Les and his team were great. After a few large branches pierced the roof of my garage, they installed a new roof in what seemed to be no time at all. Ridgepoint Roofing is fast, efficient and... professional. I highly recommend them.VIEW MORE »VIEW LESS »
Absolutely impressed. I was in my attic and I noticed there was light coming through from the roof, indicating a hole. I contacted every roofing company I could in hopes to get someone out asap as... the weather was calling for rain. Every company did not do business over the weekends and I was told it would be a week before anyone could even come out just to look at it. Tom White from Ridgepoint Roofing called me and said that he was out with his wife but that he would come by that evening to take care of me. Tom is the definition of customer service. He was extremely polite, fixed the hole in about 20 minutes. He even noticed an area on my gutter that was not hanging correctly. He fixed that for me as well. The other companies I had contacted said there would be a $250.00 minimum that would go up depending on the steepness of the roof. Tom finished up and gave me my total of a whopping $35.00. I couldn't believe it. He took time on his weekend away from his family to help me out. I would highly recommend Ridgepoint to anyone. Thank you Tom!!VIEW MORE »VIEW LESS »
I asked Ridgepoint Roofing (Les White) to give me an estimate on a new roof. He determined we had hail damage and worked directly with our insurance company - we didn't have to do a thing. Our insurance company was highly complimentary of Ridgepoint. They were honest, efficient and clean throughout the entire process. I would definitely recommend Ridgepoint.
Thank you! It is very important to us that the messy process of re-roofing is as painless as possible. We strive to leave everything clean. Our crews are large enough to make the process as short as possible but not so large that they are like a bull in a china shop. And telling the truth goes far with you as the customer and your insurance adjustor as well! Thanks again! Ridgepoint Roofing
Les and his team were great. After a few large branches pierced the roof of my garage, they installed a new roof in what seemed to be no time at all. Ridgepoint Roofing is fast, efficient and professional. I highly recommend them.
Absolutely impressed. I was in my attic and I noticed there was light coming through from the roof, indicating a hole. I contacted every roofing company I could in hopes to get someone out asap as the weather was calling for rain. Every company did not do business over the weekends and I was told it would be a week before anyone could even come out just to look at it. Tom White from Ridgepoint Roofing called me and said that he was out with his wife but that he would come by that evening to take care of me. Tom is the definition of customer service. He was extremely polite, fixed the hole in about 20 minutes. He even noticed an area on my gutter that was not hanging correctly. He fixed that for me as well. The other companies I had contacted said there would be a $250.00 minimum that would go up depending on the steepness of the roof. Tom finished up and gave me my total of a whopping $35.00. I couldn't believe it. He took time on his weekend away from his family to help me out. I would highly recommend Ridgepoint to anyone. Thank you Tom!!
After some heavy rains recently, we noticed water leaking into our laundry room. I contacted Ridgepoint on Sunday, June 2. Someone answered my call and indicated an inspector would contact me the next day. I received a call as expected and he informed us he would come to our home on Wednesday, the 5th. He arrived on time and performed an inspection of the leaking area. I was relieved when he said the roofing itself was fine and it was just some missing gutter covers, for which he offered to do a replacement job himself (non-company) for $125; I declined and asked for an estimate for a comprehensive gutter cover replacement, and he said he would refer the job to their gutter installer and call me with an estimate. I have not received a call back since then (today is 6/21). After about two weeks of no calls, I contacted several other companies. One came out the next morning (6/18) and immediately found a hole and inadequate flashing that the inspector from Ridgepoint did not mention. The other company came back later that afternoon and repaired our roof in a downpour, and we've had no issues since. I cannot say whether Ridgepoint is good or bad at roofing, since they never actually worked on our roof, but the actions and subsequent lack of communications by their inspector leaves me with a sense of poor ethics and/or skills.
I would highly recommend Ridgepoint and the owner Tommy White. I was introduced to Tommy five years ago by a friend. He had interviewed five roofing companies with a 24 point check list and selected Tommy and his company to replace his roof. We talked to three companies and picked Ridgepoint. They did an excellent job of replacing our roof, with the quality of shingles we chose and all other specifications we requested. Like all reputable companies, he didn't ask for a penny until we were satisfied with his work and clean up. He was on time and finished the job in the time frame he originally stated. Yesterday Tommy stopped by to help me with a clogged gutter and downspout - he came at the exact time he said he would be there and finished the job quickly. His price was extremely reasonable. In an industry where many companies have questionable reputations, Tommy's word and work are exemplary - maybe in part because he is also a Minister.
