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Auto Repair & Service
Car Brake Repair Shops
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PRO 1 Automotive
945 Terminal Way
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PRO 1 Automotive
PRO 1 Automotive : Car Brake Repair Shops, Reno, NV
This is 4anonymous's TrustRating, which is based on both the number of reviews 4anonymous has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful 4anonymous has been to the Kudzu community.
Posted on 2/24/2011
Pro 1 will break your truck and charge you for it
Let's just say, if I could give them negative stars, I would. 1 star is being way too generous.
My history with Pro 1 goes back 2 years. I only went back because I felt that I should support my local business, and because my husband insisted that we keep coming back, after all, they always make things right.
Except that they did not.
This last time, I took my dodge diesel in for a cold start problem. A few hundred dollars later and the next morning, I'm sitting in my driveway trying to start my truck. Back to the shop it goes. Can you imagine? They found something else wrong, so a few hundred dollars later, I find myself late for work yet again because I can't get my truck to start.
I called to get my money back, after two years of returning my vehicle after every time they touched it (yep, every single time I took it in), I am tired of it. But they won't refund my money. They want me to give them the opportunity to fix the problem, but how many opportunities do they want? They've already had way too many. I will never go there again.
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by Melissa Mendji at Citysearch
Great Auto Repair Place
The waiting room is clean. The staff is efficient and nice. The work done on my car was excellent. I will be back!! The technicians really know what they are doing. Don't hesitate to check them out for major repairs or maintenance.
by Deputy Dawg at Citysearch
I brought my Subaru in because it wasn't running quite right, was due for an oil change and the driver's side headlight was out. Larry took it in and let me know a few hours later that it was ready to go after changing the oil, replacing the headlight, cleaning the fuel injector, and replacing the spark plugs and wires. When I went to pick the car up, they even showed me the faulty parts that had been replaced. I started it up, drove off, and was amazed at how much better my car ran. Ricky and the team at Pro 1 are honest, fair and really know what they're doing; look no further if your car needs service!
by Gregg L at Citysearch
I have used Pro 1 Automotive since 1986 when the company I was working for used them to maintain their fleet of trucks. I saw how well they treated the company trucks and what a bunch of great guys they were so I started taking my vehicles to them.\rI am a geologist and my work takes to the remotest most difficult areas to reach in the western US. I need a reliable and dependable vehicle to get there and get back no matter what I encounter. Ricky, the owner, and his crew at Pro 1 have done that for me, my wife and my daughter for all of our vehicles. The mechanics are skilled, trustworthy and honest about what they can do and what the repairs will involve and cost.\rFor 25 years I have trusted my vehicles to Pro 1 and will continue for another 25 years. I recommend them to anyone who asks me about a good auto mechanic. They have worked with me when times were tight and I have never felt taken advantage of in any repairs or recommendations.\rThose who have bad experiences at Pro 1 probably wanted something for nothing or expected a miricle to be performed on their hunk of junk. 25 years of satisfaction is difficult to argue against - Pro 1 is simply the best shop in Reno!
by labguys at Citysearch
Never go there
I replaced timing belt there,they would not allow me to use Ford timing belt, they insist on using the OEM aftermarket one.They charge over 700$ for timing belt, water pump. I complained to BBB, they don't care. They are very expensive.The point is the belt just last 40k miles, and then broke. They told me it can last at least 60K miles. Damn it.Never go there!
by thatnameisalreadyinuse at Citysearch
Part swappers, that's what they are. They swap parts until you stop complaining, in the mean time, they charge you for both the labor and the parts. They replace parts that do not even need replacing. I filed a claim with the BBB, they do not even have the decency to respond to the BBB. The people who leave good reviews, got lucky. I would not trust them with my bicycle.
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