Team Pest USA

Team Pest USA Pest & Animal Control
305 W Pike St 
Lawrenceville, GA 30045
Phone: (678) 506-1038
Email: Email this business
Website: www.pestusa.com
Team Pest USA Team Pest USA : Pest & Animal Control, Lawrenceville, GA



Review
Reviews: 1

Posted on 8/29/2011

Great Service!!
James has done the service on my house since I purchased it. He has always been prompt and friendly and taken care of every problem I have had. I will always refer people to James McLane!!!
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Team Pest USA replied on 08-30-2011
I HAVE GREAT NEWS! If you ACT NOW! We will give you $100 for each referral your send us that choose our service. All they have to do is pick any of our services! Dont forget we offer - Wildlife (Bats, Rats and Snakes) Termite (for Business, HOA and single family homes)Pest Control Insulation (free energy audits) and much much more!


More Reviews
Reviews: 1

Posted on 1/29/2013

Quality Pest Control
The staff is knowledgeable and courteous. They are prompt and eager to explain their process. They are a reliable & professional company.
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Team Pest USA replied on 02-15-2013
Thanks you so very much - As a service company we love to get these reviews. The ladies and Gentlemen that work so hard to deliver these services don’t get the recognition they should very often. If you should think to respond to this - We would love to know which person(s) took such good care of you so we may add this to their files. Spread the word to your friends and we will apply $100 credit to your account for each person that gives Team Pest USA an opportunity to service their home. Terrence Spires - VP Customer Relations - Alpharetta Ga.
Reviews: 3

Posted on 1/24/2013

Honest technician
We have used TEAM PEST USA for 2 and a half years. They are always very careful to not do damage to any landscaping when checking their baits. A tech found money and left it in the service bag on the door VERY HONEST GOOD JOB TEAM...
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Team Pest USA replied on 01-24-2013
Im so glad to hear this - We pride ourselves with quality Employees. Please share with us WHO your Tech is so I can rely this to them.
Reviews: 4

Posted on 1/23/2013

Impressed with their attempt to resolve problems
1/30/2013 Update: Over the last few days I've been in contact with Mr. Spires and he assured me over and over again that he understood the reasons for my concerns and that he was working to regain my trust. I do looking forward to giving Mr. Spires and Team Pest USA all due opportunities to resolve my concerns; mistakes do happen and he has expressed his commitment to making me whole. I have been impressed thus far with his followup. I will update in a few months with all 5 stars hopefully.

1/23/2013 - I paid $450 to this company to setup rodent monitoring at my home. Two months later I found out that the rodent boxes that were sitting around my home was never baited. I had to purchase additional bait and traps out of my pocket to capture the rodents. Very unethical company. Buyer Beware!!!
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Team Pest USA replied on 06-04-2013
Mr. Rowley - I wanted to see if we have met your expectations and re evaluate Team Pest USA as a 5 star company. THANKS SO MUCH - I will Work Hard for a 5 star rating! UPDATE - I wanted to thank you for reaching out to me Mr. Rowley. With no excuses - I will fix this issue at Team Pest USA expense for the remainder of the year. You have $300 of service left on the year and I have credited this off the account. As you know I personally stopped out to the house after I had a meeting with my staff about your concern. In addition to the remainder of the year at no expense - I have also approved to have Jimmy Don seal up a few holes around the foundation at NO CHARGE (a $300 value) A few Pipes and Gaps I noticed upon my inspection. If you need anything please call me personally from here on out! 678-794-7117. If you feel so inclined a 5 Star Rate will be appreciated sir!
Reviews: 3

Posted on 7/26/2012

Great company, great service, highly recommend!!!
Randy Peal and Jeramiah McQueen have been our two techs and they do an awesome job!! Never have call backs, just compliments!! Thanks you guys!
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Team Pest USA replied on 07-26-2012
Wonderful News - Seems like these two need some praise at our next OFFICE meeting! Referral pays you $100 in credit on your account. Call office for details - Terrence Spires Atlanta GA
Reviews: 1

Posted on 5/29/2012

Ineffecient, misleading, poor service
I hired team pest to remove a squirrel from my attic. They initially succeeded, though they failed to properly seal the hole by which the squirrel had entered my attic. Consequently, the squirrel re-entered my attic through the improperly sealed hole. When I notified Team Pest, they told me they would remove it, but I would have to pay again (their website says "We guarantee our work.” “If you find pests in your home after our treatment, we will take care of it at no extra charge.").

Ultimately, Team Pest agreed to fix the problem without an additional charge and admitted Team Pest failed to seal the hole properly. Still, when the Team Pest technician came out to fix the problem, he sealed the hole while the squirrel was in my attic, trapping the squirrel in my attic. For the past four days I have repeatedly called the account representative and the office to try to get someone to come out to free the trapped squirrel, but Team Pest is unresponsive. Meanwhile, one squirrel is furiously trying to escape my attic while another squirrel is outside the house trying to chew a hole through which the trapped squirrel can escape. I have yet to speak to anyone who seems concerned for the fact that my house is being damaged because of the numerous failures of Team Pest. Further, no one has shown any urgency to correct the mounting mistakes of Team Pest.
Overall



Quality


Service


Value



Was this review helpful?  Yes No
Link to This Review      Post on Facebook   Share on Twitter

Team Pest USA replied on 01-31-2013
UDATE - I am still awaiting you call to see how things are gonig and to earn that 5 star rating! Please call me to reconsider your review! My records show we showed up right away with your concern! I had an email form Tiffany to conrim the conversation we had with you to address this and we were out there right away!678-794-7117 Terrence Spires VP Operations
1 to 5 of 252

Put in your 2 cents. Write a review and tell everyone how you felt about this business or service professional.

Is this your business? Would you like to respond to a review? Reply now through your Business Center.



Other home services categories in Lawrenceville, GA
Kudzu Features
Advice
All Categories
Deals
Guides
Maps
Restaurant Finder
Virtual House

©2014 Cox Search, Inc. All rights reserved. Data provided in part by Localeze and Valpak.