Business overview

Frontpoint does home security differently. By offering complete protection coupled with truly genuine and helpful service, Frontpoint gives customers everything they need and nothing they don?t. All Frontpoint customers get a personalized security solution designed to not only make them feel safe, but feel good, as well.

Every Frontpoint system comes with 100% wireless equipment and 100% cellular monitoring, for no extra charge. Cellular monitoring means a more reliable connection.. between the home and monitoring center, and wireless means no lines for burglars to cut. Frontpoint also works with you to ensure that every system is customized to fit every customer?s unique home and lifestyle needs. Frontpoint systems are also refreshingly simple, allowing for customers to set up, move or expand systems on their own, at any time.

In addition to intrusion, all Frontpoint monitoring plans include protection against fire, flood, freeze, carbon monoxide and medical emergencies. Also, advanced technology such as remote online access, free mobile apps keep customers in touch and in control at all times, no matter where they are. When consumers compare Frontpoint to the competition, it?s easy to see just what makes them stand out.



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Events

  • Break-ins/Home Invasions
  • Fire
  • Medical Emergencies
  • Other Police Emergencies

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Features & Systems

  • 24-Hour Monitoring
  • Burglar Alarms
  • Home Security Systems
  • Motion Sensors
  • Perimeter Sensors
  • Video/Audio Surveillance

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

BBB Accreditation. TRUSTe Certified. Top Ten REVIEWS Gold Award 2013.

Hours of Operation

  • MON
  • 8:00am
  • 11:00pm
  • TUE
  • 8:00am
  • 11:00pm
  • WED
  • 8:00am
  • 11:00pm
  • THU
  • 8:00am
  • 11:00pm
  • FRI
  • 8:00am
  • 11:00pm
  • SAT
  • 10:00am
  • 6:00pm
  • SUN
  • 10:00am
  • 6:00pm

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Debit Card
  • Discover
  • Mastercard
  • Visa

Year Established

2007

Languages Spoken

  • English

Reviews

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Awesome Home Security System, 8/27/2015

I could not be happier with our Frontpoint system. It was easy to install, easy to order new accessories, and the custome service is outstanding. I love all the techy advantages the system offers... from turning on the lights before I get home to being notified that the system was not turned on when I left the house. I feel so so much more safe at home now and I feel that my home is much safer when I am away. Knowing that if there is an emergency the appropriate people will be notified. If you are looking for a security system for your home, look no further. Everything about this company and the system is awesome! 24/7 surveilance is GREAT!

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rude and insulting, 4/13/2015

Fontpoint advertises on their web site no pressure sale and they would only be calling for your requirements. This was not the case of my call; it was extreme high-pressure sales. I stated up front... my need and requirements as a handicapped person and everything I said was ignored to the point of being rude and insulting. For this reason no matter how many star they get I cannot in all good conscience do business with this company.

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Videos & Photos

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Photos (6 photos)



Linked Review

misstoscana21

Reviews: 1

Great customer service and easy product to use!

The customer service at Frontpoint has been great to deal with and installing their system was a cinch. Plus, it's easy to manage online and you can't pretty much manage it from anywhere. I have instances where my alarm has gone off when I'm not home and their process of reaching out to the customer and then dispatching the police is very efficient.

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More Reviews

BellStars

Reviews: 1

Awesome Home Security System

I could not be happier with our Frontpoint system. It was easy to install, easy to order new accessories, and the custome service is outstanding. I love all the techy advantages the system offers from turning on the lights before I get home to being notified that the system was not turned on when I left the house. I feel so so much more safe at home now and I feel that my home is much safer when I am away. Knowing that if there is an emergency the appropriate people will be notified. If you are looking for a security system for your home, look no further. Everything about this company and the system is awesome! 24/7 surveilance is GREAT!

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jdrewf

Reviews: 1

rude and insulting

Fontpoint advertises on their web site no pressure sale and they would only be calling for your requirements. This was not the case of my call; it was extreme high-pressure sales. I stated up front my need and requirements as a handicapped person and everything I said was ignored to the point of being rude and insulting. For this reason no matter how many star they get I cannot in all good conscience do business with this company.

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anything12

Reviews: 1

Great Customer Service

If I ever have any issues with my security system (I usually don't) I enjoy calling Frontpoint because their customer service is awesome and always come up with a quick solution to my problem. I would highly recommend Frontpoint to all of my friends and family.

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suzytremp007

Reviews: 2

good job!

They are amazing! So i got my system about one year ago and it took about 25 minutes to set up. Granted i was super indecisive about where i wanted everything. When i called to set up, the person i talked to was just adorable and beyond helpful! She was very careful and took her time explaining everything to me including the duress code. They even have a code so that if someone follows you into your home, you can "disarm" the system and it really sends out a silent panic signal to the police! How cool! They have a lot of cool features but most of all, I love knowing my dog and home is safe when im not there. They seem to have every base covered and i feel like i can sleep at night.

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kk4203823

Reviews: 1

LOVE Frontpoint!

We used to have ADT and are SO much happier with Frontpoint in every way. Excellent customer service, great product and very reasonably priced.

Frontpoint replied on 10-01-2013

Thanks for your awesome feedback! Itís great to hear that you have been so happy since your switch to FrontPoint. If there's anything we can do for you please let us know and welcome to the FrontPoint family!

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LDGOOD

Reviews: 1

Can't Beat the Best

Front Point was the first alarm system that let me install, and set up in my own home& Can take it with me.The Best system around with NO Problems.

Frontpoint replied on 10-01-2013

Thank you so much for letting us know that your new alarm system is working so well for you! Donít hesitate to reach out if you have any questions and welcome to the FrontPoint family!

