I have used J. R. Bolton for my heating and air maintenance and repair for almost 20 years. I couldnít ask for a better experience than what I have received from this company. They go above and... beyond to make everything the way you want it to be and if it canít be that way then they tell you why and offer other remedies. Try them, you will be pleased with the quality of service.VIEW MORE »VIEW LESS »
I can't express how impressed I am with JR Bolton services. Every technician I have met is extremely professional and helpful. They understand the science and physics of every aspect of heating and... air. I wish my builder had not used the lowest bidder for original installation. Thanks to JR Bolton, my system is finally operating as it was designed.VIEW MORE »VIEW LESS »
After being told to go home immediately to meet the repairman, I waited for nearly 3 hours. When he finally did show up, the guy told me that my filters were in backwards (not likely) and charged me $85 for the service call. That night my heater went out again, not very surprising since he NEVER FIXED THE PROBLEM. Even though my $85 covered them coming back to repair it again, I don't trust them to actually fix it the second time and not just waste my time so I called someone else. They came on time, fixed the problem and only charged me $40. I would never recommend JR Bolton to anyone. Terrible service and price!
I have used J. R. Bolton for my heating and air maintenance and repair for almost 20 years. I couldnít ask for a better experience than what I have received from this company. They go above and beyond to make everything the way you want it to be and if it canít be that way then they tell you why and offer other remedies. Try them, you will be pleased with the quality of service.
I can't express how impressed I am with JR Bolton services. Every technician I have met is extremely professional and helpful. They understand the science and physics of every aspect of heating and air. I wish my builder had not used the lowest bidder for original installation. Thanks to JR Bolton, my system is finally operating as it was designed.
They arrived when they said they would. They took exhaustive readings before and after they installed my new equipment. They even dispatched additional manpower to the job which enabled them to install the equipment in one day on July 3 so that I didn't spend the weekend with no A\C. They were not the cheapest. But, they were competitive, and the quality of their work is worth a few extra dollars. I got to meet Jeff Bolton's son. I hope he takes over the business some day. He will be a high character man, just like his father.
Detailed quality work by the whole team, Highly recommended for service and installation. Detailed evaluation of the service needed, identified options and followed through in every detail.
Tankless water heater has never worked write. Outrageous fees ever time they come out. Service people are rude and just leave without finishing the work. One guy actually came out to do cleaning and maintenance and didn't have any of the tools to do it. Told us that he had to come back. This company is horrible.
Jonathan Ward, technician, did a great job of repairing an outdoor furnace. Bravo!! This job required a fix of a previously installed fireplace.
We've had great results from JR Bolton. You can schedule a particular part of the day for their visit. The technician who helped us, Marty, was so nice and he really knew what he was doing. He explained everything in detail. Fireplace now looks good as new.
Have just bought a new home and needed to have the gas fireplace serviced. JR Bolton was recommended and I hired them. We had the fireplace serviced and also took at a maintenance contract for the heater/air conditioner. When the technician came to inspect and service the unit he noticed that there was significant damage to the motor. We then had them do a complete check of our house and they were absolutely the most through company I have ever come across. We have had the attic re-insulated and the duct work cleaned and sealed as well as a completely new ac/heater unit installed. When the service people were finished there was not a single speck of dirt in my entire home. Jeff himself came after the work was completed to check that it was done right and that everything was working the way it should. If you need ANY HVAC work done, I highly recommend that you use this company. You won't be disappointed.
I've been with Jeff and the Bolton folks for years. They've always been on time, courteous, helpful and, best of all, willing to work with me quickly and financially when furnace/AC systems croaked or were flooded. Jeff even helped me with FEMA after my flood! My service today was just routine annual fall maintenance and it went smooth as silk (even though we're babying an old AC/furnace system in one part of my house)! P.S. I do wish they would add a senior citizens' discount program for those on fixed incomes.
I often go by J.R. Bolton's store after work to look through his windows; I marvel and daydream about someday having a fabulous outdoor kitchen like they have. Top of the line merchandise, you won't believe it until you see it! Absolutely unique, but not so far off that you wouldn't picture yourself owning something. A beautiful showroom, I really am like a kid in a candy store...I love everything and I never want to leave! -N. Wren
I had some minor yet disconcerting carbon monoxide leaks at my gas fireplace and water heater. Dario and David were extremely thorough in finding the sources and then testing ways to find solutions. We discovered that the water heater was a source of problems and I asked the team to see if they could install a tankless water heater the next day...which they did! They finished the work, retested all gas appliances and made other recommendations for some plumbing issues caused by other companies who I thought were good. Apparently they were not as good as David and Dario. Thank you guys! Well done. Val Lucas
I have been a JR Bolton customer for many years, and I'm always impressed by their professional and exceptional service. More than ever, their outstanding service was clearly in view when the AC system that was originally installed in my home (by the builder) stopped working on a very hot day. I immediately called JR Bolton for service, and a technician was at my front door within 90 min. He did a thorough inspection, and then provided options that were in my best interest, both now and in the future. After a comprehensive inspection of my home, combined with a discussion regarding the personal needs of my family, I made the decision to have JR Bolton install the Lennox Heating & Air System. I am so impressed with the new system, and the attention to detail that the technicians brought to the job everyday. I cannot say enough about the outstanding work JR Bolton provides, and I will continue to be a loyal customer, and enthusiastically recommend their products and services.
We first used JR Bolton to convert our log fireplace to efficient gas and install a gas stove and they were absolutely great. They sell quality products. Our technician, Angel installed everything perfectly and it still is, 3 years later; the fireplace and stove are still our main heat source in fall and winter. When our AC started to go this summer, we didn't hesitate to call JR Bolton again: Scott designed and Angel installed a new system that works flawlessly with great air flow. Their customer service staff are always responsive. I recommend JR Bolton to everyone that wants their heating and cooling problems fixed right the first time!
Bolton did a thorough evaluation of our house before making its recommendation. The installation was fast and excellently done. The installer was top notch.
I needed my gas light fixed and they were able to come out within a day and took the time to show me what to do so I could fix it myself in the future. Very pleased with the technician and company!