I believe that ownership has changed; horrible experience - took time off work, no show/no product!!
We didn't spend a million dollars but they treated us as if we did. We worked with Teresa who made sure we were satisfied every step of the way. A true professional. She went far and above what we... ever expected. Everything we were promised was done. The installers were amazing, our floors are beautiful! Going forward' they have our business. I would HIGHLY recommend them. Thank you Steve and Teresa.VIEW MORE »VIEW LESS »
Buying flooring can be a very complicated process. I like many many others always go to the Depot's and Lowe's first thinking they have the best value and most knowledgable salespeople. Unfortunately that may have been true years ago but it sure isn't today. Despite a rather dusty store the amount of product and the prices are well worth the trip. The owners really do know their product and dollar for dollar they really did beat the competition. Oh I never knew they sold kitchens and was lucky to find their designer could get me a kitchen from three manufacturers and wasn't shy about showing us the price. The guy really was a professional and caught a few mistakes in our kitchen that he set straight in his new design. What a plesant felllow. In short this really is a nice place and in most part they know their business., just try and get their on an off day because the weekends can be somewhat hectic.
Posted: 3/31/2011 • Link to this review
Thanks Mr Garret for the positive review! We really do strive to provide outstanding service in both our kitchen cabinet and flooring departments! Value! Value! Value! Sorry about the dust! I will get Steve on it right away!!!
We didn't spend a million dollars but they treated us as if we did. We worked with Teresa who made sure we were satisfied every step of the way. A true professional. She went far and above what we ever expected. Everything we were promised was done. The installers were amazing, our floors are beautiful! Going forward' they have our business. I would HIGHLY recommend them. Thank you Steve and Teresa.
Posted: 1/17/2014 • Link to this review
I used overstock to put on hardwood floor on my entire 2nd floor. Due to late delivery, i have to switch into other type of wood that are not my prefered choice. During the installation, i complaint about un-flat floor. The worker said because the subfloor is not flat. Well, they should flatten the subfloor and dry it before install it. Now i have to live with hardwood floor with many unflat spot and creacky sound every where. At last, i don;t get any leftover material for back up. I will not recommend this company.
Posted: 8/22/2013 • Link to this review
Overstock went above and beyond for the new hardwood we installed in our living room, the price was right and the people were very helpful, thank you so much!! My wife and I are thinking about installing tile in the kitchen, we definitely will consult Overstock Floors for this project.
Posted: 5/07/2013 • Link to this review
My husband and I recently purchased hardwood and carpet for our home. The sales person was very knowledgable and very patient,as Overstock Floors has a huge selection to choose from. We finally chose the flooring and could not be happier. The installation process was fast and professional. Overstock Floors, their sales staff and product exceeded our expectations! We will definitely purchase from them again!!!