We have had rain leaks in our ceilings for years, but could never figure out how to fix them. After lots of DIY efforts and professional efforts failed, we decided to call in a roofing expert. We researched roofing companies online and asked everybody we knew about their experiences with various roofers. We settled on Ridgepoint. We could not be happier with the results! Tommy inspected the roof (for free) and uncovered the source of the leaks along with lots of weather damage. He came back to meet with our insurance claims adjuster to make sure he saw all the issues. The whole insurance thing was a snap! The Ridgepoint crew came out on a Saturday morning. I loaded the family in the van and we spent the day (away from the banging hammers) visiting friends and going to the park. When we got back home that evening, the only evidence that Ridgepoint had been there was our beautiful new roof. We haven't had a drip of water from the ceilings since. Added bonus: our A/C bill has gone down thanks to the new ridge vents! I whole-heartedly give Ridgepoint 5 stars across the board! If you're in need of an honest roofer who does excellent work, congratulations. You found Ridgepoint!
No reason not to call in this day and age with cell phones. They did not show for an appointment and I drove 3 hours to meet them so my daughter did not have to take off work. They caused me a lot of expense to not even bother to call and show like they promised. Guess they don't need any business!!
Repeat business is probably the true test of quality, price and value. Over the past several years Tommy White has replaced roofs on two houses and made repairs on one other for us. One roof was hail damaged and Tommy worked diligently with my insurance company to obtain a fair settlement...which he did. I have never hesitated to recommended Ridgepoint Roofing to other persons. In fact, Tommy will be making a roof repair on our house this week. In my opinion, there are no Roofing companies better than Ridgepoint.
You are right and repeat business is the best compliment we could receive. We thank you for the honor of serving you and your household, more than once. It is our goal to make repeat customers all over the city through great workmanship and customer service.
I called Ridgepoint Roofing after a storm blew some shingles off the top of my roof. Even though this job was small Tommy was extremely professional and was out at my house the same day and the repairs were made the following day. I would recommend this company to anyone who would prefer great service and quality work.
Our insurance company sent Les with Rigepoint out to inspect for hail damage. What we have is an older home that has had numerous additions, but some very old decking on the original roof. Ridgepoint put a complete new roof on for us and we couldn't be happier with our "Lifetime" designer shingles.
We highly recommend Ridgepoint Roofing! We had a 25+ year roof that needing replacing. We got four estimates. One was eliminated immediately because they didn't even go up on the roof! When Les came out, he went up on the roof, checked everything and told us we had significant hail damage and that it may be covered by insurance. Sure enough it was! He gave us a very fair price and we even ended up with the nicer shingles! The roofing team arrived on time, covered everything well, were done by day's end and cleaned up perfectly! We are very pleased with the entire experience and Les was great to work with!
We've had hail damaged in our neighborhood, so I called for a free inspection. Phil was very polite, and called to ask if he could come 2 hours early (of course!). I explained our roof is only 5 years old, but the previous owners had replaced it and that coupled with local hail damage had me worried. I'm happy to report that our roof is in very good condition. I would definitely do business with Ridgepoint in the future. Thank you Phil!
We, the Waleed family was very pleased with the new roof installed. They did a great job. They finished the job the same day they started. The clean up was great. They kept in contact to see if there were any concerns. Great follow up with the company.
Ridgepoint was able to get me my roof done free of charge, and it was professoinally done in one day!
Thanks you for the 5 Stars...we are so excited that you were pleased with a job well done! We do take much proud in the way we handle our business! We abide by fair business practices and have never manipulated the deductible or invoice. It is possible with other damages to your property besides the roof, that we did not contract for, would provide you with extra insurance money that you did not have to pay your deductible to us. We work for fair prices and insure that you get good work with no corners cut. Respectfully, Les Ridgepoint Roofing
In the Fall of 2010, we noticed several small holes from hail damage in our roof. We contacted several roofing companies to take a look and give us a quote. From the beginning, the team at Ridgepoint Roofing was timely, professional and extremely knowledgeable. They worked well with our insurance company, which was very helpful. Our new gorgeous roof was completely done in one day and we didn't have to lift a finger to prep or clean-up. Since then we have had several strong storms and our roof looks untouched. Thanks to Ridgepoint Roofing for a fantastic job!
Thank you Nolen Family for the opportunity to work with you on this project and kind words. We try to work hard for you from start to finish. Please let us know if you ever need anything. It was great to get to know you even better. Thanks, the Team at Ridgepoint Roofing
I recently changed this review from a 1 star to 3 stars based on the response I got from my concerns over 2 missed appointment times. I can't fairly give a review on value etc because I haven't used this company.
Thank you for changing your review to a 3 star...I am sorry for the mix up. We try to make sure that we service all of your needs but we are not perfect. We should have told you from the beginning that we do not service the Athens area, our salesman made a mistake. I hope you accept our apology. Respectfully, Les