ARS Rescue Rooter Heating & Air Conditioning

ARS Rescue Rooter

(770) 325-3804 www.arsgeorgia.com » View Website »

1465 Beaver Ruin RoadNorcross, GA 30093   map »
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Business overview

ARS Rescue Rooter can help you 24/7 if your heating and cooling system needs a tune-up or service! Our mission is to be the premier HVAC company in Georgia. We're dedicated to providing our customers with the highest standards of quality, service and innovation. We are a Premier Partner with Georgia Power. We provide global solutions for your home comfort - every season of the year. At ARS Universal, we have the wealth of knowledge and experience in indoor air quality products. We are fully.. qualified to help you select the comfort system that best fits your needs and find solutions for many of the deficiencies and problems you may have with your existing system. Call us today for your free in-home estimate. We have over 20 years of experience and an extensive list of satisfied customers.

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Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Mobile Home Units
  • Purifiers & Allergy Control
  • Rooftop Units
  • Space Heaters
  • Ventilation
  • Wall Units

Services

  • Duct Cleaning
  • Electrical Work
  • Emergency Installation & Repair
  • Energy Audits
  • Estimates
  • Inspecting & Testing
  • Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Retrofitting
  • Sheet Metal Work
  • Vent Cleaning

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Credentials

Premier Partner of Georgia Power since 2009. Home Depot Authorized Provider. Member of the Nationwide ARS/Rescue Rooter Network. Better Business Bureau Accredited Business Nate Certified Technicians National Air Duct Cleaners Association Member

Hours of Operation

  • MON
  • 7:00am
  • 8:00pm
  • TUE
  • 7:00am
  • 8:00pm
  • WED
  • 7:00am
  • 8:00pm
  • THU
  • 7:00am
  • 8:00pm
  • FRI
  • 7:00am
  • 8:00pm
  • SAT
  • 7:00am
  • 4:00pm
  • SUN

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Money Orders
  • Personal Checks
  • Visa

Year Established

2000

Documents

[PDF] Choosing a Dealer
[PDF] Energy Saving Tips
[PDF] General Tips
[PDF] Terms

Green Credentials

ARS Universal can upgrade your old and inefficient HVAC system with a modern high efficiency system. This will save several dollars on your energy bills.

Languages Spoken

  • English

Reviews

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Best AirCondition Company and people, 3/25/2015

Jason,is one of the most Freindly and Conscientious Air Condition Tech that I have encountered in a log time also congratulations to Allyson at ARS for the great interaction customer service that she... provided. Nick T.

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Excellent service!, 3/11/2015

Deon T. was very polite and efficient, we are very pleased with his customer service. Thank you very much!

Videos & Photos

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Video (1 video)

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Photos (13 photos)

  • Central Heating and AC System
  • Basement Remodeling
  • HVAC Technician
  • A/C vs. Heat Pump
  • Home Show Display
  • Universal Heating & Cooling Truck
  • Mobile Showrooms
  • Mobile Showrooms
  • Universal Heating & Cooling
  • Universal Heating & Cooling
  • Zoning
  • Trane Award
  • Wall of Recent Awards


Central Heating and AC System

Linked Review

GaryMollica

Reviews: 0

Great Service and very Professional Staff

I'm very happy with the service , installation and sales dept for universal heat and air. Over the past 5 years we have dad 2 furnaces and air conditioners installed and have been extremely happy with the way they run their business. Everyone was very professional and the installers were very efficient with their work Thanks for a job well done especially in this age where it seems like our society has lost its character and integrity. Universal still retains the principals our country was founded on.

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More Reviews

MrsCollins

Reviews: 0

They don't show up, and they don't call.

My husband and I have been with ARS for a couple of years, but this year they don't have time for us. He called to have a unit fixed over a week ago (the middle of May, not during the middle of the summer) and was told they didn't have time for an appointment until the following week, on Wednesday. The following Wednesday nobody showed up the entire day, and when my husband called he was told that some technicians were out sick, but we would be the first appointment the following Thursday. On Thursday nobody showed up the entire day again, and we were again told that we would be the first appointment the following Friday. On Friday by noon nobody had shown up, so we gave up and cancelled the appointment. I wasted 2-1/2 days waiting for them.

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ntalias

Reviews: 0

Best AirCondition Company and people

Jason,is one of the most Freindly and Conscientious Air Condition Tech that I have encountered in a log time also congratulations to Allyson at ARS for the great interaction customer service that she provided. Nick T.

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PoshRestorations

Reviews: 0

Excellent service!

