Shallow Ford Village, Kennesaw, GA 30144 map »
All Clear Attics was never successful in stopping rats from coming in the house. They would come back when I called and set more traps but never followed up on their own as promised. I asked that... they either finish the job or refund my $1,200. They did neither. In short, poor service, poor results and a total waste of money.VIEW MORE »VIEW LESS »
Couldn't really ask for more out of a bad situation. The inspector was knowledgeable and explained everything very well (even for me!) regarding our critter issue. The crew guys were friendly and... courteous. The price was great (compared to others) and the results of a critter free home were realized promptly. A+ for All Clear!VIEW MORE »VIEW LESS »
I e-mailed them through their website because they had such pretty reviews here. So, 2:30 appointment... he calls at 3 asking if it is okay if he shows up in ~ 1/2 an hour. It's now 6pm.
JHin, I am the owner of ACA and first off want to apologize for the miscommunication. I have spoken with the employee involved, and he mentioned being there a little early and seeing the home, but since he was early and received another call nearby of a squirrel we had trapped, he headed over to take care of that. Upon arriving at the home, the squirrel was indeed there and wounded but not trapped, and since he couldn't leave it in the attic, he caught it. The process took a couple of hours, and he headed to his 5:00pm appointment and was slightly late to that as well, but also called the homeowner. He mentioned he had called you on the way to the "trapping" and after I brought this to his attention, that he had "forgot" to call you back to inform you of the situation. He has been written up (this is the first complaint I've had on him) and assured if it happens again I will have to let him go. I know this doesn't help your situation too much, but if you're willing, I'd be glad to meet with you today or tomorrow (10/6 or 10/7 2011) at a time of your choice, and add an additional discount to the estimate I'll give you. And hopefully I can rectify this situation for you. If not, I do completely understand you not wanting to use ACA for this, and truly hope you find a company that can solve your wildlife issue. Hope to hear from you soon.
All Clear Attics was never successful in stopping rats from coming in the house. They would come back when I called and set more traps but never followed up on their own as promised. I asked that they either finish the job or refund my $1,200. They did neither. In short, poor service, poor results and a total waste of money.
We have not heard anything regarding another issue since informing you of the need to remove sections of the deck to access entry points due to the way the deck was built to the house. This is the only entry we have not sealed and have even cleaned gutters and reattached a downspout free of charge. We apologize that the numerous attempts to resolve this issue were unsuccessful, but we've made many attempts to resolve this issue and cannot move forward unless the decking is cleared. Once again, we apologize for your experience and will be glad to seal behind the decking once we have access to the area.
Couldn't really ask for more out of a bad situation. The inspector was knowledgeable and explained everything very well (even for me!) regarding our critter issue. The crew guys were friendly and courteous. The price was great (compared to others) and the results of a critter free home were realized promptly. A+ for All Clear!
We've worked with the owner and a rep, Will Walker, and both were knowledgeable and professional. Quality work.
Tony and his group did a great job getting the bats in my belfrey (attic) evicted. Will came out last weekend and was very helpful and professional. They were running a little behind but called and let me know so I was happy with that. Things happen especially when dealing with critter control. I would use them again.
Tony was very thorough with his explanation of the services provided. The lifetime guarantee was very appealing. The service guys were professional and courteous. I'm confident our critters are gone and I know these guys will take care of the problem if they come back. The price was the lowest for comparable services so you can't beat that!
I purchased a lifetime guarantee for the exclusion of rodents from All Clear Attics. My house is very old and required diligence to seal all the possible entry points for the rodents. Will has been my service technician and he has truly been professional. To date they have honored their "full exclusion lifetime guarantee".
The guys at All Clear Attics were very friendly, informative, and perhaps (sadly) most important of all, affordable. They got rid of our rodent friends (2 months ago) and informed us of a mold problem downstairs. We saved for that 2mo. and they fixed the water problem and got rid of the mold at almost half of another quote for the same services. Honestly expecting subpar service, we got better results than I would've expected paying more. Great Choice!
