Electrical Pros Inc

(678) 671-3281 www.electricalpros.net »

1107 Ewing Chapel RoadDacula, GA 30019   map »

Business overview

Service Area

  • Alpharetta
  • Barrow/Walton County
  • Buckhead
  • Buford
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Lawrenceville
  • Lilburn
  • Midtown
  • Norcross
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Tucker
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Hours of Operation

  • MON
  • 7:00am
  • 7:00pm
  • TUE
  • 7:00am
  • 7:00pm
  • WED
  • 7:00am
  • 7:00pm
  • THU
  • 7:00am
  • 7:00pm
  • FRI
  • 7:00am
  • 7:00pm
  • SAT
  • 7:00am
  • 7:00pm
  • SUN
  • 7:00am
  • 7:00pm

Reviews

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Great emergency service, 8/31/2014

Power went out in my home suddenly. Power co told me to check main breaker and said id need to get electrician to fix if it was defective. I called electrical pros and as promised they showed up 30... minutes later. Turns out the main contact wires just needed cleaning and my power was back on for the long holiday weekend. Saved me a long outage trying to get a hard to find breaker. Pricing was explained to me up front when i initially called. I will certainly use this company again.

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Lacks transparent pricing, 3/09/2014

The company will charge you a $49.50 dispatch fee or a $129.50 fee, the latter of which includes the dispatch fee and a safety inspection, and they ask for a credit card number up front. These guys... lack any transparency in pricing and exaggerate the complexity of the job to justify high prices. They gave us a fee for the entire job and when asked to itemize the cost for each part of the job, the technician, replied "we don't do that". Well, how can I then evaluate the fairness of the pricing? When the tech puffed that they would "rework" 3 circuits to justify the price quoted, when pressed, admitted that this meant just replacing 3 light switches, which takes about 15 minutes each, involves tightening wires around 3 screws on a part that cost 89 cents. At the price quoted, which approached $1,000, suggested outlandish fees for the work. Likewise a fee for a new outlet was buried in a lump sum 2nd proposal, and he refused to give a specific price for this job. My attitude is to pay a fair price, but with these guys, you will have difficulty finding what that price is. They will find other things to fix, quote a blanket price, and hide the details of their pricing.

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Linked Review

Hall312

Reviews: 1

Excellent Service

I called Electrical Pros to diagnose a problem. They located and fixed - even staying past 5pm on a Friday. Charged a very reasonable price. Highly recommended.

Electrical Pros Inc replied on 11-22-2010

We appreciate you taking the time to give us your input.We are also glad that we were able to meet your electrical needs. Our goal is to keep our customers safe and happy so that you will refer us to friends and neighbors. We hope that you as well as your friends and family will give us a call with any more of your electrical neeeds!! We hope that you have a very Happy Thanksgiving!!

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More Reviews

Ilresqu2000

Reviews: 1

Great emergency service

Power went out in my home suddenly. Power co told me to check main breaker and said id need to get electrician to fix if it was defective. I called electrical pros and as promised they showed up 30 minutes later. Turns out the main contact wires just needed cleaning and my power was back on for the long holiday weekend. Saved me a long outage trying to get a hard to find breaker. Pricing was explained to me up front when i initially called. I will certainly use this company again.

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atlantaboy404

Reviews: 1

Lacks transparent pricing

The company will charge you a $49.50 dispatch fee or a $129.50 fee, the latter of which includes the dispatch fee and a safety inspection, and they ask for a credit card number up front. These guys lack any transparency in pricing and exaggerate the complexity of the job to justify high prices. They gave us a fee for the entire job and when asked to itemize the cost for each part of the job, the technician, replied "we don't do that". Well, how can I then evaluate the fairness of the pricing? When the tech puffed that they would "rework" 3 circuits to justify the price quoted, when pressed, admitted that this meant just replacing 3 light switches, which takes about 15 minutes each, involves tightening wires around 3 screws on a part that cost 89 cents. At the price quoted, which approached $1,000, suggested outlandish fees for the work. Likewise a fee for a new outlet was buried in a lump sum 2nd proposal, and he refused to give a specific price for this job. My attitude is to pay a fair price, but with these guys, you will have difficulty finding what that price is. They will find other things to fix, quote a blanket price, and hide the details of their pricing.

Electrical Pros Inc replied on 04-22-2014

4/21/2014 Dear Atlanta Boy: We are very sorry to hear about your friend's experience. As customer satisfaction is one of our top priorities, we would really appreciate the opportunity to rectify the situation. Please give us a call@770-822-2150 at your earliest convenience. We will look forward to hearing from you.

