2012, 2013, 2014
www.trendingreen.com/ Granite Transformations is recognized by U.S. Green Building Council, NSF International, and is GREENGUARD Indoor Air Quality Certified.
On 1/10/15 Christy Roe came for a visit. Yes, I said a visit like any long time friend would come to see you in your new home. She arrived a stranger and left a new BFF. In the beginning, she did not... lug in her cases of samples and colors. First, she listened very carefully about how we came to our new home and how long we planned to stay. Christy was genuinely interested in us as people and wanted the best for our long term investment. She very expertly responded to our questions about Granite Transformations and easily explained the great quality of the product. When all our questions were answered, she brought in the samples. A few delightful hours later after going through all the choices and changing our minds when we saw a better suited color, Christy left with our order and our friendship. Three weeks from now I'm sure I'll be writing about loving our beautiful counter tops. Christy is not only a superior sales person, she is a genuine people person. It is no wonder that Granite Transformations is a successful company with such a professional, knowledgeable staff. PS: How could any couple make such a decision without the consultation of their partner.VIEW MORE »VIEW LESS »
Working with Granite Transformations was very easy from initial contact to installation. They resurfaced my cabinets and installed new granite. They have an excellent selection, was done faster than... expected and looked beautiful when it was finished. Will definitely work with them in the future! No pressure and hassle free :)VIEW MORE »VIEW LESS »
I had great experience with Granite Transformations from the initial meeting with the sales person all the way to the installation. The installation team was very punctual on the day of the install and were extremely professional. The team kept me informed throughout the various stages of the installation and answered questions I had which was very helpful! I would recommend Granite Transformations to my friends and family.
On 1/10/15 Christy Roe came for a visit. Yes, I said a visit like any long time friend would come to see you in your new home. She arrived a stranger and left a new BFF. In the beginning, she did not lug in her cases of samples and colors. First, she listened very carefully about how we came to our new home and how long we planned to stay. Christy was genuinely interested in us as people and wanted the best for our long term investment. She very expertly responded to our questions about Granite Transformations and easily explained the great quality of the product. When all our questions were answered, she brought in the samples. A few delightful hours later after going through all the choices and changing our minds when we saw a better suited color, Christy left with our order and our friendship. Three weeks from now I'm sure I'll be writing about loving our beautiful counter tops. Christy is not only a superior sales person, she is a genuine people person. It is no wonder that Granite Transformations is a successful company with such a professional, knowledgeable staff. PS: How could any couple make such a decision without the consultation of their partner.
Working with Granite Transformations was very easy from initial contact to installation. They resurfaced my cabinets and installed new granite. They have an excellent selection, was done faster than expected and looked beautiful when it was finished. Will definitely work with them in the future! No pressure and hassle free :)
I'm a second time customer- GT did my kitchen about three years ago and they did an awesome job! I contacted Justin (a designer) again to completely redo our master bath this fall and I absolutely LOVE the design! Once again, everyone was very professional. The complete master bath remodel took a few weeks (as opposed to 2 days with the kitchen counters and backsplash) because I changed so much. I had to reconfigure the bathroom design which added to the time of the remodel I had new tile put on the floors, new cabinets, new Trend glass countertops, and a completely new shower with the same Trend glass material and a custom glass mosaic that Justin helped me design. The designer worked with me to pick out the new fixtures which was a huge help and even though there was a few issues (plumbin and the shower glass) the end product is absolutely amazing! Megan was also very helpfull resolving the issues that came up. Thanks everyone for making this such a postive experience- I would recommend you to anyone!
A disaster from the beginning and I wish I had followed my gut instincts to run! Instead, I talked with numerous employees and was told to give them a chance - I would LOVE my bathroom when I was done. I cannot possibly go into every issue I faced and how many issues that I just quietly accepted and swallowed hard on as I was made to feel that I had no choice. The project is getting closer to the "finished" project but it far from satisfactory. The products I agreed upon are fine but the ones they snuck in while I was not present are hideous. Cheap plastic like trim on a $15000 renovation! I am aghast. Yet to find a resolution, I have re-read the contract received legal advice and I will not settle for less than what I was promised. If they do not provide a bathroom that they AND I can be proud of for the $15,000 price, they are to blame. I will make it my mission to complain and write reviews on every site I can find.
they oversell. introduce themselves as designers. I'm left with a choppy, mismatched $17K masterbath. Beware.
Thanks for sharing your comments. On this project the customer wanted to update their shower because they were tired of their grout lines and wanted an updated look. Most of the bathroom had a nice travertine so the customer was not looking to redo the entire thing. They just wanted to focus on the shower and tub area. The designer they worked with has been with us over 8 years and has designed hundreds of kitchens and bathrooms. Since we were not redoing the entire bathroom he needed to come up with a color and design that worked with the existing travertine and granite countertops. At design consultations, we bring the colors out to the customer’s house so they can see in their own light how a color and pattern will complement what is currently in the bathroom. Given the existing colors and patterns and after looking at different color options with the customer, our designer recommended the color Vetro Moretti. This is a popular color in bathrooms as well as a versatile color. A sample was shown in the house, confirmed and signed off on. In addition to the sample shown in the home, this is the same color that the customer saw in a shower display at a home show and at the showroom when they visited. We installed what was selected and it really looks nice with the travertine floors and granite vanities but the existing paint does need to be changed. We stand behind our work and the thousands of installs we have completed. We have the highest quality products available for bathroom remodeling and our customers love the showers we install. We wish for this customer to have the same satisfaction.
They did a great job. Both kitchens look awesome. Everyone loves it. The team provided great service - really easy to work with. With this company, you get exceptional quality, remarkable service, and worthwhile value.
