Granite Transformations

Granite Transformations did an amazing job in our Master Bathroom. They took out a tub and installed a new shower, vanity and floor. I looked at serveral companies to do this project and GT was competitive on pricing and time. Once the process began, they communicated well and budgeted their time wisely. The workmanship was excellent and the process was well planned. We are very happy with the final result.

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Notified company that we were not satisfied with the finished product. They did send someone out and they concurred that the product looked dull and would have an installer come out and buff or polish the counter top. When the installer showed up with a peice of sandpaper in his hand, I questioned what he was going to do and was told he was there to smooth some rough edges under the counter where it met our old counter top. He went on to say that you can't buff or polish the product. I told him that we were not satisfied and have someone get in touch with us. It's been weeks and no one has make contact with us. Potential buyers should consider real Granite for about the same price - we wish we would have.

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Granite transformation fails to perform post warranty work. The warranty is worthless. Run Run Run!
12/12/13 UPDATE:
We are in conversations with Chauncey Fisher (corporate representative), and Granite Transformations' corporate VP of Marketing to find resolution.
1/24/13 update
Almost 2 months to the date and the service issue was finally addressed. Chris Johnson (regional rep) was proactive, but I still posit that this incident should not have escalated as it did. The product has good style, but post warranty channels are not clean.

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Granite Transformations made my kitchen renovation absolutely painless. I started with a builder basic kitchen when I moved into my home, and it never felt like "my kitchen" until Granite Transformations came in to replace the countertops. They had so many options, but their designer helped me select a Trend Glass option that would look best with my honey oak cabinets, and give the kitchen a more modern look. Installation day was a breeze! It took just 6 hours, and the crew couldn't have been nicer, neater, or more thorough. I'm blown away by how stunning the countertops look. I've seen nothing like this in my friends' homes, and I actually want to spend time in my kitchen now. Josh -- you and your team at Granite Transformations are fantastic!

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Thank you so much to the team at Granite Transformations. From my first meeting with the owner Josh who was very helpful in helping me find the perfect color and style in my budget to the installers who were prompt, courteous and clean I had a great expereince and finally got the kitchen I have always wanted. They made it so easy I was even able to leave a key for them and when I came home from work everything was done. THANK YOU sooooo much for everything.

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