Gagne Heating & Air Conditioning LLC Heating & Air Conditioning

Gagne Heating & Air Conditioning LLC

67 Reviews

(678) 668-8318 www.gagneac.com » View Website »

4095 Industrial DriveAlpharetta, GA 30004   map »

Business overview

Gagne Heating & Air Conditioning services the North Fulton, Forsyth, Gwinett and the Alpharetta, GA area with over 22 years experience. We specialize in heating and air conditioning for residential, commercial, multi-family housing and new construction, and offer high quality energy-saving products. We service, repair, and install all makes and models of heating and air conditioning equipment.

Our Services Include:

- Residential and commercial service
- Heating - services.. and installations
- Air conditioning - vent cleaning and repairs
- Indoor air quality products
- Ask about our payment plans and options
Our highly-trained installation and services department pays attention to detail to ensure customer satisfaction. We provide 100% satisfaction guaranteed, warranties on all parts and labor, and we service all major brands.
We specialize in Carrier, Trane, Amana, and Goodman but we can sell and service any other major brand.

Call Gagne Heating & Air Conditioning today at 678-221-4328 to schedule a free consultation. If you have any other questions or comments, please contact us at info@gagneac.com

VIEW MORE »VIEW LESS »

Service Area

  • Alpharetta
  • Buckhead
  • Buford
  • Canton
  • Cherokee/Forsyth County
  • Cobb County
  • Crabapple
  • Cumming
  • DeKalb County
  • Duluth
  • Dunwoody
  • Gwinnett County
  • Norcross
  • Roswell
  • Sandy Springs
  • Woodstock

AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Evaporative Cooling
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Purifiers & Allergy Control
  • Refrigeration &Coolers
  • Rooftop Units
  • Ventilation
  • Wall Units

Services

  • Commercial Accounts
  • Duct Cleaning
  • Emergency Installation & Repair
  • Estimates
  • Inspecting & Testing
  • Installation
  • Maintenance & Tune-Up
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Credentials

GA State License # CN210405, EPA Certified, & Fully Insured.

Hours of Operation

  • MON
  • 7:00am
  • 6:00pm
  • TUE
  • 7:00am
  • 6:00pm
  • WED
  • 7:00am
  • 6:00pm
  • THU
  • 7:00am
  • 6:00pm
  • FRI
  • 7:00am
  • 6:00pm
  • SAT
  • 7:00am
  • 6:00pm
  • SUN

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Diner's Club
  • Discover
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

2009

Documents

[PDF] Frequently Asked Questions

Green Credentials

We offer high quality energy-saving products- call us to learn more.

Languages Spoken

  • English

Reviews

View More »

Revising my review., 6/13/2015

After a few days without A/C and some communication issues I spoke with Jeff, one of the owners. He came out on a Sunday afternoon to repair our unit himself. We spent a little time talking and... he seemed truly interested in hearing what I had to say. Jeff has my respect for coming out in person to assist a frustrated customer. I was pleased that what could have been a negative interaction ended on a positive note. The test of a company is always how they respond to adversity. Gagne passed this test and I would use them again based on the personal attention I got when things got tough.

VIEW MORE »VIEW LESS »

Fair and Honest, 2/27/2015

I had the unfortunate issue of having my furnace die just when I needed it most. Typical! I called Gagne Heating and Air and they were extremely busy because of the weather but they were able to... get to me quickly. The service technician was courteous and professional. He was able to troubleshoot my issue in about 20 minutes and get my heat back on. The part was less than $25 and a service call charge kept the total cost around $100!! I would have paid 3X that. I will definitely use again!!

VIEW MORE »VIEW LESS »

Videos & Photos

View all »

Photos (12 photos)

  • Working at CSS.  Sunday afternoon install to get customer some cooling.
  • Packaged Products
  • Furnaces
  • Evaporator Coils and Fan Coils
  • Duct Free Split Systems
  • Controls and Thermostats
  • Air Conditioners and Heat Pumps
  • Air Quality Solutions


Working at CSS. Sunday afternoon install to get customer some cooling.

Linked Review

JohnBrashear

Reviews: 1

Quality through & through !!

