Business overview

Clean GREEN for LESS, Atlanta's First Choice! We clean with care using environmently friendly products made safe for kids and pets! Servicing the entire metro area. Same Day Service*Powerful Truck Mounted Units Licensed and Insured......... Pre-spray and Spot-clean Included. 30 Day Guarantee. www.GotCarpetsAtlanta.com 404-425-9707

Specialized Cleaning

  • Allergen & Dust Removal
  • Fire & Smoke Damage
  • Flood & Water Clean-Up
  • Mildew Removal
  • Pet Stain & Odor
  • Spot Removal
  • Vandalism Clean-up

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Cleaning Methods

  • Child & Pet Safe
  • Dehumidifiers
  • Dry Cleaning
  • Fast Drying
  • High Pressure Cleaning
  • Hot Water Cleaning
  • Hypo-allergenic
  • Low Moisture
  • No-Residue Cleaning
  • Non-Toxic
  • PH-Balanced
  • Protectants
  • Steam Cleaning
  • Truck Mounted System

Carpet & Rug Types

  • Car Carpet
  • Cotton Carpets
  • Drapery
  • Fine Fabrics
  • Oriental Rugs
  • Silk Rugs
  • Stain Resistant Carpet
  • Wool Carpet

Services

  • Carpet & Rug Protection
  • Commercial Cleaning
  • Emergency Service
  • Estimates
  • General Cleaning
  • Insurance Work And Billing
  • Leather Cleaning

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

Cleaning since 1999. Fully insured and licensed. IICRC Certified in carpet and upholstery cleaning.

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • 8:00pm
  • 6:00pm
  • SUN

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • Debit Card
  • Discover
  • Mastercard
  • Visa

Year Established

2008

Documents

[PDF] Green vs Cleaning Chemicals
[PDF] Do You Know The Benefits Of GREEN Cleaning
[PDF] FAQ's
[PDF] Common Misconceptions About Carpet Cleaning
[PDF] Recommendations About Carpet Cleaning

Green Credentials

Got Carpets uses Natural and Organic Products that are safe for not just your home but our planet as well.

Languages Spoken

  • English

Reviews

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Excellent job, 6/25/2015

Krystal was on time, very efficient and did a great job. Carpets were even better than I thought they could be when she was done. We will be calling her again.


Excellent cleaning service!, 6/24/2015

Great service. Efficient. Kind. Honest. Reliable. Wouldn't hesitate to recommend this company to friends and family!

Videos & Photos

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Video (5 videos)

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Photos (33 photos)

  • Atlanta's #1 Carpet Cleaner
  • Atlanta's A rated carpet cleaning company...Complete
  • Atlanta's A rated carpet cleaning company...Almost complete
  • Atlanta's A rated carpet cleaning company
  • After Atlanta's best green carpet cleaner
  • Before Atlanta's best green carpet cleaner
  • After Got Carpets extraction method
  • Before/During Got Carpets extraction
  • Powerful cleaning equipment works miracles
  • Deep steam cleaning
  • Very soiled carpets due to using resolve
  • Heavy pet stains, deep steam clean
  • Atlanta's Best Eco Friendly Steam Cleaner
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Atlanta's #1 Carpet Cleaner

Linked Review

mherring

Reviews: 2

BEST in town!!!

Krystal and her team were VERY thorough, efficient and professional. And my carpets have NEVER looked so good! Please choose Krystal and her LOCAL team when you want a great carpet cleaning job.

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More Reviews

PamChris

Reviews: 1

Excellent job

Krystal was on time, very efficient and did a great job. Carpets were even better than I thought they could be when she was done. We will be calling her again.

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lmmorison

Reviews: 1

Excellent cleaning service!

Great service. Efficient. Kind. Honest. Reliable. Wouldn't hesitate to recommend this company to friends and family!

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LeslieJoy02

Reviews: 1

Absolutely the best!

Once I found Got Carpets years ago, I have been using them ever since. Krystle is very professional and does a wonderful job. With our 2 dogs, the carpet gets very dirty. After Krystle is finished, the carpets are clean and the whole house smells fresh. I highly recommend Got Carpets.

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leanthony1

Reviews: 1

GOT CARPET - MOST PROFESSIONAL SERVICE

Ms. Krystle arrived at my house on time...Yes!!! And she was very pleasant and professional. I had to go to work so, I so appreciated the timeliness and the work she did was Excellent. Carpet clean and house smelling fresh. Thank you Got Carpet for a service well done!

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Krista15468

Reviews: 1

AWFUL

If I could give no stars, I would... I received a coupon as a gift, set up the appointment no problem, and then once they got out to my apartment was told they don't do apartments.... I never saw any proof of this via the coupon that I had printed or the technician could not show proof as well. The tech, which I found out is the owner, continued on setting up without saying anything about being charged additional for cleaning the carpets... I'm too nice easy going so I just paid it. BIG MISTAKE! When I tried to get this all sorted out the following business day, they were EXTREMELY defensive and demeaning to me from what I have seen they constantly are doing this to people.

