Superior Pro Painting & Exteriors

90 Reviews

(678) 292-5888 www.superiorpro.com » View Website »

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cherokee/Forsyth County
  • Cobb County
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Kennesaw
  • Lawrenceville
  • Lilburn
  • Marietta
  • Midtown
  • Norcross
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • Woodstock
VIEW MORE »

Kudzu's "Best Of" Winner

2013, 2014

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 9:00am
  • 1:00pm
  • SUN

Green Credentials

We can apply Sherwin Williams Green Sure Eco- friendly paints - low or zero VOC products.

Reviews

View More »

Very Satisfied Customer, 7/27/2015

I used Superior Pro in June to do some painting, siding and deck work. My salesman Jay Smithson was very professional and responsive. He listened to what I wanted and made sure the contract... reflected those needs. We had cedar siding boards repaired and replaced in a few spots around the house and received two coats of paint. It was done very neatly and uniformly. My deck was washed and stained with 1 coat of stain but the rain came a few hours later and damaged the finish in a few spots. When I let my project manager know there was damage the crew was back the next morning to put on another full coat of stain to make sure it looked good. The crew was battling the summer thunderstorms but still got the job done in about a week. Very happy with all phases of the project management and also the teams that worked on the job.

VIEW MORE »VIEW LESS »

Too many Issues, Slow and Frustrating, 7/23/2015

I met the SuperiorPro owner weeks before starting a large painting, stucco repair, and trimwork repair project. He assured the job would be supervised and plans were being put into place to ensure... excellent service and quality. Initial problems occurred on day one when an unprepared crew arrived I could have hired at a day laborer site. SuperiorPro used contracted crews and had no hesitation leaving them at my house and disappearing. The contractors taped black plastic over their work trailer contact information to keep me from finding out who they were. The job went downhill fast. I emailed the owner on day two because there was no direction and progress - a mess in the making. His flippant response (after my house was semi-prepped for painting) was that I could "cancel the contract" or give them a chance. After they painters prepped my new exterior doors to be painted (I stated many times verbally and in writing these were not to be touched) I contacted the owner again. He agreed to assign a SuperiorPro project manager be onsite. Eventually they job got done, but took twice as long as originally estimated. SuperiorPro also had painters providing carpentry repairs that can be simply described as shoddy workmanship. I then insisted on having a qualified carpenter, which was provided. The company and owner lost credibility with me because of this job. They promised a lot, but actions contradicted promises. I would not use this company again.

VIEW MORE »VIEW LESS »

Business Referrals

Linked Review

OrganicGarden_ATL

Reviews: 4

Great service

We had them paint our house 2.5 years ago, but a little area was missed. It's not a very noticeable area, but 2.5 years later, it became obvious (especially harder to tell originally since our original paint wasn't that bad when we got them out to repaint then). I called the office and they had someone out to take a look immediately. Even though they said it was not within warranty, when the guy came out to take a look, he said they must've missed it and immediately put in the paperwork to get someone out to take care of it. He was readily willing to correct this with no hassle. Lady who got the call was very cordial and prompt as well. I'd use them again for sure. We also have an area where the gutter is coming off a little, so I asked if they did any work on gutters and roofing. He took a look and gave me some tips to fix it myself quickly. I appreciate their honesty instead of just trying to earn some extra money. He did offer to fix it for me if I still wanted them to take care of it though. I highly recommend them as a trustworthy company.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

Dennis C.

The salesperson who came out

The salesperson who came out was very knowledgeable. One of the things I liked about Superior Pro Painting & Exterior's bid was that it was very detailed about a lot of the wood that needed to be replaced. I was looking for that rather than having it be unknown until we got into the job.

  • Overall
  • Quality
  • Service
  • Value

Drewseph

Reviews: 1

Very Satisfied Customer

I used Superior Pro in June to do some painting, siding and deck work. My salesman Jay Smithson was very professional and responsive. He listened to what I wanted and made sure the contract reflected those needs. We had cedar siding boards repaired and replaced in a few spots around the house and received two coats of paint. It was done very neatly and uniformly. My deck was washed and stained with 1 coat of stain but the rain came a few hours later and damaged the finish in a few spots. When I let my project manager know there was damage the crew was back the next morning to put on another full coat of stain to make sure it looked good. The crew was battling the summer thunderstorms but still got the job done in about a week. Very happy with all phases of the project management and also the teams that worked on the job.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

HomeinAtlanta

Reviews: 24

Too many Issues, Slow and Frustrating

I met the SuperiorPro owner weeks before starting a large painting, stucco repair, and trimwork repair project. He assured the job would be supervised and plans were being put into place to ensure excellent service and quality. Initial problems occurred on day one when an unprepared crew arrived I could have hired at a day laborer site. SuperiorPro used contracted crews and had no hesitation leaving them at my house and disappearing. The contractors taped black plastic over their work trailer contact information to keep me from finding out who they were. The job went downhill fast. I emailed the owner on day two because there was no direction and progress - a mess in the making. His flippant response (after my house was semi-prepped for painting) was that I could "cancel the contract" or give them a chance. After they painters prepped my new exterior doors to be painted (I stated many times verbally and in writing these were not to be touched) I contacted the owner again. He agreed to assign a SuperiorPro project manager be onsite. Eventually they job got done, but took twice as long as originally estimated. SuperiorPro also had painters providing carpentry repairs that can be simply described as shoddy workmanship. I then insisted on having a qualified carpenter, which was provided. The company and owner lost credibility with me because of this job. They promised a lot, but actions contradicted promises. I would not use this company again.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

dzignrlady

Reviews: 2

Very Pleased

I recently had the exterior of my home painted. The sales manager, Jeff Kimber, was very professional, thorough and wanted to please me, the customer. He is the epitome of what every company wants and needs to represent them. I was updated and prepared for the arrival of the painters by the company. Alex, the head of the crew, was also very professional. I feel they did a wonderful job in just four long work days on a medium to large sized project. I also appreciated Mr. Kimber following up afterwards to make sure I was pleased. In these days of "hit and miss" service, I am most pleased to recommend this company.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Mm1580