Deon T. was very polite and efficient, we are very pleased with his customer service. Thank you very much!

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roshemco

Reviews: 0

Quick & Professional

ARS Universal Heating and Air (Marietta) performed my routine maintenance this morning. Lionel F. called ahead as promised to confirm we were first service stop on his work list. He said 8:45am, and that is exactly when he showed up. Very polite and professional, Lionel quickly performed diagnostic tests on both our basement and attic units. He pointed out a blower motor that was drawing too much amperage on our 13 yr old furnace (working to hard to heat) and recommended we consider replacing our unit within the next year or two. He did offer an alternative would be to replace the motor for about $600, but given the age of our unit, that may not be a good long term option. He did not push a sale, just offered options. Our attic unit was new and all tested in good working order. Before leaving, Lionel helped me reconnect some loose duct work that had resulted in warm air not running properly to a supply cent in our finished basement. Overall, Lionel was thorough, pleasant and walked me through everything he did, and what he recommended we keep an eye on down the road. In my opinion, Lionel gave us great customer service - because of him we decided to renew our service maintenance plan with ARS.

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jbwsw1

Reviews: 0

Great Service and a Big Smile

So happy to have Dwight out to my house. I think he provided me with exceptional service with input from Chris Edwards. Thanks, guys.

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JayWilson

Reviews: 0

Reliable technicians

I feel that the technicians always go above and beyond to make sure the problem has been fixed. I also believe that ARS does a great job with the preventative aspect of their service by providing scheduled maintenance visits.

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lwoodall57

Reviews: 0

Work until job was finished

Noberto and Deon from ARS arrived at my home just when they said they would (3 pm). They even called me 15 minutes before they arrived as I requested, allowing me to work myself until I actually needed to be at my house to let them in. Both gentlemen were dressed in clean uniforms, and they themselves were clean cut and very polite as should be expected. The best part of this experience was that they did not stop working until the job was finished and we had Heat again. Great service Noberto and Deon!

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4r3p81r

Reviews: 0

Resolved Problem

Company kept me abreast of when to expect service tech. Service performed in about 2 hours. Techs explained clearly type of repair needed.

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alpharetta_dan

Reviews: 0

Fast, thorough and courteous

ARS Universal completed a three-unit duct cleaning today, the first our home has had since it was built in 1998. I wish I had done it sooner, I expected it to be a loud, disruptive mess. Manley (our service pro) was in the house all day, but was very clean, courteous, patient and kept the overall disruption to a minimum. With a sick toddler and it being the coldest day of the year, we were housebound for the day, so his extra efforts in making the experience painless and clean was appreciated. Strongly recommend.

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wellpointpta

Reviews: 0

HVAC Service

Jonathan F and Deon Triplett are a great team. Jonathan is reliable, courteous and knowledgable. He has great customer relations skills and provides great information. Deon is learning from a pro.

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vaca4me

Reviews: 0

great service

I have used for years. Great service, Will is very personable and professional. Not pushy at all, fast service.

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B.S.C.

Reviews: 0

SAVED US !

We had a problem with our A/C the night before a dinner party for 20 people. Ellery came out that night about 10pm but wasn't able to fully diagnose the problem as he would need to do a leak detection which he was unable to do at night. He came back the next morning and was probably here about 4 hours to solve the problem ( coil). He worked so hard and kept us informed of everything he was doing. He was very aware we were freaking out as 20 people would be descending on us at 6:30. He had the problem fixed and all cleaned up by 3:30 and all of our guest were very comfortable. ( Not to mention us, as well). Ellery even gave us a $50 off coupon we could use that day for our bill. Their pricing was very fair. This is the 2nd time we have used Universal and they will always be our go to company. Ellery was super sweet and didn't waste a minute of time. Have no qualms about recommending them.( Also, our A/C has never worked better :)

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Treegal1

Reviews: 0

Do Not Hire (BEWARE)

(BEWARE) Due to improper installation and service they have caused $30-40,000.00 worth of damage to our home. Multiple reports have pointed to them as being responsible and after 2 months all we are getting from Universal is the runaround.(DO NOT HIRE)

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wilkinst

Reviews: 0

24/7 service joke

They do not show up when they say. With my AC out, they fail to show as promised and no call, then with it out again, they schedule me for the following afternoon! Third time to fix same problem. Don't expect much in way of service.

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surfoib

Reviews: 0

Very Pleased

Henry was on time and handled our AC needs well. He was courteous and very knowledgeable. I recommend Henry hightly.

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Central Heating and AC System