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tetvet678

Reviews: 1

Rated The Best and IS the Best

I have their system with Motion Sensors and Window / Door sensors as well as the Remote FortezZ Siren and Strobe. I also have the Garage Door Tilt Sensor. I LOVE the wireless aspect, no wires, cellular, ease of installation and set-up. I also simply love the Customer Support and Technical expertise of the technicians. The equipment is 'Grade-A' and the service is the best there is, bar none.

Frontpoint replied on 10-01-2013

Thanks for sharing your experience with us! We are thrilled to hear that you have created the perfect customized alarm system for your home and that you think so highly of us. Please feel free to let us know if you have any questions. We are honored to have you as such a great part of the FrontPoint family!

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x321mike

Reviews: 1

Great Security System!

Frontpoint's security system is great because you can personalize it to your house and make it yours. They work with you when things aren't working and it is great because everything is wireless (the system is hooked up to the central station by cell communication and all the sensors are wireless and battery operated. The only sensor I am not fond of is the garage door sensor. I think I would have preferred to just use a door/window sensor. It keeps calling off and triggering false alarms

Frontpoint replied on 09-17-2013

Thank you for your feedback! We think itís awesome that you love our 100% wireless alarm system and that you were able to customize everything to perfectly fit your home. Also, we're going to have one of our Support Specialists reach out to you to get your garage door sensor up and running to 100%. Thanks for being a great part of the FrontPoint family and let us know if you need anything else!

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Delawareans

Reviews: 1

Impressive

I researched the companies on line, called each to see what they had to offer after explaining my living environment/floor plan, and compared costs associated with procuring and installing a home system. I built a spreadsheet so that I could compare apples to apples to determine which system was the best for our needs. By far, FrontPoint Security stood out. The only dilemma we had was the installation part but after watching a video on-line and the promise that they were a phone call away to help if needed, we decided to buy from FrontPoint Security. Within an hour of receiving the shipment on the promised date it was installed and put on line after calling FrontPoint Security to ensure all had been installed correctly. The system is easy to operate. We are very pleased with our total encounter with FrontPoint Security!

Frontpoint replied on 09-16-2013

Thanks so much for your feedback! We love to hear that you educated yourself about all aspects of what you needed in a home security system before you decided that FrontPoint was the best for you. And weíre glad to hear that setup went well. Remember that if you need anything else we are still just a phone call away. Thanks again and welcome to the FrontPoint family!

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highlander99

Reviews: 1

Great Customer Service & Company

Had the service now for a year & very satisfied. Really easy to setup, customer service is very helpful. Their website is pretty informative as well. Love the interactive monitoring & easy use of the iphone app to arm/disarm & also turn lites off & on. Price is pretty reasonable compared to ADT & Comcast. Very easy to add on other equipment as needed.

Frontpoint replied on 09-05-2013

Thanks for sharing your experience! Itís great to hear that you are happy with your new alarm system. Our Support Specialists are always willing to help and itís awesome that you love the Alarm.com smartphone app. Donít hesitate to reach out to us if you need anything else and thanks for being a part of the FrontPoint family!

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Laurie23112

Reviews: 1

Great Technology!

We love being able to control our system from our smartphones. The system has been flawless so far!

Frontpoint replied on 09-05-2013

Thanks for the great feedback! Isnít the Alarm.com smartphone app awesome? Having complete control of your home in the palm of your hand really brings you into the 21st century. Please let us know if you need anything and welcome to the FrontPoint family!

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mavsramsrule

Reviews: 1

Best System!!

Great system!! Easy to use and feel very protected!! Would definitely recommend to anyone looking for a quality home security system!!

Frontpoint replied on 09-04-2013

Thanks for your great recommendation! Weíre glad to hear that you enjoy our easy and safe alarm system. Donít hesitate to let us know if you need anything in the future.

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vohongchaut

Reviews: 1

Frontpoint security is awesome!

Frontpoint is really amazing. I currently only have the motion sensors and door sensors and it works fantastic. They are very fast and respondent. I got a call one day from frontpoint and they said my motions went off but no doors or windows were open or broken. i decided not to have the polic come because my motion probably fell. I looked at my frontpoint alarm app and saw the alarm went off and they called me less than 1 minute later. it was really assuring. they also did a follow up call as well. Awesome alarm system

Frontpoint replied on 09-04-2013

Thanks for sharing your great experience. Itís great that FrontPoint can be customized and we are always looking to help monitor your system. Thanks for being a part of the FrontPoint family and let us know if you ever have any questions.

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protected

Reviews: 1

Frontpoint Security

We had not been looking for a security system until our neighbor's home was broken into. We checked out Frontpoint Security and liked what we saw. My neighbor installed it and so we got to see it in action before making our decision. We are very happy with the system, covers all our needs. Have recommended it to friends and family.

Frontpoint replied on 08-28-2013

Thank you for the recommendation, and don't forget about our referral program if you aren't using it already (our Customer Support Team can give you the details). Don't hesitate to let us know if you have any questions, and welcome to the FrontPoint Family!

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Vaetix

Reviews: 1

Top-Tier Service at a GREAT Price!

I was skeptical of going with an alarm company I randomly found on Angie's List top-rated providers, instead of one of the "big boys" I've always heard of. But I'm SO GLAD I did. FrontPoint's technology, products, and service are absolutely top-notch - all at a price you can't beat!

Frontpoint replied on 08-28-2013

It's great you did your research before choosing FrontPoint, as it's something we certainly recommend to everyone before choosing an alarm company to protect your home. Thank you for sharing your experience, and we are happy to have you as a member of the FrontPoint Family!

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