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Wood & Fullerton Goodyear Tire & Auto Service

(770) 396-1551 www.wfgoodyear.com

1333 Dunwoody Village PkwyDunwoody, GA 30338 map it »

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Business overview

Hours of Operation

  • MON
  • 7:00am
  • 6:00pm
  • TUE
  • 7:00am
  • 6:00pm
  • WED
  • 7:00am
  • 6:00pm
  • THU
  • 7:00am
  • 6:00pm
  • FRI
  • 7:00am
  • 6:00pm
  • SAT
  • 7:30am
  • 5:00pm
  • SUN

Reviews

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Very bad customer service, 5/04/2013

I talked to the sales rep and he was very arrogant and non-considering. I have a Groupon coupon for the service and told me that I need to drop my car for the oil change and they will call when it is... done. Which is little strange as for such a small service I need to drop my car. Then I asked him where exactly he is located in terms of landmark and he was very dismissive of it. Though I have Groupon coupon , I am letting the money go and will never go there.

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Management w/ Poor Customer Service, 5/23/2011

I contact this location and the sales rep that I spoke with was very nice. However, when I came into this location the sales rep was out to lunch and Iím guessing it was the Manager who came out. I... told him that I spoke with some1 regarding new tires, he shrugs his shoulders nonchalantly and says it wasnít me much have been my sales rep and that I had to wait an hour for him to return for some assistance as thought he could not assist me. I immediately walked away, I felt like I was trying to provide service to him when the situation was vice versa. I will not return to this location if my car broke down in front of it!

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Linked Review

frank1971

Reviews: 2

Good guys, good reliable service

I live in Dunwoody and have been doing business with Dunwoody Goodyear for many years. They have maintained all 5 of my cars of varying ages and when they fix them, they stay fixed.

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More Reviews

saki0001

Reviews: 1

Very bad customer service

I talked to the sales rep and he was very arrogant and non-considering. I have a Groupon coupon for the service and told me that I need to drop my car for the oil change and they will call when it is done. Which is little strange as for such a small service I need to drop my car. Then I asked him where exactly he is located in terms of landmark and he was very dismissive of it. Though I have Groupon coupon , I am letting the money go and will never go there.

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  • Service
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qgarrett

Reviews: 3

Management w/ Poor Customer Service

I contact this location and the sales rep that I spoke with was very nice. However, when I came into this location the sales rep was out to lunch and Iím guessing it was the Manager who came out. I told him that I spoke with some1 regarding new tires, he shrugs his shoulders nonchalantly and says it wasnít me much have been my sales rep and that I had to wait an hour for him to return for some assistance as thought he could not assist me. I immediately walked away, I felt like I was trying to provide service to him when the situation was vice versa. I will not return to this location if my car broke down in front of it!

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  • Service
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theFloridians

Reviews: 5

Mixed Bag

This place is ok. They won't upsell you, and they work hard to give you a good deal on tires. But they take forever to get any work done. I prefer the Goodyear on Holcom Bridge.

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Monica_D

Reviews: 15

Very pleased with services!

I have a 1999 Chevy Blazer that constantly has problems (and spent too much money repairing), but I was very pleased with the services provided by this Wood & Fullerton Goodyear. I didn't feel like I was getting upsold for services we didn't need or repairs that weren't necessary. They are now my local oil change place!

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