Precision Appliance Service Co. offers reliable and honest appliance repair services to the greater Atlanta area. We are family owned and operated and offer quality workmanship unsurpassed by our competition at a price you can afford. With over 25 years of experience, we have the tools and training to get the job done right. Same day or next day service is always guaranteed.
We guarantee everything we do, offer a 1 year warranty on parts & labor to all our customers. Our name says it.. all because all our service are honest and given at a price you can afford. We understand that without our customers we wouldn't be a business. Fully licensed and insured.,
Contact Precision Appliance Service to schedule your next appointment.
2012, 2013, 2014, 2015
Licensed and Insured; EPA Certified; Member of the United Services Association; 606 CFC Certified; Preventative Maintenance Certification; Certified in all Electrical work; Operated by Certified Technicians
* By Appointment Only
We recycle all electronic parts,plastic parts, and cardboard boxes.
Eugene is a true treasure. Honest, hard-working. I can not say enough good things about Precision Appliance Service. A lot of times you get a company based on reviews and think what were all those... good reviews about? This company truly stands up to all the amazing reviews. Eugene was extremely courteous and truthful.VIEW MORE »VIEW LESS »
I just had Eugene from Precision Appliance at the house and couldn't be happier. Eugene not only helped with our issue with our dishwasher, but he also gave good advice with our leaking sink... explaining that the faucet was probably under a lifetime warranty. (I had been planning to replace it). I was on a call while he finished up, so when I went into the kitchen I saw that he had taken the initiative to call Moen and asked them to FedEx us replacement parts for the faucet. That is what I call going above and beyond. Thank you, Eugene!VIEW MORE »VIEW LESS »
After calling one fridge repairman out (twice) to no avail, finally gave Bobby a call after being recommended by a friend. The mysterious leak inside the fridge the other guy couldn't figure out? Bobby diagnosed the problem in ten minutes. And he talked me through his reasoning to make sure I was comfortable with his conclusion. Thanks to him, our fridge is completely back to normal. And he charged even less than the first guy, completely fair pricing, more than worth the cost.
Posted: 5/02/2011 • Last edited: 11/29/2013 • Link to this review
Thank you for your business on this refrigerator and for allowing us to come back a month later to repair your gas oven. If you have any problems than please feel free to call.
Eugene is a true treasure. Honest, hard-working. I can not say enough good things about Precision Appliance Service. A lot of times you get a company based on reviews and think what were all those good reviews about? This company truly stands up to all the amazing reviews. Eugene was extremely courteous and truthful.
Area Roswell, GA
Cost Less than $250
Date April 2016
Posted: 4/18/2016 • Link to this review
I just had Eugene from Precision Appliance at the house and couldn't be happier. Eugene not only helped with our issue with our dishwasher, but he also gave good advice with our leaking sink explaining that the faucet was probably under a lifetime warranty. (I had been planning to replace it). I was on a call while he finished up, so when I went into the kitchen I saw that he had taken the initiative to call Moen and asked them to FedEx us replacement parts for the faucet. That is what I call going above and beyond. Thank you, Eugene!
Area Alpharetta, GA
Cost Less than $250
Date April 2016
Posted: 4/12/2016 • Link to this review
I have a LG Refrigerator that stopped working and I didn't know what I was going to do. I called my daughter and she gave me the number for Precision Appliance Service, she said she has used them several times and was very pleased with the service she received. So I called the office and spoke with Jason Ouzts and we talked about what my Refrigerator was doing. I was put on the schedule for Jason to come to my home on Friday. When Jason arrived he was so polite and he said Ms. Abernathy we will get you taken care of. Jason fixed my Refrigerator and I am so thankful I called Precision Appliance Service, I will keep their number close at hand and will call them again. Thank you Jason for your kindness - God Bless You Sincerely, Ms. Maggie Abernathy Alpharetta, GA
Area Alpharetta, GA
Cost $500 - $999
Date April 2016
Posted: 4/01/2016 • Link to this review
I am very impressed with the service I received on my Maytag Dryer. I called and spoke with Jason about my dryer and he was very knowledgeable about the issue with my dryer. I was scheduled for Wednesday morning for service on my dryer and he arrived promptly, he was very polite and he knew exactly what was wrong with my dryer. Having a 4 year old it is critical to have my dryer working and I thank Jason for getting my dryer going so quickly. I would definetly recommend this company - A+ Leslie B. Marietta, GA
Area Marietta, GA
Cost $250 - $499
Date March 2016
Posted: 3/31/2016 • Link to this review
My two-year-old refrigerator was having issues, and Eugene from Precision Appliance Service came out to take a look the same day I called. He was on-time, incredibly pleasant, and demonstrated significant expertise. Unfortunately my fridge experienced a total failure of a significant and very costly part. Eugene called the manufacturer, explained the situation, and while the warranty had expired, Eugene's persistence led to the manufacturer replacing the fridge with a brand new one at less than half the retail cost. This high level of customer service and advocacy is rare in my experience, and I can't imagine calling anyone else to repair my appliances in the future.