You can put your mind at ease when you call Gagne. Without question one of the most responsive, dedicated and trustworthy outfits in the heating and air conditioning business. Our AC stopped working & we called the outfit that had originally installed the unit. After 2 1/2 hours of trouble shooting and estimates for repair reaching $3600 we called Gagne Heating & Air to get a second opinion. A very short time later Jeff Gagne arrived, looked our system over, and within 20 minutes had it up and running like new. No question, this man knew what he was doing and was sincerely intersted in providing quality service. And I might add, at a very reasonable price! I have placed Gagne Heating & Air at the top of my list, as well as the community homeowner's repair list, and strongly recommend that anyone needing assistance in home heating and air conditioning give them a try. I am confident it will be a satisfying experience.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO


More Reviews

subnuke

Reviews: 1

Revising my review.

After a few days without A/C and some communication issues I spoke with Jeff, one of the owners. He came out on a Sunday afternoon to repair our unit himself. We spent a little time talking and he seemed truly interested in hearing what I had to say. Jeff has my respect for coming out in person to assist a frustrated customer. I was pleased that what could have been a negative interaction ended on a positive note. The test of a company is always how they respond to adversity. Gagne passed this test and I would use them again based on the personal attention I got when things got tough.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

proslayer

Reviews: 1

Fair and Honest

I had the unfortunate issue of having my furnace die just when I needed it most. Typical! I called Gagne Heating and Air and they were extremely busy because of the weather but they were able to get to me quickly. The service technician was courteous and professional. He was able to troubleshoot my issue in about 20 minutes and get my heat back on. The part was less than $25 and a service call charge kept the total cost around $100!! I would have paid 3X that. I will definitely use again!!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

chairty

Reviews: 2

Simply the BEST!!!!!!!

Thank You, Thank You, Thank you!! Daryl saved us from the cold.. Being from South Florida we do not like this kind of weather. We called for service and had a technician at our door within 2 hours. Bonnie the woman who I spoke with on the phone was so companionate (she also doesn't like the cold). She said she will absolutely have someone to our home today to get us some heat... We will be lifelong customers.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

happydog987

Reviews: 1

Honest and Dependable and Fairly priced

We called Gagne Heating to service our home today since the main floor furnace stopped working. Daniel the technician sent was professional and explained everything that was wrong and had the furnace heating in no time at all. We have used several of the larger companies in the past and we feel our dollars are best spent with honest family owned businesses. Gagne will be referred to all our friends and family. Pricing was found to be fair and less than previous companies used. Sincerely, The Morgan Family

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

csarma

Reviews: 1

Knowledgable and fast

We had a technician come out and repair our AC. he fixed the problem quickly. they are not cheap but you get the value for money

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

KayakGeorgia

Reviews: 1

Estimate

In process of getting estimates. He came out, seemed nice and knowledgeable. Never received a written estimate though. He later contacted me and stated had some office staff issues and included the estimate.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

lgulli

Reviews: 1

Thank you

Heat stopped working in our rental house the morning after Jan 2014 snow storm...Eric, one of the owners of Gagne Heating and air, was unable to send tech out that day due to hazardous road conditions but walked us through on the phone how to manually start our furnace so that we wouldn't freeze. Thank you so much.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

richelu

Reviews: 1

Great Company, Great People, Incredible work

I recently had to replace my AC and Furnace. I called them during my lunch hour and they said they could meet me to quote the job right away. I headed home and Eric Gagne was already there waiting for me. He apologized for being in work clothes as he just came over from another job (Have to love that one of the owners is on-site working jobs). He looked at the system, took pictures and sent me the quote that night which included some freebies that he was able to take advantage of since Carrier was running some special promotions. Long story short, he gave me more system for less money than other quotes I received, they did a great install and I have an incredible system.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

 Carrier Furnace

rajkasthuri

Reviews: 1

Excellent response time and service

My central A/C for the top floor stopped producing cold air on a hot Saturday evening. I was trying to find a company to come down on a weekend and fix my A/C problem. I came across Gagne on Kudzu the next day (Sunday) and called them. The owner Eric Gagne received my call and said will be there in few. He was there in 30 mins. Found the issue and got it fixed in less than an hour. Excellent owner and company and very personable. Can't imagine living without A/c during hot summer. Highly recommend them. Great customer service. If the boss is this good I am assuming the team is too. :) Thanks Erc, Raj

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

xpipe98

Reviews: 3

Outstanding!!

