Daniels Floors, LLC

Daniels Floors, LLC Floor Laying & Refinishing
3000 Miller Ct W , ProSource Floors Showroom 
Norcross, GA 30071
Phone: (678) 768-4888
Fax: (678) 279-7365
Email: Email this business
Website: www.danielsfloors.com
Daniels Floors, LLC Daniels Floors, LLC : Floor Laying & Refinishing, Norcross, GA



Review
Reviews: 2

Posted on 3/9/2011

Quality & Service beyond expectations
Very customer service oriented. Daniel and his crew chief (Eric) on our install and "finish in place" would do their very best to make sure you were completely satisfied. It was a great experience and would use them again in the future.
Gail & Robert Woodruff
Lawrenceville, GA
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More Reviews
Reviews: 2

Posted on 3/11/2014

You couldn't ask for a better flooring company
First, I find it EXTREMELY hard to believe that the negative reviews of Daniels Floors I just skimmed over here are real. Our experience with Daniel and Laura was excellent from the moment she picked up the phone. We were knee deep in a remodeling project and just spent thousands having our floors redone with a subcontractor who had a lousy attitude, no motivation (he actually said "I don't care" when we asked for his opinion on color) and shoddy work. We were just going to feel out the possibility of starting over with a new vendor, and after meeting with Laura we quickly decided it was worth the money to start over and work with them. She was friendly, motivated, interested in our home and lifestyle and floorplan and so on. When the team came to sand and put down samples, they were patient and helpful and couldn't have been nicer about putting down huge color swatches in multiple rooms and offering advice and guidance (and moral support) as we took the plunge into a very dark (Minwax Espresso) color that has absolutely TRANSFORMED our main floor. We are looking forward to working with Laura and Daniel again on our stair/railing/catwalk remodel next year, and our basement reflooring after that. HIGHLY RECOMMENDED. I'd be more than happy to talk to any homeowner considering working with them (we've already met with a couple of their prospective clients to show off our floors), and to reiterate my assertion of "poppycock" on the weird, negative reviews here.
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Reviews: 4

Posted on 11/21/2013

Would highly recommend
I would highly recommend this company. They are highly professional and fairly priced. I already had hardwoods but they replaced my ugly metal floor air vents with beautiful wood vents matching my floors perfectly.
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Daniels Floors, LLC replied on 11-22-2013
Small details, like floor vents, make a huge difference. This client live in an upscale home with fabulous fixtures. Everything in the home is top of the line. Yet, the vents in the floor are the same beige, metal grates as found in most homes. When this client saw the flush mount vents we installed in a neighbor's house, she hired us to install the same vents in her house. Her hardwood floors are stained Ebony. Now, the vents are the same wood as the floors. Thanks for selecting us for this project!
Reviews: 1

Posted on 8/27/2013

Would Recommend Them to Anyone
The first thing Daniels Floors did right? They had a *person* pick up the phone on my first call. I had almost no idea what to look for in a floor refinishing company. I left messages for a few others, but when I called and got Laura, the owner, on the phone, she was *so* helpful, so personable, so willing to take the time to answer my questions carefully and clearly, I barely bothered looking around any further. We were fortunate that her team had an opening in their schedule; they started as soon as we accepted their estimate. They charged us *exactly* as stated on the estimate, which was very reasonable, and they did an absolutely beautiful job. They were careful with the walls and moulding in our 85-year old house, and the place was completely clean when they left. Excellent value. I really would recommend them to anyone looking to restore their floors.
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Daniels Floors, LLC replied on 11-22-2013
Thanks for taking time to post a great review! We realize that having hardwood floors refinished or installed is a huge investment. It is something most people only do once or twice in their lives. When you are spending thousands of dollars for any renovation, it is important that you have a basic understanding of the process and a realistic expectation of the results. My husband and I or a crew leader do the estimates. We provide a thorough explanation of the process and timeline. We do not use sales people. I offer a free a design consultation and assist clients with color selection. We all really enjoy what we do and take pride in our craftsmanship. Thanks so much for selecting Daniels Floors. Your business is greatly appreciated.
Reviews: 2

Posted on 8/15/2013

Bad. Bad. Bad.
Our experience started strong and went downhill quickly. They were unprofessional at best and, the owner was a challenge to deal with.
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Reviews: 1

Posted on 4/9/2013

Horrible Experience
This was one of the worst experience ever with a company. They were constantly late and did not complete the work that they promised would be done. The owner is rude and unprofessional. I would not recommend this company to anyone. I find it amazing that the owner puts more effort and time into coming on kudzu and writing fake positive reviews to counteract the real negative ones than she does on the job.
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