We had our master bathroom counter tops and master shower transformed. Absolutely amazing how in the matter of days, our master bathroom has been totally updated. The below pictures are amazing but do not give the actual project any justice. The install crew was nice, timely and professional.
I tried to get GT to come out and give an estimate. I was asked if I was married and answered yes, and was then told that both me and my wife would have to be there for the estimate. I find that very odd, I just want someone to come tell me what my options are and the price range I'm looking at. Me and my wife both work, but I'm able to work from home certain days during the week and wanted to get this taken care of then as our weekends are typically very full. I was told flatly that this was the company policy with no other explanation beyond that. Perhaps they want both people there so they can hard sell them, similar to a time share. I can't think of any other valid reason when the customer has requested otherwise. Very disappointed with this experience.
Thanks for your post and addressing the question of having both homeowners at the design consultation. When it comes to kitchen and bath design we ask both homeowners to be there to weigh in on the decisions. We do not just measure and give an estimate. We send out a designer to show you all your options. They bring samples of all of our colors so you can see what looks best in your kitchen or bathroom. The design you pick and selections you make is what allows us to price the job. We have a wide selection so it can be pretty overwhelming. We have been doing this a long time and we found that when we meet with one spouse they always wished the other one was there. Plus we bring out our photo gallery for you to see different jobs we have completed. Both homeowners always want to see that. We do not charge for our design consultations and unfortunately we cannot make two trips at no charge. So we ask both homeowners to be available at the first appointment. It is for the benefit of our customers. Finally we make our designers available during the week as late as 630pm and on Saturdays to accommodate our customer's work schedule.
I hope that explains things. Sorry you did not receive a better answer on the phone. I can understand your frustration. We would still love to come see you guys when you are available. If you have any questions please call the office and ask for Josh. 678-672-3911 I am the owner.
Second time customers of Granite Transformations. They have incredible customer service, customization and are just a fun company to work with.
We had GT come out and do a small slab to cover a wet bar. It was more than likely one of the smallest jobs they do. The sales rep did not treat it as such and was very helpful in picking out the color. They were able to complete the project quickly because it was a smaller job and it looks fantastic. We are looking forward to using them for a bigger job later on.
We now have a brand new, beautiful kitchen because of Granite Transformations! Josh and the team were great to work with, were very professional and finished our kitchen in just 4 days!! It was really a one-stop shop and that made it so easy. I highly recommend them for anybody looking to update their home!
Granite Transformations did an amazing job in our Master Bathroom. They took out a tub and installed a new shower, vanity and floor. I looked at serveral companies to do this project and GT was competitive on pricing and time. Once the process began, they communicated well and budgeted their time wisely. The workmanship was excellent and the process was well planned. We are very happy with the final result.
Notified company that we were not satisfied with the finished product. They did send someone out and they concurred that the product looked dull and would have an installer come out and buff or polish the counter top. When the installer showed up with a peice of sandpaper in his hand, I questioned what he was going to do and was told he was there to smooth some rough edges under the counter where it met our old counter top. He went on to say that you can't buff or polish the product. I told him that we were not satisfied and have someone get in touch with us. It's been weeks and no one has make contact with us. Potential buyers should consider real Granite for about the same price - we wish we would have.
John our goal is for you to be more than happy with your countertops so lets see what we can do to make that happen. The samples we bring to your home and what we display in the showroom are consistent with the slabs we installed in your home. You saw and chose the exact stone prior to installation. I am sorry you are not happy with how shiny the surface looks. Different colors are going to have a different shine and lighting will also affect the appearance. We would be happy to bring the sample back out and if there is any difference in the finish we change out your slab. Keep in mind the finish on our slabs are guaranteed for a lifetime. They do not have as high as sheen as some high polished finishes on certain granites and marbles. This is by design because the finish on a granite or marble countertop will fade over time and requires additional service to maintain that high sheen finish. Your Granite Transformation countertop finish will last the lifetime of the product and does not need additional sealers, specialty cleaners or polishes. We will be following up with you shortly. If you have any questions before than please give me a call at 678-672-3911 - Josh/Owner
Granite transformation fails to perform post warranty work. The warranty is worthless. Run Run Run! 12/12/13 UPDATE: We are in conversations with Chauncey Fisher (corporate representative), and Granite Transformations' corporate VP of Marketing to find resolution. 1/24/13 update Almost 2 months to the date and the service issue was finally addressed. Chris Johnson (regional rep) was proactive, but I still posit that this incident should not have escalated as it did. The product has good style, but post warranty channels are not clean.
This is the owner and I assure you that we honor all legitimate warranty requests. I have no reason not to because the manufacturer pays for warranty work. We are one of the few countertop and cabinet companies that even provide a warranty and in the rare occasion there is a warranty issue we take care of it. It is simply in the best interest of my location to make sure all GT customers in Atlanta and surrounding areas are happy and love our service. From this post I can't tell who you are but if you can email me at email@example.com or call me at 678-672-3911 I would be happy to take care of any issues you are having.
Granite Transformations made my kitchen renovation absolutely painless. I started with a builder basic kitchen when I moved into my home, and it never felt like "my kitchen" until Granite Transformations came in to replace the countertops. They had so many options, but their designer helped me select a Trend Glass option that would look best with my honey oak cabinets, and give the kitchen a more modern look. Installation day was a breeze! It took just 6 hours, and the crew couldn't have been nicer, neater, or more thorough. I'm blown away by how stunning the countertops look. I've seen nothing like this in my friends' homes, and I actually want to spend time in my kitchen now. Josh -- you and your team at Granite Transformations are fantastic!