of dollars. We chose Atlas Piers of Atlanta because an engineer recommended them as the best in the area, and our experience was that they're also top-notch for honesty.
I chose Atlas Piers over 5 other companies gave me estimates. It was the very best choice I could have made. I was impressed with Wayne Farris initially, and then as I checked references, read reviews, dealt with the office staff, I knew this was for me. They were explicit, patient, and I liked that they were experts and did nothing but piers. The crew and supervisor was on time, efficient, easy to communicate with, cleaned up after the job, explained everything. They worked with me every step of the way and I have no inside cracks as a result of the 8 piers and lift of the house, to date. The original foundation cracks that were there before were closed and sealed inside and out. This company is truly professional as well as humane! A rare quality, they treat the customer with respect and understanding. Thank you for a job well done. It's not a job you ever want to need, but it is mandatory if you want to ever sell. That is the return on your money. The price was fair and totally warranted. Thank you Wayne and Karen. Anita L.
We thoroughly researched companies, checked refs &researched options for what our job required. Atlas proposed the best solution and value, and did outstanding work for foundation piers under our garage.
From the moment I met this team, their experience and integrity shined through. On our project, they did a great job!! It was done right, on-time, and under budget. I would absolutely use them again!
We recently had Atlas Piers work on our foundation. We couldn't be happier with this company. Wayne Farris, President of the company, personally came to our home and prepared a proposal that included using resistance piers as a solution to the cracking occurring both inside and outside of our home. The crew was professional and obviously very experienced with installing the piers. They were also very punctual, friendly and easy to communicate with. The office staff was helpful throughout the process. We hated to have to have this work done, but feel very confident that we made the right choice in having Atlas Piers complete it for us.
Atlas lifted and supported my house with a series of seven piers. This happened before we bought our house, which we've now lived in for more than a decade. There are no cracks in any of our walls. Quite simply, the Atlas piers fixed any support problems the building had after it was originally constructed. However, I am now selling my house. I understand people get naturally frightened when they hear that there are support structures under a home. I am also not an engineer. So my realtor called Atlas Piers to make sure that he understood exactly what had been done so that we can properly disclose and represent the work to prospective buyers who want reassurance. Remember, I was not the original customer. Yet the president of the company pulled up the file for my house, drove out to meet us, and then explained exactly why the supports we have in place were first put there, how they work, and why we know they've been doing their job for all these years. And he didn't charge us anything for the visit or to write a letter for possible buyers so that they, too, will understand exactly what Atlas did and why. (The work is still under warranty for many more years to come!) That is GREAT customer service that shows a long term commitment to one's work. Not only have the piers done their job, the people who put them in place have stood firmly behind them. I would happily recommend this company for this type of work.
Atlas Piers came to our house for garage wall cracks and cracks on the other side of the house. They determined that piers would solve the settling issue we had in our garage. The other side did not appear to have a settling issue. Wayne recommended another company to do soil testing to confirm that we were on firm ground. The other company did inexpensive testing and confirmed that there was not problem with the foundation or soil. We also have a header issue in the garage which Wayne was able to provide another referral to have that fixed. They were always on-time, very professional, and thoroughly explained everything. Very pleased and would highly recommend.
Wayne Farris was kind enough to let me schedule an appointment later than the cut off time on Oct 23. He was at my house early and was very receptive to my concerns. He gave me several alternatives & advised me as if I was his own family. He did not try to sway me & was patient & professional. I will not hesitate to call them when I'm ready to proceed. Kennesaw
Zero results after spending over $11K. Instead of resolving issues with my concerns, just threatened me with liens, voided warranty, lawayers, etc. Never recieved any docuemnts showing their work or warranty info. No visible results on my property either. Look for a more reputable company!
This was the first that we had heard of any dissatisfaction with our work on this project. The facts of this matter are that once the project was completed, the home owner ignored our first invoice, past due notice and a kindly worded email from our office manager reminding him that he was severely past due. When I found out that we had not been paid on this project that we started the first week of May, I sent the home owner an email explaining that we would not issue a warranty if the invoice was not paid in full by the end of the week. At that point, the home owner became irrate and stated that I had threatened him. The very next day, we received this review on Kudzu. In my opinion, his review is an obvious attempt at retribution. Thankfully, we finally received payment. As per our company protocol we will not release the construction documents and warranty until we are paid.
