Individual I spoke with at the office when I attempted to make an appointment stated I had a record of not showing up to appointments, which is not true. Very unfair as I cancelled once during the... time I was a client (4 years) and when I did, I did so in plenty of time. Very rude office staff, though dentist and hygienist are good. For this reason though, will not do business with.VIEW MORE »VIEW LESS »
Nice employees, but.. long wait and no privacy because the rooms are basically cubicles. I could hear everything the patient in the "room" next to me was saying. I'm not going back.
Individual I spoke with at the office when I attempted to make an appointment stated I had a record of not showing up to appointments, which is not true. Very unfair as I cancelled once during the time I was a client (4 years) and when I did, I did so in plenty of time. Very rude office staff, though dentist and hygienist are good. For this reason though, will not do business with.
Posted: 8/12/2013 • Link to this review
The Office Staff was rude and unprofessional. The Office Staff could not understand simple instructions. Then they began to argue with the patient over these simple instructions. The Office Staff did not take patients in the order of appointments nor the order that they arrived in the office. Dr. Williams was OK. But handling patients with phobia of dentists, he did not. In conclusion, the Office Staff and Dr. Williams did not do any type of follow up call with patient after an extreme procedure even after emailing them to call. They only care about the money and not the patients.
Posted: 6/07/2012 • Link to this review
Since I didn't have the money, I got nothing...not even a prescription for antibiotics for teeth they told me were infected. I arrived early for my 1:30 appointment and watched 9 who came after me be called back before me. Just hope the infection doesn't go to my brain or heart.
Posted: 10/19/2011 • Link to this review
Awesome. I called them and had an emergency visit within an hour. I had TWO extractions done and was in and out in about an hour and a half. Dr. Williams and his assistant Don were accommodating, caring, attentive, and just cool in general. I was never judged or talked down to. I had a HORRIBLE experience just yesterday but felt completely comfortable when I went to Uptown. I really appreciate the way they worked around me being comfortable instead of sacrificing my comfort and anxiety to get done quickly. They never tried to push me to spend money on costly procedures when they knew I wasn't able and they are working with me on an affordable treatment plan so that I may save my other teeth. I hope Dr. Williams (and Don!) stick around the area because I'd have a hard time finding a better dentist! I'll definitely be recommending them to everyone!
Posted: 4/28/2011 • Link to this review