Precision Appliance Service came out to look at my refrigerator, which was running constantly and not keeping the food frozen in the freezer section.
Area Lilburn, GA
Cost Less than $250
Date March 2016
Posted: 3/18/2016 • Link to this review
My double wall oven was not heating properly. They quickly determined the problem and had it fixed and now it is working well. This was a two person job since they had to take the wall oven out of the wall. It took some coordination to schedule the two people to come, but Jason was very communicative which was appreciated. Glad to have it working again.
Posted: 2/10/2016 • Link to this review
Precision was supposed to come out to repair our build in microwave. I was given a window of 1:00 to 4:00 and told they'd give me a call when they were on their way. I never heard anything and 4:00 has come and gone. I tried calling them but was only able to get their voicemail. Maybe they do great when you can get them to show up but I couldn't so I'll be moving on. This was pretty unprofessional as well as inconsiderate.
Posted: 1/12/2016 • Link to this review
I had a relatively new washer that suddenly stopped working. Eugene came over and in no time at all fixed it (i.e. drained the water out, disassembled it and ultimately found the culprit-- a mini-sock that had gotten jammed inside.) He also taught me how to prevent that from happening again (e.g. wash those little socks inside a mesh bag.) Honest man. Efficient and competent. As a woman who lives alone, I felt very comfortable with this business. I also felt the price was very reasonable. Thank you!
Posted: 1/09/2016 • Link to this review
I have used this company for all my appliance needs for a few years now,, dishwasher, washer, dryer,, and I am always so pleased. Eugene is so thorough, efficient,, and he is very dedicated to each call. I love how he fixes the problem but always wants to see why it happened. I trust Eugene and Precision, and have referred him to many folks. They always take great care of me , I could never use anyone else!!!! Eugene is so delightful,, the only repair man I am ever happy to see!!!!
Posted: 12/28/2015 • Link to this review
Called on Monday in order to have my washer fixed. Told me they would be out on Tuesday between 10am - 1pm, technician never showed or called. Left a message on Tuesday evening and no response. Technician called on Saturday (12/26) to apologize for missed appointment. Technician said the service call fee would be waived and that he would be there between 1pm - 4pm. Again technician DID NOT SHOW UP.
Posted: 12/23/2015 • Last edited: 12/26/2015 • Link to this review
I called these guys during a holiday week and left a voicemail about scheduling a repair, nobody ever called me back. Well, it's a holiday week, I thought, they're probably extremely busy so I called back the following week. The woman on the phone said the repair guy would be out between 3-6pm. I waited 3 hours and finally got a call at 6:15pm from a guy who said he fixes appliances and was 30 minutes out. No explanation or anything, it all sounded super sketchy. I've never had an issue like this before with a business and frankly if they're this terrible with new customers, I can't imagine they would be any better at getting anything fixed.
Posted: 12/01/2015 • Link to this review
I called on Monday and they called me back the same day. Scheduled to come on Wednesday, between 10-1 and called before coming. Alisha was here for about 2 hours, did the necessary repairs, explained it all to me and made some recommendations that I really appreciated. She was able to communicate with me in laymen terms that I could understand. Will definitely use again. Clarice Whiting
Posted: 9/23/2015 • Last edited: 10/23/2015 • Link to this review
I scheduled an appointment to have my gas range repaired. I was given an appointment day and time. On appointment day, no call and no show. I called the company to inquire about my appointment. No return call. Oh well, I booked them based on the reviews but guess I'll keep looking for a more reliable company.
Posted: 9/03/2015 • Last edited: 10/23/2015 • Link to this review
My dependable, 27-year-old Maytag washer was no longer getting my clothes clean. From what I could tell, it was not agitating. It definitely was making a loud noise, and worst of all, was emitting a bad, electrical-type burning smell. That scared me enough to unplug it! I had called a certified Maytag repair service (out of a regional office in FL) who couldnít schedule me for ten days and werenít sure if they could get the parts to fix such an old machine. So I searched Kudzu and found Precision Appliance Repair with their numerous good reviews. The lady who answered the phone was optimistic and scheduled Eugene to come out the next day. Eugene was super! He quickly diagnosed the problem and explained everything to me, assuring me that my old washer was a really good machine, that the problem was simply the pump; he ordered a new one (Maytag certified) on the spot. Considering my Maytagís age, he also ordered new belts (for which he didnít charge me!) He came out two days later when the parts came in and installed them. Voila! I have a new 27-year-old washing machine! One more point I really appreciated! Precisionís service call charge is subtracted from the final bill Ė which was not the policy on that first call. Thanks, Eugene!!
Posted: 8/08/2015 • Link to this review