RK Heating & Air Conditioning

RK Heating & Air Conditioning Heating & Air Conditioning
4535 Timber Path Ct SW 
Lilburn, GA 30047
Phone: (770) 833-8262
Fax: (678) 380-8358
Email: Email this business
Website: www.rkhvac.com
RK Heating & Air Conditioning RK Heating & Air Conditioning : Heating & Air Conditioning, Lilburn, GA



Review
Reviews: 3

Posted on 8/11/2011

Really Cares
I called RK out just to do a routine tune up on my units because I had some high electric bills. When he came out he was very courteous but told me that I needed a new compressor on a unit that was only 2 years old. My units were under warranty, so I told RK i would have the warranty company to come out and look at them. The warranty company couldn't find the problem that RK did; I explained this to RK and he was more than willing to come out and look at my units again for free and also cleaned them for free, in order to provide excellent customer service and let me know that he cares about what he does and didn't want to lose a customer or make me feel as if i was being taken advantage of, which means. Thanks RK!!!
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More Reviews
Reviews: 1

Posted on 4/7/2014

5 Stars! Knowledgeable, Responsive, Honest!!!
With the recent cool weather, for some reason my heating system was not turning on based on my temperature settings. I called and the owner RK answered the phone. He was very polite and asked questions to quickly assess my issue. Instead of immediately trying to set a service appointment or create fear that my system was dead and I must buy a new one immediately like many other companies, he listened carefully to the symptoms I described and quickly focused on trying to troubleshoot over the phone. He walked me step-by-step through a process to test a few root causes. Sure enough, following his detailed instruction we quickly discovered that my problem was the thermostat. This was the best customer service experience I have ever had in my life, and it took place over the phone. Companies like RK Heating & Air are very rare these days. RK has earned my trust and my business going forward as they are not just responsive and knowledgeable but honest as well. They have truly earned this rating.
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Reviews: 1

Posted on 2/12/2014

Prepared for Emergencies!
As the snow storm approached Atlanta, my heater decided to stop working. RK HVAC promptly serviced my heater after hours. Luckily, the part that needed replacement, RK had available in stock to replace immediately. I could not thank him enough as all the stores are closed during this snowpocalypse!
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Reviews: 1

Posted on 1/28/2014

Highly Recommend
In this bitter cold, I was w/o heat. R.K. came exactly on time and had a new furnace installed within a few hours. He is courteous, professional, efficient and, overall, just a great person.
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Reviews: 1

Posted on 1/6/2014

Thanks!
I called RK Heating and Air since my heat stopped working a few days ago. I was expecting that I would be told that I would have to wait a day or two, but surprisingly I was told they had an opening in 2 hours. As promised they showed up and fixed my problem. Not only were they professional but their pricing was fair. Highly recommended.
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Reviews: 2

Posted on 12/1/2013

Excellent Service even on a Holiday!
RK Heating and Air returned my call on Thanksgiving and came out to my house and repaired my furnace so that my family would not be cold on Thanksgiving.

The quality and service that I received from RK Heating and Air Conditioning has won my business, I will be switching my service. The value of the work was excellent as was the service.

Thank you RK Heating!
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