I'd ask that you please discredit this negative review as it is certainly not a reflection of how we conduct business. I believe that it is more likely a representation of this particular home owners aggravation with me personally in trying to secure payment for the work we performed. Please consider our stellar reputation in this industry since 1987 as well as the remainder of our reviews when researching and forming an opinion of our reputation.
I engaged Atlas Piers to reinforce my foundation. While my every interaction with the Atlas was positive, I am disappointed that I was charged almost double the estimate. After the work was completed, I was advised that I had a particularly bad situation which required additional digging. Unfortunately, I paid little attention to two items on the proposal -- additional depth and excess excavations -- which permitted the extra charges. To add insult to injury, Atlas screwed up on my first invoice and needed to provide a revised one. I promptly scheduled a payment; however, I was not prompt enough. Atlas sent a past due notice 6 days later. My advice – Thoroughly review your proposal, inquire about any unclear provisions and plan to pay within 5 days.
This reviewer gives great advise at the end of his complaint. We agree with him fully in recommending that all of our clients thoroughly review and understand the proposal form prior to signing and agreeing to it. We go to great lengths to make sure that all of our clients understand that there is a possibility for additional charges if the piers, piles or anchors end up needing to penetrate deeper than we expect in order to gain adequate capacity to provide the 50 year warranty. If we are provided with geo-technical soil borings to review we can provide a firm bid, but without the soils information the final required depth is a true unknown. We have the full explanation of these potential costs written in bold on the front of out templated proposal form that we provide to all of our clients. We do this specifically in an effort to avoid this type of unfortunate situation. Specific to this project, in order to meet the capacity specified by the home owners engineer, the anchors needed to penetrate almost 3 times deeper than the amount of material that we included in the estimate, thus the cost of the project escalated significantly. I wish this homeowner had followed his own advice instead of posting a negative review as if it was our fault that he did not. Also, worth noting, this home owner has yet to compensate us fully for our work. In regards to the invoice mentioned above, it is possible that we made a mistake in sending this invoice, we are human after all. It is my understanding that we cleared it up immediately and submitted the correct invoice with an apology to the home owner. For the record, it is our standard operating policy that we submit for final payment once the project is complete. We consider the payment past due with homeowners if it is not received within 15 days.
If a business is only as good as its employees, then Atlas Piers is the best. Our geotechnical engineer referred us to Atlas Piers to support a rock wall that was undermined by the neighborhood pond. Jonathan, their systems engineer, had a great attitude, was always available to answer questions, and even worked to make the cost affordable. Butch, the crew chief, and his team were amazing to watch, walking bulky equipment down a steep hill and putting the piers solidly in place. They did what they promised for the price quoted and made the project go smoothly. We definitely recommend Atlas Piers for their professionalism and quality.
Johnathan with Atlas came out for what I thought would be quoting us to add piers and lift our house. Rather than just comparing our house to a typical lift, he investigated the footings, posts, and damage patterns. It turns out that we don't need to lift our foundation, but rather to replace 2 posts that were installed incorrectly. He told me we don't need his company at all, and recommended 2 companies that could perform the work we needed. I would likely have agreed to a lift and still had the real problem if he hadnt identified it for us. We probably saved 4-5 thousand dollars. Thanks Johnathan and Atlas!
We hired Atlas Piers to repair our house's foundation. One side of the house had been slowly sinking into the ground and the bricks had separated from several windows at least 1 to 2 inches, leaving gaping holes between the window frame and bricks. The companies who gave us bids all said they could stabilize the house but only Atlas Piers said it could bring the windows and bricks back together. Although I doubted the house would ever look the same again, Chad, Atlas Piers' VP, gave me hope this was possible and agreed to lower his price to meet the price of the closest competitor. Once the work began, additional structural problems were discovered. This is where Atlas's expertise really came into play. I doubt there is another company that would have made the effort Atlas did to get the work done as least costly as possible. The easiest solution would have been to force the supplemental footing, which would have been more expensive. Through experience and expertise, Atlas found a better more cost effective way. Not only has the house been stabilized but it looks almost exactly as it did before it began to "come apart." I highly recommend Atlas. They are extremely competent and very honest. They seemed genuinely concerned about my house, kept me informed about what needed to be done and quickly accommodated various requests about the work's scheduling. In the end, I felt like I had hired the best and a very special company.