Atlas Piers of Atlanta Inc Waterproofing

Atlas Piers of Atlanta Inc

(770) 740-0400 www.atlaspiers.com »

535 Winkler DrAlpharetta, GA 30004   map »

Business overview

Atlas Piers operates under the leadership of President Wayne Farris, who launched the business in 1987. Throughout the last two decades, Atlas Piers has grown in reputation and size because of focusing and specializing on one thing -foundation support and, in particular, piering.

While other companies have entered the market and attempted to incorporate piering as a sideline. We have stuck to what makes us the best choice. We do one thing and we do it well.

Our mission is simple:.. To serve our clients with their best interests at heart, even if it means diagnosing the problem and eliminating our services. We do this because it is our ultimate desire to glorify God in all that we do, be it personal or professional.

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Services

  • Basement Repair
  • Drainage Improvements
  • Foundation Repair
  • Leak Repair
  • Structural Repair

Areas

  • Basements
  • Crawlspaces
  • Foundations

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Surfaces & Structures

  • Chimneys
  • Garden & Retaining Walls
  • Stairs
  • Walkways

Services

  • Foundation Repair
  • Repair & Replacement

Materials

  • Concrete

Kudzu's "Best Of" Winner

2012, 2013

Credentials

Better Business Bureau Accredited, Greater Atlanta Home Builders Association, 2011,2012,& 2013 EBSCO Research Best Pick, Associated General Contractors of Georgia Specialty Contractor

Hours of Operation

  • MON
  • 6:00am
  • 5:00pm
  • TUE
  • 6:00am
  • 5:00pm
  • WED
  • 6:00am
  • 5:00pm
  • THU
  • 6:00am
  • 5:00pm
  • FRI
  • 6:00am
  • 5:00pm
  • SAT
  • SUN

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1987

Documents

[PDF] Atlas Piers Financing Options
[PDF] Celebrating 25 Years
[PDF] Frequently Asked Questions
[PDF] WHY ATLAS PIERS

Languages Spoken

  • English
  • Spanish

Reviews

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Wow! What a great company!, 4/17/2015

Our home is in the mountains of Big Canoe, GA - that's the good news. The bad news...our porch was slowly sinking. Atlas Piers came out, surveyed the job, told us what was needed, gave us a written... estimate, and came to work - on the agreed upon date & time. Their crew was absolutely exceptional: courteous, diligent, and above all efficient. We are not easily impressed with most contractors - these fellows, and the company are absolutely phenomenal!

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Excellent, caring service, 4/14/2015

Chad and crew worked efficiently and professionally on our steeply sloping yard to get all the way down to our slab to jack up part of our house. They cleaned up and re-seeded the grass. They really... knew what they were doing.

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Videos & Photos

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Photos (13 photos)

  • Basement Wall
  • Cracked Slab
  • Doors Stuck
  • Garage Column
  • Interior Damage
  • Leaning Chimney
  • Home Builders
  • Porches & Patios
  • Settled Foundation
  • Associated Builders and Contractors, Inc.
  • The Associated General Contractors of America
  • Better Business Bureau

Linked Review

mikegro

Reviews: 0

Good and Bad

Jonathan gave me a quote for stabilizing and lifting my sinking garage foundation 3 years ago (2007). He said at the time that I could just observe it to see if it got worse. I appreciated this honesty, even though it might cost him business. It got worse, so I requoted the work to Atlas and others. Jonathan was, again, very good to work with on the front end. I chose Atlas. However, the date got put off a day after I planned to take time off work. The crew that did the work was very diligent and hard working. They took good care not to damage my landscaping. However, after placing the piers, they lifted the house before I could observe it and before Jonathan arrived. In the end, they lifted one section too much, causing some non-structural cracking and separation issues in the room above the garage and around the windows and garage door. I don't believe the crew properly considered all the potential issues as the house was lifted.

Atlas Piers of Atlanta Inc replied on 01-13-2011

Unfortunately this was an instance where things did not go 100% perfect. The exterior of the house met our expectations, but as this customer stated - the interior showed some minor sheetrock damage. This does occur on occasion. The crew, however, did what they intended to do which was to close the exterior cracking in the brick veneer with the understanding that brick veneer is much more expensive and harder to repair than interior sheetrock. The superintendent on site made the call. It was unfortunate that the communication was not complete with the homeowner as Mike was extremely gracious, very good to work with, and a very nice guy from Georgia Tech. We asked if we could come back and do anything to make things better but Mike declined. We continue to strive to be the best piering company in Atlanta and will address these issues to ensure they do not happen in the future.

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More Reviews

rthomas93

Reviews: 0

Wow! What a great company!

