3976 Bankhead Highway, Douglasville, GA 30134 map »
Dependable Services, headquartered in Douglasville, Georgia, is a locally (family) owned company that provides complete heating and air conditioning services, Atlanta appliance repair and replacement, appliance parts sales to the public, water heater repair, replacement and installation services, and electrical services. We serve customers throughout the greater metro Atlanta area, with a concentration on areas west of I-75. We have a sizeable number of technicians, including licensed plumbers.. and electricians, with equipped trucks that can be at your location anytime 24/7. We offer 24/7 emergency service calls for residential and commercial customers!VIEW MORE »VIEW LESS »
Robert was the technician that did an expert job repairing our A/C unit. He came ready to work, and in less than 30 minutes had the problem diagnosed and repaired. The cold air was flowing and the... charge was super low - far better than I expected! Highly recommend!!!VIEW MORE »VIEW LESS »
Dependable was not the closest place to my house, but a friend said to use them. They answered the phone right away, had a tech out in a couple of hours and had our Kenmore stove burner issue fixed... in under a 1/2 hour. Price was very good too. I think that this is the best appliance repair company in Atlanta.VIEW MORE »VIEW LESS »
I have been a Dependable Services customer since the 1970s when they were located in Austell. I bought a used clothes dryer from them for $25 and got over 20 years of service from it and it was still working when our washer quit and we decided to replace both at the same time. When I have heating-air-appliance questions or problems now I always call Dependable first. They have always been a great asset to our community.
Called for a Thermador cooktop griddle not lighting. Gave them all model numbers and serial numbers when I scheduled the service so they could bring the part with them. Tech showed up and not only didn't have the part but had no idea what information I gave over the phone. Quoted me $500 to repair a $200 part, but was going to "do me a favor" and install it for $480. I don't think so. Got online and bought the part myself (already knew which one it was) and repaired it in 10 minutes. I won't use them for anything else if that's the way they do business.
I have a dishwasher that's barely a year old. Dependable has been out 3 different times to fix a leak and as of yet, they've been unable to repair it. They've sent 3 different techs and tried 3 different things but to no avail. IT'S STILL LEAKING! I won't be calling them again.
Robert was the technician that did an expert job repairing our A/C unit. He came ready to work, and in less than 30 minutes had the problem diagnosed and repaired. The cold air was flowing and the charge was super low - far better than I expected! Highly recommend!!!
Dependable was not the closest place to my house, but a friend said to use them. They answered the phone right away, had a tech out in a couple of hours and had our Kenmore stove burner issue fixed in under a 1/2 hour. Price was very good too. I think that this is the best appliance repair company in Atlanta.
This company repaired a belt on my washing machine, and installed a new dryer vent for a very reasonable price. The repair guy was very friendly and polite.
Before you go here call around you will see the place will cost you double than anybody , I bought a water heater need to install it in a walk in laudrey room, When call it was 500.00 I thought it was a mistake, I said I got the water heater just need to install, It said I know it still 500.00. A friend who also does appliance went to get a part, told me they want double the price, And told me not to go to the place, which i inform him ,I know already
After 15 minutes of determining the problem in my dishwaser, I was charged $79.95, then they stated I needed apart that cost about $30 and will be charging me $72 more as the fist fee was a diagnostic fee only. Do you research ahead of time, for fee's. I'll post again to let all know if they actually fixed the problem, as I'm waiting for the part now.
"Dependable" Service has been out to my home 3 times and they have not been able to correctly diagnose and fix my leaky clothes washer. Scheduling the repair has been a nightmare and I have had to be the one to call and check on parts and remind them to schedule service. If you have 8 weeks to spare while you wait for proper service call these guys, otherwise keep looking for better service providers.
Got my A.C. working properly again quickly. Thanks so much. Technician I believe named Derek was quick and very informative. I will refer to all my friends.
There appointment with me was late as a result, I had to cancel. Technician was useless; after 6 hours at my house and a new part, the issue was still not resolved; he left with my appliance operating worse than it was before, then he blamed the utility company!! I gave up and went to their competitor!!
I am very happy with the service. I appreciate it a lot. The service tech was great, very patient, and did a great job. I am very happy. Everyone in the office , service dept, parts dept, ALL DEPTS ARE GREAT! THANK YOU DEPENDABLE!!!! Anyone looking for service should call this company!!!!
Just had a system installed on 10-09-09 and they did a fabulous job. They did not cut corners and were very profesional and couteous. They installed it the very next day and completed it ahea of time. This is a very professional company and I will be recommending them to others.
I am a landlord & recently found Dependable. They have serviced two of my units so far and they can work on so many things. They called us with the problem and quote to repair and let us authorize it from off site since our tennant met the man there. so far so good! i gave value 4 stars just b/c we never like to pay for repairs!
Refrigerator was not working...called Dependable Services they told me $70 for the service call...tech came out about 1 hour late making me extremely late for work...he pressed two buttons to reset it...refrigerator started working and he charged me $127.85...do not trust their quote over the phone...i felt ripped off...i wouldn't have mind if it was only $70 but it cost me an additional $57.85 for the tech to press two buttons down for 8 seconds...I won't use them again!