Got Carpets?LLC replied on 06-17-2015

In this situation company policy was being followed, at no point were we being duplicitous. The customer paid for what she received which was 3 rooms and a hall for $99 paid to Got Carpets upon completion. Upon arrival she mentioned that she had an Angie's List deal that she had purchased for $75 towards $125 in cleaning. At that point she was informed that all deals offered through 3rd party companies excluded apartments condos and high rises which is also stated on the deals and should be read before making purchases. She was also informed that Angie's List would issue her a refund because that is who she submitted payment to. She was given a price of $135 to perform the work that needed to be completed and agreed. Upon completion of the cleaning $135 was collected at which point I realized we had a coupon with better savings we could offer so the $135 was refunded and she was charged $99. This was done in attempt to show the customer that we value their business and not just their money. We also contacted Angie's List to check for any deal purchases of this type in the young ladies name as well as the name she says it was gifted under. I was informed my the store front manager that no purchases under the names had been made. In our efforts to be diligent we thoroughly looked through all deal accounts in search for the young lady as well as her friend to confirm the purchase of any deal. We have no trace of any purchase from either of them and feel confident that their anger is stemming from their failed attempt to defraud us. This resulted in the young couple paying for the excellent service they actually received at a fair discounted price.

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jerrel

Reviews: 1

Best in Georgia and other states

I have used carpet cleaning services for the past 40 years in various states. Got Carpets is the best that I have ever used. The service is outstanding!!!

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Bondservant_of_Christ

Reviews: 1

"What a blessing"

Krystle was great! She was on time and very professional. We walked through the house discussing the plan of action and she delivered as promised. Other than her amazing work, I truly appreciated her patience with my wife and I during the whole process. I recommend "Got Carpets?" To all who got carpets. - Bondservant_of_Christ

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wwatkins

Reviews: 2

Excellent Service and a Great Value as well.

We had several rooms cleaned very well at a reasonable price. There was no $15 surcharge like Ze....

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Catsandcards

Reviews: 1

the best

we have used got carpets a few times now....their work is outstanding and affordable. krystal will work with you in every way she can to make sure you are a satisfied customer. i highly recommend GOT CARPETS.

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May91962

Reviews: 1

Thorough carpet cleaning at a fair price!

We had a huge space - 5 bedrooms, closets and stairs. Crystal arrived on time and addressed the concerns we had for pet issues. Very professional and thorough!

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Nzingha

Reviews: 1

Clean Carpets - Great Customer Service!

I am a repeat customer. The technician arrived on time and walked through the house with me. We both agreed that one particular room in our house needed extra carpet care/ I agreed to the additional fee and was amazed by the results. I wish I had a before and after photo. I will use Got Carpets? in the future as they provide outstanding cleaning service. Affordable, professional, and quality cleaning supplies and equipment.

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mazzeecar

Reviews: 1

AWESOME & THOROUGH!!!

Krystal & Walter are cleaning my carpets, right now! The carpet was the filthiest its ever been & I was truly embarrassed when the walked in. We have throw rugs on the floor & you could see the outlines where the dirt was.....no more. Call them! They'll do you right! Very professional. Very thorough!! Very good!

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suzu45

Reviews: 1

Saved our area rug!

We rented a Rug Doctor that apparently needed cleaning itself. It spread dirt all over our area rug & we couldn't get it out. Called these folks, got an appointment for the next day & their service was really fast with fantastic customer service. Our rug pretty much looks brand new now, which is impressive since it's in a high traffic area & we have 2 big dogs! Highly recommend these guys!

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Mirele

Reviews: 2

Awesome!

Great service, I just called them and they had a availability for next day! Krystle and Walter came and did a wonderful job! I will definitely recommend them to my friends and neighbors!

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jen233201

Reviews: 1

EXceeded my expectations

When I called to schd my appointment with GOTCARPETS a professional women answered my call. I was surprise to talk to the owner, she was very knowledgeable, professional and had a open availability to meet my hectic schedule. I booked for a 4pm apt time, to my surprise a two man crew showed up one being the owner. They were very punctual arriving 10 min before schedule to speak with me and go over my expectations. The staff was very friendly and moved all of the necessary furniture to complete their job. I was blown away by the profiency and perfection the owner herself took when cleaning my carpet. They were sure to answer all my questions and concerns prior to departing and thanked me and told me they appreciated my business which said a lot especially when I could have chose anyone else. If your looking for a carpet cleaning provider look no further GOT CARPETS exceeded all my expectations

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Atlanta's #1 Carpet Cleaner