Called around 6:20, by 6:37 a tech called to let me know he was on the way. Jonathan was awesome. He got the issue resolved quickly and got me on the phone with sales to get a quote for a new door.... I knew that I would have to purchase a new door but I have been putting it off. Company's pricing and warranty were in line with other quotes that I received. I'll let you know how the install goes but very happy that they came and fixed the issue today. UPDATE: They promised next day install and that's what I got. Justin came out today to do my install. Door looks great.VIEW MORE »VIEW LESS »
Don't use these guys! They overcharge and don't tell you up front what they are going to charge. I called them because I had the safety sensors go out on my garage door opener. The said it would be a... service charge of $89.00. I said is that all and the person on the phone said, "that usually is it, unless something major is wrong". Well the technician get here and says "let me look at it". I go upstairs and in about 30 minutes he call me back down and presents me with a bill for $310.00. Didn't give me an estimate, nada. Charged $160 labor, and $150 for a part that liftmaster sells for $30. Boy at $310 an hour, and a markup on parts of 500%, I need to be in this business!VIEW MORE »VIEW LESS »
I called the main number to have our garage door opener installed. After getting them to match another companies price but not come out for an additional day someone did come and during the time specified. The receipt does not even have this companies name or telephone number on it, it list another name and number and the price to have the spring installed was a lot more than other companies and we had the rollers replaced as well and when we asked about getting a lower price if we agreed to have it all done they agreed to come down $25 but said that was all that they could do. Online there is a $35 off coupon for spring replacement and we bought a new opener as well. When I asked about if we could set up our openers to work both garage doors I was told yes to consult the owner's manual and then when I went to pull my car in the garage after the service man left I realized they did not even install a lightbulb in the opener or ask if I had one to put in there!!!! Here I paid all of this money and then had to drag out my ladder and get up to finish their job!!! I cannot even begin to recommend this company to my elderly neighbors because this is not something they could have done.
Very Happy! I contacted 3 different companies and got bids to replace a double door and torsion springs. These guys did way better in price and provided a great warranty. I would recommend them to anyone in the market for garage doors.
Wonderful! We know that you have many options for garage door service so we are especially glad that we measured up better than the competition. Thank you for your passionate recommendation.