Reviews: 2

Scam Artists

We signed an agreement with this company to paint our house and replace a picture window; although the price on the house painting was higher than other quotes we received, the window replacement was lower and we felt that by combining the two projects we were coming out about even. They did a good job painting the house but we ended up firing them for failing to perform the remaining contractual obligation. Admittedly, at first we overlooked initialing the section of the agreement pertaining to the window replacement, but we rectified this within a week of signing the original agreement. Then, for more than 2 months we tried to get them to measure the window for replacement; in desperation, we spoke to Irwin Weitz, the owner of the company, who promised that he was making a note on his calendar to call the following Monday to confirm an appointment time, which he committed would happen no matter what on Tuesday. Monday came and went without a word from of Mr. Weitz, and on Tuesday we received a call postponing the measuring until “possibly Wednesday.” We finally gave up in disgust and hired another company to replace the window. Obviously Mr. Weitz was being disingenuous when he made his promise, and we never heard from him again; as a result I cannot help but conclude that they never intended to replace the window but used it to sucker us into paying more for the painting than we should have. I would definitely not recommend this company to anyone.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Barbara H.

The crew went above and

The crew went above and beyond the scope of work and what we had asked. They were very professional and skilled as well as friendly.

  • Overall
  • Quality
  • Service
  • Value

Patricia A.

Excellent service! I had

Excellent service! I had a problem with the original house color and they quickly and for very reasonable price repainted the house to my new color. I'm getting tons of compliments on the new color!

  • Overall
  • Quality
  • Service
  • Value

Lee F.

Everyone associated with Superior Pro

Everyone associated with Superior Pro Painting was courteous and professional. They delivered on their promise and I would use them again.

  • Overall
  • Quality
  • Service
  • Value

Wanda W.

We're very happy with our

We're very happy with our new paint job. After interviewing several contractors we decided on Superior Pro Painting. They listened to our concerns and helped us find solutions or alternatives to areas that needed special attention. They set out a plan, kept us informed, made sure we understood the process, answered any and all questions, then moved forward. The job was finished in a timely manner. We had a very short "punch list" that was finished in no time. Very professional group. We would recommend/suggest Superior Pro to anyone looking for a painter/home repair company. It was a pleasure working with Bob, Angel and his team of painters.

  • Overall
  • Quality
  • Service
  • Value

Will1am

Reviews: 1

Excellent Expertise and Customer Service!

From the first meeting with the sales staff through work by the repair and then painting crews to final review and touchups, we were impressed by the professionalism, customer service orientation, and expertise of all the Superior Pro staff! Excellent value and excellent work!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Poppie1947

Reviews: 1

Best Painter in Atlanta

We used Superior Pro to paint both the inside and outside of our home as well as our deck. The jobs were very professionally handled from the first contact with the company to the post job clean up and inspection. To be honest, our home has never looked better and we will will never use another company again. The pricing was fair and included time with a color consultant to work with us prior to starting the job. All of their workers were courteous, prompt and respectful of our property. They were willing to go the extra mile to make us happy. The office staff is responsive and a pleasure to deal with. All in all just a 5 star experience!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Stewart J.

very pleased with the work

very pleased with the work done and end result, very knowledgable about their product, workmen were polite and hard working, will do business with them again

  • Overall
  • Quality
  • Service
  • Value

Bill L.

From the first meeting with

From the first meeting with the sales staff through work by the repair and then painting crews to final review and touchups, we were impressed by the professionalism, customer service orientation, and expertise of all the Superior Pro staff! Excellent value and excellent work!

  • Overall
  • Quality
  • Service
  • Value

Ken W.

"Overall very good job. Crew

"Overall very good job. Crew very nice to work with and a good (very good job). Dan was/is great to work with and the entire group very receptive to our demands and request. They were there when they said they would be and worked to complete the job as expected. Thanks!"We just wanted to thank John,Patsy,Dan and the crew supervisor for a job well done.

  • Overall
  • Quality
  • Service
  • Value

jlfrankel

Reviews: 1

Most honest and best painting in the area

Fantastic Job! We hired Superior Pro to paint our dinning room. We received our estimate and asked them to schedule a date to do the painting. This was not an easy job since the walls had to have the wallpaper removed first. The job was flawless and you cannot see any defects due to the removal of the wallpaper. The entire job took about 4 days to complete. They were always on time. They matched the colors perfectly, and made great suggestions on what type of paint to use. We are very, very happy. In fact, I'm going to have them come back and paint our master bedroom. Thanks!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Photos

Album: Superior Pro
1 of 11




SuperiorPro Painting & Exteriors: Commercial