Our home is in the mountains of Big Canoe, GA - that's the good news. The bad news...our porch was slowly sinking. Atlas Piers came out, surveyed the job, told us what was needed, gave us a written estimate, and came to work - on the agreed upon date & time. Their crew was absolutely exceptional: courteous, diligent, and above all efficient. We are not easily impressed with most contractors - these fellows, and the company are absolutely phenomenal!

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  • Service
  • Value

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klip

Reviews: 0

Excellent, caring service

Chad and crew worked efficiently and professionally on our steeply sloping yard to get all the way down to our slab to jack up part of our house. They cleaned up and re-seeded the grass. They really knew what they were doing.

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1HappyMom1

Reviews: 0

Honest and thorough!

I just met with Chad and showed him every concern I had - and there were a lot! Guess what? He said that there was nothing I needed for them to do, just gave me some hints about what I could do (myself!) to take care of the items I was concerned about. Did not try to "sell" me anything! Great guy, great company!!

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gbbonner

Reviews: 0

Unsurpassed Integrity and Professionalism

Chad Costello, Atlas Piers VP, personally came to my house latter part of oct 2014 to assess issues relative to house foundation. HE is a man of great integrity. The team that performed the work was knowledgeable and professional. Highly recommend this company. Gwen Bonner

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NewToReviews

Reviews: 0

Top-notch honesty

Mr. Farris's honesty saved us thousands of dollars. We chose Atlas Piers of Atlanta because an engineer recommended them as the best in the area, and our experience was that they're also top-notch for honesty.

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BUTTER01

Reviews: 0

Top Choice

I chose Atlas Piers over 5 other companies gave me estimates. It was the very best choice I could have made. I was impressed with Wayne Farris initially, and then as I checked references, read reviews, dealt with the office staff, I knew this was for me. They were explicit, patient, and I liked that they were experts and did nothing but piers. The crew and supervisor was on time, efficient, easy to communicate with, cleaned up after the job, explained everything. They worked with me every step of the way and I have no inside cracks as a result of the 8 piers and lift of the house, to date. The original foundation cracks that were there before were closed and sealed inside and out. This company is truly professional as well as humane! A rare quality, they treat the customer with respect and understanding. Thank you for a job well done. It's not a job you ever want to need, but it is mandatory if you want to ever sell. That is the return on your money. The price was fair and totally warranted. Thank you Wayne and Karen. Anita L.

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Laurenck

Reviews: 0

Did GREAT work

We thoroughly researched companies, checked refs &researched options for what our job required. Atlas proposed the best solution and value, and did outstanding work for foundation piers under our garage.

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galations220

Reviews: 0

Atlas Piers is a 'stand up' company!

From the moment I met this team, their experience and integrity shined through. On our project, they did a great job!! It was done right, on-time, and under budget. I would absolutely use them again!

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DeniseSmith

Reviews: 0

Honest, Hardworking Team

We recently had Atlas Piers work on our foundation. We couldn't be happier with this company. Wayne Farris, President of the company, personally came to our home and prepared a proposal that included using resistance piers as a solution to the cracking occurring both inside and outside of our home. The crew was professional and obviously very experienced with installing the piers. They were also very punctual, friendly and easy to communicate with. The office staff was helpful throughout the process. We hated to have to have this work done, but feel very confident that we made the right choice in having Atlas Piers complete it for us.

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BarbaraLane

Reviews: 0

Long Term Service

Atlas lifted and supported my house with a series of seven piers. This happened before we bought our house, which we've now lived in for more than a decade. There are no cracks in any of our walls. Quite simply, the Atlas piers fixed any support problems the building had after it was originally constructed. However, I am now selling my house. I understand people get naturally frightened when they hear that there are support structures under a home. I am also not an engineer. So my realtor called Atlas Piers to make sure that he understood exactly what had been done so that we can properly disclose and represent the work to prospective buyers who want reassurance. Remember, I was not the original customer. Yet the president of the company pulled up the file for my house, drove out to meet us, and then explained exactly why the supports we have in place were first put there, how they work, and why we know they've been doing their job for all these years. And he didn't charge us anything for the visit or to write a letter for possible buyers so that they, too, will understand exactly what Atlas did and why. (The work is still under warranty for many more years to come!) That is GREAT customer service that shows a long term commitment to one's work. Not only have the piers done their job, the people who put them in place have stood firmly behind them. I would happily recommend this company for this type of work.

