Atlantic Heating and Air Conditioning

Atlantic Heating and Air Conditioning Heating & Air Conditioning
Phone: (678) 942-6599
Fax: (770) 888-1060
Website: www.atlantichvac.com
Atlantic Heating and Air Conditioning Atlantic Heating and Air Conditioning : Heating & Air Conditioning, Suwanee, GA


Review
Reviews: 2

Posted on 8/15/2011

quick response, good work, 1000% inflated prices
Called them at 8:30am and they were out by noon. Quick diagnosis and repair, but BEWARE they charged $225 for the motor run capacitor that can easily be bought brand new for $20 (mars 2 motor run capacitor 35/5 12783) and installed in about 5 minutes. They also do NOT waive the service fee with work like most other places. It will be added to total cost. So I was happy my ac was fixed quickly, but if it's the capacitor expect to pay $260 for a $20 part and 5 minute fix.
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Atlantic Heating and Air Conditioning replied on 08-15-2011
Mr. Eternyty, sorry you do not like our price on capacitors. You know we have one of the most competitively priced service call prices in the Atlanta area. In our opinion the better plan of action for YOU would have been to pay the $35 and try and find a better price if you were in any way concerned about the charge for the service. Obviously, based on your previous posts on Kudzu, you do not like to pay what people charge for their service. Whether it be a dentist, or an hvac contractor, us business owners have the right to charge whatever we wish for our services. The price of the part is the least important aspect in our pricing. You are also paying for the technicians time and gas, our advertising expenses, our power bill, phone bill, and salary for office personal that are essential in being able to provide a company that can come out and fix your air conditioner within a couple of hours of the call. As for the companies that waive the service charge, we have first hand knowledge that the so-called "waived" service call is actually worked into the price of the part so you are actually not recieving anything for free. We are up front and honest and tell you everything that you are being charged for, and we believe there is no room in this industry to try and FOOL someone into thinking they are getting a bargain. Sorry you don't like the price, but glad to know our service was exceptional...we pride ourselves on being the best, not the cheapest. If we let our customers tell us what we "should" charge we wouldn't even last another summer. Thanks again for your business. ** Atlantic Management **


More Reviews
Reviews: 4

Posted on 2/20/2014

Best Service and Price!!! Very happy
Adam is just great! He responded very quickly to my e-mail inquiry about replacing my HVAC system. His pricing was $1K to $2K less than other competitors.

Adam and his team scheduled the replacement within 2 days, they worked very hard to make sure everything was running properly. He even put in a stronger system without charging me more. I am extremely impressed by his customer service, professionalism and saving me a ton of money.

I wholeheartedly recommend Atlantic HVAC for any HVAC issues or replacement!!!
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Reviews: 2

Posted on 10/9/2013

Best in town
Last year I needed a new heat/air unit. I was with another company for 14 years and had issues with them. I got this companies name off Kudzu and read the reviews and called them. They put my unit in within 2 days. They were fast and efficient. Their semi annual checkup prices are very reasonable. I highly recommend them.
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Reviews: 1

Posted on 9/7/2013

Affordable and awesome customer service!!
I had a great experience with this company. I called Friday night and they were out the next morning and had my a/c up and running. Working for a warranty company I have seen pricing of other HVAC companies and this is by far the best pricing I have seen. The tech was great and very knowledgable. I highly recommend Atlantic Heating and Air Conditioning.
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Reviews: 1

Posted on 8/12/2013

Honest Company
I have used Adam and Jeff at Atlantic Heating twice and I have had very pleasant experiences with them both times. The first time was before the summer started when Adam came out and cleaned my units and changed my filters. I had to call them again yesterday because my downstairs quit cooling. Jeff came out and showed me my filter was completely full of drywall dust from the renovations in the kitchen and dining room. He didn't even charge me a service call because he said I was on his way home for the evening and that he was happy to help. It is extremely hard to find stuff like this anymore. I really appreciate their kindness and hospitality at Atlantic.

J. Donaldson
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Reviews: 1

Posted on 8/6/2013

Outstanding Company and Quality
Atlantic Heating and Air was the third company to come out and look at my air conditioner this week. The other two companies said it was too old and had to be replaced. Explaining I didn't have that kind of money, Steven took the time to replace a couple of small electric parts and put a couple of brand new wires in my unit and it is running just fine. My total investment was slightly over $300.00, saving me $3600 over my next lowest estimate. I even have a 1 year warranty on the repairs made today that gives me piece of mind for this summer and into next. So glad I found these guys, they are terrific.
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