Horrible experience, impossible to schedule the massage, then very difficult to find a place, and once you finally get there the lady makes sure to tell you you will not be getting a full hour and... that you have to fill out some papers beforehand. Very rude, horrible service, left without even getting the massage. Avoid at all costs!VIEW MORE »VIEW LESS »
If I'd read these before my visit, I may have missed out on something great. I had a few challenges, my call to set an appt wasn't the best but I didn't let that stop me. I actually took my mother... for her bday & forget to print the coupons. They wouldn't accept the info on my Ipad, another setback but that was my fault, so I took it in stride and went to my job, printed the coupons and was back in 10 mins. I was concerned that we wouldn't get our entire 60 minute service but Fred was phenomenal & Kim, who's the owner, my mother was enamored with. It turned out to be the best gift ever, because I was able to give her a great massage and get one too. Everyone's experience is different & based on personal perception so do your due diligence and check things out for yourself. Sometimes, esp. in my case, it was worth it. I've already referred friends and will be making another appt soon.VIEW MORE »VIEW LESS »
I called this spa to book an appointment I. They were unprofessional and rude. they booked and cancelled my appointment all in the same 5 minutes. When I got off the phone with them I was unclear as to whether or not I even had an appointment not to mention she was very rude. 4 minutes after the original call i receieved a call to confirm my appointment from an unknown person with minimum effort appology for the previois cleaks rudeness. But no thanks I think I will pass I have enough confusion in my life...spas are supposed to be relaxing!
Kimochi is quite small but is cozy and relaxing. You won't find any 'fru-fru' services here like seaweed wraps or mud baths. You will find great massages by well-trained masseuses. I told Chenele where I was tight and she went to work with a multitude of massage techniques. Staff was friendly, accommodating and personable. Like the other reviewer, I have had massages at Spa Sydell & Natural Body. Kimochi was the best at massages in my opinion.
Last edited on 1/2/2008
From the owner to the staff - rude, unprofessional, and demanding. Not accomodating like Spa Sydell. Go to Spa Sydell - dont waste your money on Kimochi
Last edited on 10/2/2008