Septic Service Pro is owned and operated by families in Buford and Flowery Branch. We service north-east Atlanta including: Sugar Hill, Cumming, Alpharetta, Roswell, Sandy Springs, Norcross, Duluth, Stone Mountain, Loganville, Grayson, Lawrenceville, Dacula, Winder, Hoschton, Commerce, Gainesville, Oakwood, and environs Trucks and equipment are located for easy access to these locations.
Our company has broad experience related to Septic, Home Construction plus Grading, and Industrial.. Engineering. Technicians have installed (hands-on) over 2,000 new construction septic installations and pumped or repaired hundreds of older septic systems. Everyone in the company works in the field, and were contractors building custom or track homes prior to 'the slow-down'.
We have over sixty-five years total experience in technology for septic including thirty years managing Engineering Projects to build product manufacturing plants with the installation of production equipment and all associated utilities throughout the USA and Europe. Our newest technician made a 96 and 100 on the two state required septic tests last year- - his background is twelve years of home construction plus college. One member has his college degree from the University of Virginia. Another has built entire subdivisions from raw land to sold houses.
Our goal is to deserve and keep the title: 'The Best Name in the Industry'.
We provide: (Prices given for home owner approval prior to any work being started.)
1.Septic tank pumping, low price and fixed quote. Environmental Health for the State of Georgia recommends that a septic tank be emptied every three to five years to remove solids collected in the tank. Water passing through the tank will carry the solids into the absorption field causing it to fail, whenever solids fill the tank. Pumping the tank saves installing a replacement field - - costing $3,000 to $9,000, not counting landscaping. (Free price quotes, with explanation, for any needed repairs identified are given after the tank has been pumped.)
2.Repair or replacement for any part of the septic system.
Septic filters cleaned or installed
3. Absorption (drain, leach) field repair or replacement. (Free quote.)
4. Pipes, lines unstopped by hydro-jetting.
5. Pumps replaced both interior and exterior lift pumps for raw sewage or septic waste water.
6. Some failed Absorption Fields may be reclaimed (not replaced) by hydro-jetting to loosen solids, then sucking out the lines with septic truck vacuum, and if greatly non-absorbent, adding Pro-Pump enzymes and bacteria plus oxygen release to eliminate the bio-mat stopping ground absorption of the water.
7. Complete systems installed to each county?s specification and choice of system type.
8. Inspection letters for real estate sales provided.
9. Easy access, no digging, Risers installed over tanks and pumps.
10. Video Camera inspection In pipe available.
2012, 2013, 2014, 2015
All employees at Septic Service Pro are insured and are licensed by the state.
* 24-Hour Service Available
They had to come out twice (didn't charge for the extra trip) because we had a difficult time finding our tank. They found it under or deck which had to be removed to access the tank. Once I... resolved that they came out again and emptied the tank and repaired the drain field. It was long overdue. Thanks for the great job!! KenVIEW MORE »VIEW LESS »
Michael and Shane came out and did an absolutely amazing job. They were great to work with. Recommend.
My septic alarm went off so I went online and had a company come to pump out my septic system for $195. $765 later and with a bid for over $3,000, I called Septic Service Pro and Jim was at my door within 2 hours. He took care of all my problems for under a third of the other companies bid. I highly recommend Jim and his company. Very prompt and professional. Jim takes great pride in his work!!!
They had to come out twice (didn't charge for the extra trip) because we had a difficult time finding our tank. They found it under or deck which had to be removed to access the tank. Once I resolved that they came out again and emptied the tank and repaired the drain field. It was long overdue. Thanks for the great job!! Ken
Michael and Shane came out and did an absolutely amazing job. They were great to work with. Recommend.
I have used Septic Service Pro on a few occasions (Which by the way is no negative reflection on them). They are definitely Septic Service Pros. Their pricing is fair, the personnel are polite and as professional as it gets. I accidentally paid hundreds to another company out of Gainesville that begins with an "H" who said Yup.. its broke and got nothing more than that. I called Septic Service pro who fixed it for less than the other company who charged hundreds >$500 to agree its broke and charged a sickly high service call.
My..My..Mike and Shane over at Septic Service Pro have my sincerest appreciation for repairing our septic tank system and making the installation go so smoothly. Your professionalism and genuine caring made this a truly pleasant experience. Now I am not one to throw many flowers, however in this case, they are well deserved. Mike and Shane are a credit and genuine asset to Septic Service Pro. Actions speak volumes and you gentlemen exemplify why Septic Service Pro is Atlanta's Best Choice..!! Again, Thank You, I really appreciate you. Clarence, you have definitely gained a new customer and I will definitely refer all my friends to your superb organization. Well Done.!
