Chimney Solutions, Inc.

Chimney Solutions, Inc. House Cleaning Services
1155 McFarland 400 Drive 
Alpharetta, GA 30004
Phone: (404) 796-8779
Toll Free: (877) 697-9337
Fax: (770) 753-3990
Email: Email this business
Website: www.chimneysolutions.com
Chimney Solutions, Inc. Chimney Solutions, Inc. : House Cleaning Services, Alpharetta, GA



Review
Reviews: 10

Posted on 9/7/2011

Not the best
Price for a sweep, $240. We caught a sale, but it was still close to $200. Tech arrived in a grungy sweatshirt, no company shirt visible. He cleaned the chimney, but left the dustbin under the fireplace full of dust. He did uncover a legitimate problem with the fireplace, but also pressured me to have about $1500 in other upgrades, although I repeatedly said no. Also, from what he shared in casual conversation, he revealed that he was not an honest person (which made me doubt what he was telling me.) We will not use them again, for which I am sorry, since their reviews online are so good.
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Chimney Solutions, Inc. replied on 09-09-2011
We are even more disappointed in your disappointment with in our staff. If you were to contact us regarding your concerns we would NO doubt go to every extent reasonable to ensure your satisfaction. Cleaning Ash dumps is NOT part of our standard cleaning & inspection service. Because they all are different sizes & shapes and can be filled to capacity it may take several hours to clean. This is typically something the homeowner would do routinely, much like removing ashes from the fireplace itself. However when a potential client calls & asks for the particular service we inform them that ash dumps are quoted on site during the cleaning. 90% of the time if they are NOT overflowing the Tech will just do it for free if they have time. We strongly recommend that if you have issues with our service to give us the opportunity to correct for you before posting a premature statement.


More Reviews
Reviews: 8

Posted on 2/20/2014

Would Recommend
Had Chimney Solutions do a recent inspection of our chimney and fireplace. They did a good and thorough job and did not try to pitch an up sale. Would recommend and will use again as needed.
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Reviews: 2

Posted on 1/14/2014

Knowledgeable and capable.
I've been impressed with the quality of personnel with Chimney Solutions. They are experienced and capable,
know what needs to be done, and finish the work with a thorough clean-up. Average pricing but the quality merits it.
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Reviews: 1

Posted on 12/28/2013

Thorough, Professional and Great Care
Excellent from start to finish. The gentleman who did the estimate was very thorough diagnosing the problem (leak in our rain pan). We also decided to get gas logs installed, which were just completed yesterday. Everything looks great.
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Reviews: 5

Posted on 12/12/2013

Highly Recommend
This company was recommended to us by a home repair contractor. Christian arrived promptly, wore shoe protectors, and introduced himself professionally. After a very thorough examination and testing of our old gas fireplace, no problems were found. Recommendations were made about possible resolutions for our future consideration should system not light. Our system is now working really well. Would recommend this company very highly.
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Reviews: 1

Posted on 12/10/2013

Great new gas logs
Our salesman was Chris (very friendly, no pressure) and our installer was Quinton (friendly, excellent work, no mess). Would definitely recommend Chimney Solutions for adding gas logs.
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