All Clear Attics LLC

Shallow Ford Village Kennesaw, GA 30144
Phone:	(678) 852-1268
Email:	Email this business
Website:	www.allclearattics.com

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JHinRoswell

Reviews: 1

Posted on 10/5/2011

No show.

I e-mailed them through their website because they had such pretty reviews here.

So, 2:30 appointment... he calls at 3 asking if it is okay if he shows up in ~ 1/2 an hour. It's now 6pm.

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All Clear Attics LLC replied on 10-06-2011
JHin, I am the owner of ACA and first off want to apologize for the miscommunication. I have spoken with the employee involved, and he mentioned being there a little early and seeing the home, but since he was early and received another call nearby of a squirrel we had trapped, he headed over to take care of that. Upon arriving at the home, the squirrel was indeed there and wounded but not trapped, and since he couldn't leave it in the attic, he caught it. The process took a couple of hours, and he headed to his 5:00pm appointment and was slightly late to that as well, but also called the homeowner. He mentioned he had called you on the way to the "trapping" and after I brought this to his attention, that he had "forgot" to call you back to inform you of the situation. He has been written up (this is the first complaint I've had on him) and assured if it happens again I will have to let him go. I know this doesn't help your situation too much, but if you're willing, I'd be glad to meet with you today or tomorrow (10/6 or 10/7 2011) at a time of your choice, and add an additional discount to the estimate I'll give you. And hopefully I can rectify this situation for you. If not, I do completely understand you not wanting to use ACA for this, and truly hope you find a company that can solve your wildlife issue. Hope to hear from you soon.

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Sherelle

Reviews: 1

Posted on 4/15/2013

Very responsive

I purchased a lifetime guarantee for the exclusion of rodents from All Clear Attics. My house is very old and required diligence to seal all the possible entry points for the rodents. Will has been my service technician and he has truly been professional. To date they have honored their "full exclusion lifetime guarantee".

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BigDaveB

Reviews: 2

Posted on 4/5/2013

Great Company, Professional and Affordable

The guys at All Clear Attics were very friendly, informative, and perhaps (sadly) most important of all, affordable. They got rid of our rodent friends (2 months ago) and informed us of a mold problem downstairs. We saved for that 2mo. and they fixed the water problem and got rid of the mold at almost half of another quote for the same services. Honestly expecting subpar service, we got better results than I would've expected paying more. Great Choice!

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Ayrton

Reviews: 5

Posted on 3/6/2013

Great at first...

Much like the other reviewer, Tony and crew were great to start with. Prompt, and quick to respond in the beginning, but eventually just stopped calling me back.

I was pleased with the quality of work, but the lack of follow up forced me to look elsewhere.

I was even willing to pay more for other work.

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All Clear Attics LLC replied on 03-06-2013
*** Please call if this is a valid review. *** Ayrton, we are in a very busy time of year due to the weather constantly changing and lots of cold. We try to get back to everyone as quick as possible. We also let two employees go in the past month, and it was due to sub par work. We've hired a quality control manager, to ensure follow ups are made, and I've found no one with such an issue. Please contact me if you're still having issues, and we'll see what we can do. You can dial ** All Clear or 678-852-1268. My email is tony@allclearattics.com

SMITHBL56

Reviews: 2

Posted on 2/26/2013

Reliable and Professional team

Tony and his team helped us eliminate a squirrel that had been running wild in our attic and basement. They were professional, dependable and always got back to me quickly when the squirrel was on the run. Even though it took several visits to get rid of the pesky critter they were diligent about their job and I am happy to report the critter has bit the dust. What impressed me most was that Tony answered his phone on a Saturday morning when another firm had told me they couldn't come out until mid week because Monday was a holiday (MLK Day) . . seriously. These guys are great, you won't be disappointed

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Truckin101

Reviews: 2

Posted on 2/11/2013

Outstanding Results

Being new to Kudzu, I don't know if I'm allowed to comment on other posts, so I won't however, we recently had a 3 year rodent issue that was not solved after almost $4,300 and 2 other companies. I gave these guys a shot, prior to my final alternatives (shoot the squirrels or sell the house), and we have had 150% positive results. I would recommend All Clear Attics to my mother.

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