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housegeneral66

Reviews: 0

Professional, Knowledgeable, Prompt and Thorough

Atlas Piers came to our house for garage wall cracks and cracks on the other side of the house. They determined that piers would solve the settling issue we had in our garage. The other side did not appear to have a settling issue. Wayne recommended another company to do soil testing to confirm that we were on firm ground. The other company did inexpensive testing and confirmed that there was not problem with the foundation or soil. We also have a header issue in the garage which Wayne was able to provide another referral to have that fixed. They were always on-time, very professional, and thoroughly explained everything. Very pleased and would highly recommend.

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pepper

Reviews: 0

Excellent Customer Service & Knowledge

Wayne Farris was kind enough to let me schedule an appointment later than the cut off time on Oct 23. He was at my house early and was very receptive to my concerns. He gave me several alternatives & advised me as if I was his own family. He did not try to sway me & was patient & professional. I will not hesitate to call them when I'm ready to proceed. Kennesaw

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jjg1981

Reviews: 0

Be AWARE! Only concerned about money, not service!

Zero results after spending over $11K. Instead of resolving issues with my concerns, just threatened me with liens, voided warranty, lawayers, etc. Never recieved any docuemnts showing their work or warranty info. No visible results on my property either. Look for a more reputable company!

Atlas Piers of Atlanta Inc replied on 08-27-2012

This was the first that we had heard of any dissatisfaction with our work on this project. The facts of this matter are that once the project was completed, the home owner ignored our first invoice, past due notice and a kindly worded email from our office manager reminding him that he was severely past due. When I found out that we had not been paid on this project that we started the first week of May, I sent the home owner an email explaining that we would not issue a warranty if the invoice was not paid in full by the end of the week. At that point, the home owner became irrate and stated that I had threatened him. The very next day, we received this review on Kudzu. In my opinion, his review is an obvious attempt at retribution. Thankfully, we finally received payment. As per our company protocol we will not release the construction documents and warranty until we are paid.

I'd ask that you please discredit this negative review as it is certainly not a reflection of how we conduct business. I believe that it is more likely a representation of this particular home owners aggravation with me personally in trying to secure payment for the work we performed. Please consider our stellar reputation in this industry since 1987 as well as the remainder of our reviews when researching and forming an opinion of our reputation.

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Mikeormoe

Reviews: 0

Charged Almost Double the Estimate

I engaged Atlas Piers to reinforce my foundation. While my every interaction with the Atlas was positive, I am disappointed that I was charged almost double the estimate. After the work was completed, I was advised that I had a particularly bad situation which required additional digging. Unfortunately, I paid little attention to two items on the proposal -- additional depth and excess excavations -- which permitted the extra charges. To add insult to injury, Atlas screwed up on my first invoice and needed to provide a revised one. I promptly scheduled a payment; however, I was not prompt enough. Atlas sent a past due notice 6 days later. My advice Thoroughly review your proposal, inquire about any unclear provisions and plan to pay within 5 days.

Atlas Piers of Atlanta Inc replied on 08-29-2012

This reviewer gives great advise at the end of his complaint. We agree with him fully in recommending that all of our clients thoroughly review and understand the proposal form prior to signing and agreeing to it. We go to great lengths to make sure that all of our clients understand that there is a possibility for additional charges if the piers, piles or anchors end up needing to penetrate deeper than we expect in order to gain adequate capacity to provide the 50 year warranty. If we are provided with geo-technical soil borings to review we can provide a firm bid, but without the soils information the final required depth is a true unknown. We have the full explanation of these potential costs written in bold on the front of out templated proposal form that we provide to all of our clients. We do this specifically in an effort to avoid this type of unfortunate situation. Specific to this project, in order to meet the capacity specified by the home owners engineer, the anchors needed to penetrate almost 3 times deeper than the amount of material that we included in the estimate, thus the cost of the project escalated significantly. I wish this homeowner had followed his own advice instead of posting a negative review as if it was our fault that he did not. Also, worth noting, this home owner has yet to compensate us fully for our work. In regards to the invoice mentioned above, it is possible that we made a mistake in sending this invoice, we are human after all. It is my understanding that we cleared it up immediately and submitted the correct invoice with an apology to the home owner. For the record, it is our standard operating policy that we submit for final payment once the project is complete. We consider the payment past due with homeowners if it is not received within 15 days.

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Moonstruck

Reviews: 0

Real Pros

If a business is only as good as its employees, then Atlas Piers is the best. Our geotechnical engineer referred us to Atlas Piers to support a rock wall that was undermined by the neighborhood pond. Jonathan, their systems engineer, had a great attitude, was always available to answer questions, and even worked to make the cost affordable. Butch, the crew chief, and his team were amazing to watch, walking bulky equipment down a steep hill and putting the piers solidly in place. They did what they promised for the price quoted and made the project go smoothly. We definitely recommend Atlas Piers for their professionalism and quality.

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Photos

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