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janekend

Reviews: 2

Great Electricians

Reliable, honest, neat, professional, knowledgeable! I feel confident our electrical system is up to par after having Electrical Pros come and check everything in our house. Thanks for a great service!

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wjcobb

Reviews: 3

Couldn't ask for better service

Around 6 pm one day last week, we realized there was a serious problem with our circuit breaker box - it was hot and producing an ominous odor. I called The Electrical Pros on recommendation of a friend, and was told someone would come in an hour. An hour later, they arrived. Good sign right there. The circuit board was melting and would soon have caught fire. They gave a written estimate for replacing the board which was in an awkward location due to old renovation, told us how to remain safe that night, came back the next morning,and finished that afternoon. Cost unchanged. In addition, they had cleaned up completely, had checked everything out throughout the house as evidenced by appliances turned back on, clocks reset; they even labeled the circuits which hadn't been done before. These guys really know their stuff and are completely professional in every way. I sure wouldn't use anyone else now.

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tylertl3956

Reviews: 1

Switch Replacement - Same Day Service

I am so blessed to have found Electrical Pros in my internet search for an electrician. I was so nervous that someone would try to rip me off, but the tech who came out was very respectful. He did not try to make assumptions and guess of what he thought the problem was until he was sure. And, he was patient with all my questions. I will certainly recommend them to our neighbors, family and friends. Additionally, the customer service on the front end was stellar as well.

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carolynfetner@bellsouth.net

Reviews: 1

Reliable Electricians

Electrical Pros' electricians have done numerous work for us over the past ten years, and we have always been very satisfied with the quality and reliability of them and their work.

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fjenney

Reviews: 1

Excellent professionals

Electrical Pros has helped us with several repairs and a major rewiring of one room. They've always been fast, friendly, professional, and done great work. We've not had a single problem with anything they installed.

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TX1836

Reviews: 2

good service

Needed quick install of a 240v circuit to convert from gas water heater to electric. Gave price estimate up front. Did work on time and cleaned up afterwards. Would definitely use again.

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Kyle_in_Grayson_GA

Reviews: 1

Great Master Electricians with Up Front Pricing

Got a new forclosed home that needed some improvements and upgrading. On time, up front pricing, master electricians that seem to care, work hard, clean up and offer lighting design.

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JohnsonCW

Reviews: 1

A lesson learned

My problem was with outside lighting. Trying to help the small guy I used two different handymen without success. Jerry and his son diagnosed and repaired several problems the same day at a reasonable rate. My wife and I own a small company and know the value of good customer service. I will use them again and refer them to my family & friends.

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pswhmbx

Reviews: 1

5 STAR SERVICE AND PROFESSIONALISM

I can't imagine why anyone would use anyone else for electrical needs! Their service was courteous, immediate, prompt and excellent! Thank you to the entire staff! Josh and Jeremy, technicians and Debbie in the office were all terrific!

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haycraft

Reviews: 1

great service

very professtional and experienced electricians. very good customer phone service - the team works together to make sure that everything is taken care of as quickly and smoothly as possible. I called them soon after for another job.

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Tammy W

Reviews: 1

The Best

From the first phone call to the finished job Electrical Pros are professional, timely, and exceptionally priced. I rehab OLD houses as a hobby and they have completely rewired several and just updated others. I love a good challenge but some of the tangled-up messes they have had to sort out in some of these 60-70 year old houses made me want to run. They are my electrical go-to team-mates that have helped me become a huge success. They do it all, but will only do what you need done or want done they do not over sale. I often ask them to quote the job 2 ways: I do some of the work (hang fixtures and add bulbs) or they do it all. Either way their prices are great the deciding factor is usually the amount of time I have. My accountant loves their itemized estimates. The best part for me personally is that I am a woman that is passionate about construction and making the undesirable desirable. They treat me with respect and explain what I need to know in terms I understand. My father told me that if you can explain a difficult concept to a layman than you really know your stuff. Electrical Pros know their stuff.

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lrod333

Reviews: 2

Fantastic

I have had Electrical Pros out twice. The first time was to diagnose a problem with some switches we were having. The electrician was very thorough. He replaced all items needing replaced and checked to make sure that the switches connected at other locations to the same lights were all operating as they were supposed to. He cleaned up afterwards and went over everything with me. I will definitely call them again.

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GAScottyJ

Reviews: 1

These guys were great!

Had a recent electrical issue at my home that needed attention on a Sunday. After being rejected by several other outfits I called Electrical Pro's the day before and made appointment hassle free. The technician was on time, very friendly, knowledgeable and extremely reasonable. Took his time and did excellent job without gauging me for every second spent on the property. I have excellent vendors that I use at my home for various needs but did not have an Electrician. These guys are keeper's folks. I highly recommend

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