Accurate Fence

My neighbor and I are both happy with our shadowbox fence. Accurate worked with me to arrange times for meetings and kindly came out twice to discuss the project. They also communicated with both families to be sure that there was time to secure pets before the old fence was taken down. I had one small complaint about the way the corner of the fence looked and they responded right away to fix it. These are nice folks who are good listeners and hard workers.

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Everything went exactly as promised. Jesus & partner arrived at 10 am and were finished with installation and clean-up by 6 PM. We are very pleased with Accurate Fence from estimate to completion.

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I had about 300 ft of black chain-link fence installed by these guys and it looks great. However, I also had them hang two wood gates off 4x4 posts of my deck, latching onto brick walls, in order to close the back yard in. They constructed the gates on site, and the problem is that they are so heavy that the gates sag really bad, so much so that my wife can’t even open them. We called them to explain our problem and after a couple of weeks they finally got back to us and said they were aware the gates would be too heavy and likely sag. They offered to sell us two lighter aluminum gates for another $500. I felt like this was pretty shady on their part. Why didn’t they explain this to us before they build and installed the gates? Either they don’t understand the product they’re selling or they conduct unethical business practices. Either way, I have to say look elsewhere for fencing service.

I don't want to play the part of the unduely disgruntled customer here, but I really felt like we got a raw deal from Accurate Fence.

UPDATE: They called and came out the day after I posted this review (coincidence?) and I have to say they did a great job modifying the gates. I wish I could recall the guy's name that did the work. He was great.

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Jesus was our installation forman. We are very happy with our fence and have received many compliments on how nice it looks. We received great quality, quick service, at a good price.

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Love my new fence. I have a difficult yard and the installers (Shane and his crew)did a great job!

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