Lanny Adams Appliance Service

When a service call was placed to Lanny Adams, the call was answered by Wanda. She was courteous, informative, and made communication easy. Enter Avery - the service rep, a true gentleman and one of the most customer conscious service reps that I have ever encountered. He did everything he could to give our 40 yr. old Coldspot Freezer new life again, but some things simply aren’t possible. Avery described in detail why this freezer was unfixable. At our request, he gave very sound suggestions as to what to look for when purchasing a new freezer. Though a new unit had to be purchased, this was a very pleasant experience, and we would recommend this company to anyone who is facing a major appliance repair. Last week my wife called to give you some positive feedback. She spoke with Candace who was also was very pleasant. Other businesses could learn much about customer service from Lanny Adams.

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I had a broken washing machine. The tech (I *think* his name was Jimmy) walked in door, saw the unit and from 10 feet away identified the problem (apparently when you let your lid on your top-load washing machine slam it can break a switch). 20 minutes later he was done. Only $154. Not bad at all. Will DEFINITELY use again.

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Lanny Adams was great -- repaired both our fridge and dishwasher. They were knowledgable and fast. Would definitely use again.

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If I could give more than five stars I would. Wonderful service on time great value and super helpful. Replaced garbage disposal and service call for fridge. I highly recommend ! A+

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A few weeks ago my Whirlpool refrigerator started making a LOUD noise. After praying and reading the reviews about Lanny Adams Appliance Service, I called yesterday and the nicest man made an appointment for me. Avery came today. I could not have asked for a better technician or better service. Avery is WONDERFUL! He is thorough, helpful, kind, SMART!!! He knew exactly what was wrong with my refrigerator when he heard the noise. He fixed it in no time, it seemed. My refrigerator is purring. It sounds better than it did brand new! I'm going to be calling Lanny Adams again and making a special request for Avery the next time I need any applicance repaired. Thank you, Lanny Adams and a very BIG thank you to Avery! God bless you!!!!

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