Highly recommend this company. They were very quick to respond with same day service and called before coming. Tech was very knowledge about the system and made sure everything was working correctly before leaving. He was not in a rush like some of the big companies. Unfortunately for me Freon is expensive so overall my out of pocket was high. However, their service fee is much lower then big name brands and the tech was very helpful in providing tips for preserving the system.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Tgryan123

Reviews: 1

Finally a GREAT local AC Company!

We are having a graduation party today for my son. Our AC went out Saturday and we are expecting a house full. I called and was greeted by a sweet voice on the other end. I was told even though it was Saturday that they would do what ever was required to allow for my sons High School graduation party to go off with out a hitch. As proimised our air is now running.. I will NOT use anyone else and will let everyone that I know about this fabulous business. Thank you for your help.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

buggie1030

Reviews: 1

HONEST & FAST Response!!! THANK YOU!!!

I called Gagne AC and got their office Mgr who scheduled my call. I was expecting that I would be told that I would have to wait since it is now hot, surpisingly I was told they had an opening in 2 hours. As promised Eric, one of the owners showed up and fixed my problem. Not only were they professional but their pricing was fair. I will recommend this business to all my family & friends. KUDOS!

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

jckitchens

Reviews: 1

The Pinnacle of Great Service

I have had the pleasure of relying on this company twice, and in both instances have had nothing but quick, courteous and top-notch service. Greg has been the one onsite each time. He is knowledgeable, friendly, and methodical. I am grateful that they are an available resource for heating and air conditioning services in my area. My AC went out at ten o'clock Friday night, and he was there the next morning by nine.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Jason421

Reviews: 2

Very unprofessional

I made an appointment for a service call to my home and another for a rental property I own. This clown outfit never shows up or calls, when I called him after waiting for over an hour, they have no record of it. Maybe they should hire someone who knows how to make and keep appointments. When your customers waste their time waiting for people that don’t know how to run a business, they won’t stay customers long. Don’t waste your time calling this company.

Gagne Heating & Air Conditioning LLC replied on 05-30-2013

This customer has been using our services since 2012 and has been quite pleased with us in the past. I personally spoke with the customer and scheduled the appointment. The appointment was scheduled for Monday June 3rd and not today May 30th. I apologize for any confusion and would like to offer free service at both locations as an attempt at resolving this confusion. Missing appointments is not the way we have gotten so many 5 star reviews. Thank You Jeffrey Gagne

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

rtrbama

Reviews: 3

True professionals! Great service, product & price

I contacted several HVAC vendors, one being Gagne Heating and AC as I needed to replace our 20 year old HVAC system. When I called Gagne Heating and AC, I spoke with Eric Gagne who is one of the owners. He spent a few minutes on the phone asking some questions and then told me he can be over at 7:00 pm that night. I was skeptical as anytime I have used AC contractors in the past you need to pad 2 hours. Well all I can say not only did Eric make his time, he was actually several minutes early. He spent over an hour with my wife and me walking through all the options. When we asked him about other vendors, he never once had anything bad to say about them. He got back to us that night with a written quote on all of the options he presented to us. We selected him over the several companies I called. I received a call from Eric’s brother Jeff the next day to schedule the install. I was shocked when Jeff was part of the team that came out for the install. You have to love when the company owners are performing the work with their crew. The system was installed that day and it was awesome. Eric followed up the next day in person to insure that my wife and I were satisfied. All I can say is wow; it is refreshing to have selected a company that truly cares about quality and service. BTW it’s been 6 months and I am still waiting for the “Reliable” company to actually show up for their appointment and to get a call back from another “Cool” company who advertises on the radio!

Gagne Heating & Air Conditioning LLC replied on 11-29-2012

Thank you very much for the great review. We work hard to make sure that our customers are 100% satisfied. Eric and I make ourselves available to every customer in order to offer the best solution possible. We pride ourselves on selling the customer only what they want/need and not upselling unless it is in the customers best interest.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Photos

Album: Generic
1 of 5




Working at CSS. Sunday afternoon install to get customer some cooling.