Much like the other reviewer, Tony and crew were great to start with. Prompt, and quick to respond in the beginning, but eventually just stopped calling me back. I was pleased with the quality of work, but the lack of follow up forced me to look elsewhere. I was even willing to pay more for other work.
*** Please call if this is a valid review. *** Ayrton, we are in a very busy time of year due to the weather constantly changing and lots of cold. We try to get back to everyone as quick as possible. We also let two employees go in the past month, and it was due to sub par work. We've hired a quality control manager, to ensure follow ups are made, and I've found no one with such an issue. Please contact me if you're still having issues, and we'll see what we can do. You can dial ** All Clear or 678-852-1268. My email is firstname.lastname@example.org
Tony and his team helped us eliminate a squirrel that had been running wild in our attic and basement. They were professional, dependable and always got back to me quickly when the squirrel was on the run. Even though it took several visits to get rid of the pesky critter they were diligent about their job and I am happy to report the critter has bit the dust. What impressed me most was that Tony answered his phone on a Saturday morning when another firm had told me they couldn't come out until mid week because Monday was a holiday (MLK Day) . . seriously. These guys are great, you won't be disappointed
Being new to Kudzu, I don't know if I'm allowed to comment on other posts, so I won't however, we recently had a 3 year rodent issue that was not solved after almost $4,300 and 2 other companies. I gave these guys a shot, prior to my final alternatives (shoot the squirrels or sell the house), and we have had 150% positive results. I would recommend All Clear Attics to my mother.
We were very pleased with Tony and his initial work to remove flying squirrels in our attic; he did the necessary closing of outside exposures to prevent re-entree. A year later, we called Tony to resolve a rat problem. He responded relatively quickly, came out, closed additional opening and placed traps. We continued to have the rat problem, and called Tony repeatedly to no avail. Interestingly, Tony takes new business (we had a friend call), but doesn't care to service repeat problems. Too bad, we were even willing to pay more. Tony needs to revise his business model to spare his reputation. I think his expertise is squirrels, not rats.
Saildog, if you would contact me regarding the situation, I'd be more than happy to help resolve this issue. I'm not sure of the problem but I do know if it can be resolved, I can do it. Squirrels, Rats, Flying Squirrels etc... We had a week or so in early January where we were not receiving voice mails and I hope this wasn't part of the issue. Please feel free to contact me and we can resolve this for you. Thank You Tony M.
We had a squirrel issue in our attic last year and, after a horrible experience with another company, I found Tony from All Clear Attics. They occluded our attic with a lifetime guarantee at a very reasonable price. Well, some little critter chewed a hole somewhere and got into our attic again this fall. I called Tony and his guys were out here within a day and took care of the hole. Since then they have checked up twice and have removed two renegade squirrels, all at no additional cost. They even took the time to trace "a smell" through my vents to get the last one... no easy task! So, if you fall victim to critters moving in your attic this winter, I would highly recommend you call these guys! You will not regret your decision!
Tony and Damion demonstrated their professionalism and passion for their work at our home today. This was our first time being serviced by All Clear Attics. After they discovered bats in our attic, Damion explained their solution and got it done thoroughly, with a smile!! Thank you for doing great work!
As a member of the customer service work force, I notice that good service is hard to come by these days. This is NOT the case with this team. They're efficient, knowledgeable, professional. I wish I could say we had a squirrel problem. Ours was rats. They were very proactive in showing us where the problems were. They explained to us what we could do differently to prevent the problem, in addition to the protective lining they installed around our home. Their work is a life time promise. Telling some one that you have/had rats is embarrassing. BUT if I ever hear of any one who is having this problem, I can proudly recommend this company. In addition to their handy work, this company also installs insulation, in which we desperately needed to have done as well.
Tony and Victor are best in the business. They honest and really care about the customer. You deal with the owner (Tony) and they check on everything. You will not find a better company to handle your wildlife probems. Thank you again All Clear and I WILL be referring you to ANYONE I can find. Also, Victor does repairs and remodeling and his prices cann't be bet.