Michael and Shane are very professional, flexible, punctual. They do what they say they're going to do and did not leave a mess. Could not be happier!
Michael and Shane did an awesome/fantastic job. They had to locate our main septic tank which was in the front yard. They pumped the septic, installed a new baffle tee and installed a new concrete lid. The original septic guy who installed our tank broke one of the lids and covered the spot with 2x10's and a sheet of plywood. After 24 years this had rotted and caved in and the tank was full of dirt and wood. They did not charge me any extra for this additional work. They ordered me a new concrete lid, went to Gainesville to pick it up and installed it. While covering it up the new lid broke and all the concrete and dirt went back into the tank. These guys just got back to work and dug it out by hand and ordered another lid. The faulty lid cost them additional time and money, but they did not charge me any additional to cover their loss. Very little yard displaced. I will definitely use Septic Service Pro again. I cannot say enough about this company and the great team they have put together. They are honest, reliable, and do the job right. If you ever have any septic issues this is the only company you need to call.
I called Septic Service Pro on Wednesday 12 Aug to have our septic tank pumped at our home in Flowery Branch. Clarence set up an appt for Thursday morning. Next day Mike and Shane showed up promptly at 9a.m., drained the tank, did an inspection, cleaned everything, and completed the job in 1 hour. Great friendly service all around! Highly recommend!
Michael and Shane did an awesome job. Had to pump the septic,install a new baffle tee and tail out line. Very little yard displaced. Will definitely use Septic Service Pro again. Very pleased.
Michael and assistant pointed out a leaking toilet that I didn't know I had (saved me $ there!). They also disturbed very little of the yard to get to the tank. Not the super cheapest but no hard upsell when they got here. Very pleased.
Clarence, Nick and Steve did an outstanding job on the repair of my sand filter system. They were extremely knowledgeable in the way they approached the job and very professional in the execution. They left everything the way they found it when the job was complete and the price was very reasonable. They really live up to the name Service Pro and I would recommend them to anyone. Tom Stowell - Gainesville, GA
Great company! Gave me a rough idea of the cost over the phone. Came out to my house gave a fair estimate. After digging they found that it would cost a bit more (based on the condition and age of my septic tank) but DID NOT charge me a dime extra!!! The saved me a ton of money by knowing how to fix my problem instead of suggesting that I replace my drain field (like the other three companies did). Worked late into the night and completed the job. Plus left the work area looking neater than when they started. If you are looking for a fair, honest, company that knows their business and does a fantastic job, look no further. These guys are the best!
Mike and Shane came out and did an outstanding job on replacing our septic pump. Same day service - and they came out on a Friday evening! Mother's day would not have been very happy if they didn't save the day. HIGHLY RECOMMEND!!
We live in Dawsonville. The crew that came out was very professional. The company owner explained to me the value and the many details about the septic that I did not know, that is why I chose them in the first place. Excellent service. R.McGary
I just got off the phone with Clarence. After explaining our situation--a pool of sewage in our backyard--as well as confirming back to him that we had no running toilets, no expensive water bill, we'd JUST had our tank pumped and filter cleaned, and that it'd been pooling for months, he told me very genuinely that they do free estimates, but he didn't know when he'd be able to get out to us. He said that they are having "six people a day calling with wet backyards wanting someone to look at them" while other people are calling who actually need to get their tanks flushed. While I understand that you're busy, I felt a tad insulted that I was basically being told, "It's not a big deal, and I don't have time for you." I'm not going to pull your arm to get my business. Especially after I've answered all your questions about the toilets, how long the puddle's been there, pumping, etc. Part of the gamble when advertising free estimates is that you'll get calls with no cash at the end. I heard good reviews about this company, but...I wasn't impressed. Hopefully they can get some more employees to handle the amount of calls, or possibly hire one employee that only does the estimates. I wish them the best, but I won't be using their services.
Last edited on 4/24/2015
We had them come out and pump our tank. They started digging and water came up. The people that pumped it before (Atlas Free Flo) just pumped the water and not solids! Do not use Atlas! Michael from Septic Service Pro explained everything that had happened. He gave details of what him and the other guy were doing. They had to pump more than they were supposed to and put a new drain on the tank. There were no hidden charges it was what he said it would be. They were very friendly, nice and professional. I cant say enough about this company. Clarence answered the phone and was the nicest person. I want to say thank you to all 3 guys. We will use them again and I have text everyone I know with a septic tank your number. Thank you again for being so honest!!!