Chimney Cricket Chimney Sweep

(412) 279-9288 www.chimneycricketpgh.com

2200 Crafton BoulevardPittsburgh, PA 15205 map it »

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Business overview

* Chimney Inspections & Sweeping

* Chimney&Firebox Pointing

* Furnace&Hot water tank flues cleaned & inspected

* Waterproofing

* Rebuild Crowns

* Chimney Caps

* Chimney Dampers

* Water Leak & Condensation Resolution & Repair

* Smoking & Draft Problems

* Animal Removal

Services

  • Brick Repointing
  • Emergency Services
  • Repair & Replacement

Surfaces & Structures

  • Chimneys
  • Fireplaces

Materials

  • Brick & Clay
  • Concrete
  • General Masonry

Hours of Operation

  • MON
  • 9:00am
  • 6:00pm
  • TUE
  • 9:00am
  • 6:00pm
  • WED
  • 9:00am
  • 6:00pm
  • THU
  • 9:00am
  • 6:00pm
  • FRI
  • 9:00am
  • 6:00pm
  • SAT
  • 8:00am
  • 4:00pm
  • SUN
  • 8:00am
  • 4:00pm

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • Cash Only
  • Personal Checks

Year Established

1982

Languages Spoken

  • English

Reviews

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Simply the BEST Chimney Sweep in Pittsburgh!, 2/24/2012

After having my chimney cleaned in my previous home by another company (to remain nameless!), I was THOROUGHLY impressed by the Chimney Cricket. After calling on a Thursday, they were out THE NEXT... DAY to make sure the chimney could be cleaned before having new gas logs installed the following week. The owner walked me through all of the services sharing the chimney as a vent (furnace, water heater, etc) and pointed out a couple of areas to budget for sometime down the road. But he was EXTREMELY knowledgeable and not pushy in the least. I will be using the Chimney Cricket for years to come!

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Chimney Cricket... meh...., 2/14/2012

We'd just purchased a house and needed a chimney sweep to clean our chimney. We had the chimney inspected along with our home inspection, but needed to have it cleaned before we used it - this was... our first house and our first fireplace, so we were pretty excited about it!\r\rAfter a good bit of price shopping and review reading, we chose to use Chimney Cricket to have our fireplace cleaned. The scheduling process was easy and their availability was pretty open. They were able to make an appointment within a week during a very peak season.\r\rWe made an appointment for early on a Sunday morning. Unfortunately, this is where our experience kind of falls apart. Of the 2 gentlemen that came in, one did not speak to us at all (even after a ""good morning"" with eye contact as he walked into the house), and the other spoke such broken English that we could barely understand what he was telling us.\r\rI've read that chimney sweeps are notorious for upselling people on repairs and improvements to their fireplaces, so I was very leery of the broken-English speaking gentleman told me that I have to buy some kind of flap for the inside of my fireplace and that there was a hole (??) somewhere that was catching water and debris..... I think. Again, very hard to understand.\r\rHe left us with a clean fireplace and the understanding that we were in a good not great position. Given the hole and flap info, when we asked him if it was safe for us to USE the fireplace he gave us the very specific advice of ""yes... small fire ok... small fire.""\r\rOn his way out when we were settling the bill, he gave us a total that was $10 more than what we were quoted on the phone and we had to correct him.\r\rAll in all it was a less than mediocre experience. We've been keeping to our ""small fire"" advice not wanting to spend another almost $200 on another cleaning/inspection, but I think that it's safe to say that we will not be calling them to come back next year.

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Linked Review

hillysuze

Reviews: 2

Not impressed.

We called and ordered a fireplace inspection. They showed up on time however, it went down hill from there. They told my husband the chimney is dirty and went to their truck to get their broom and ShopVac. My husband tells them "no, you are not cleaning it today, the appointment was for the inspection only" and they insist they should and tells us it will be $375 including a $189 chimeny cap which I priced earlier in the year and know they are trying to rip us off. My husband paid for what we ordered and told them to leave. We tried this company because of the great reviews but I would not recommend.

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More Reviews

by kshaneman at Citysearch

Simply the BEST Chimney Sweep in Pittsburgh!

After having my chimney cleaned in my previous home by another company (to remain nameless!), I was THOROUGHLY impressed by the Chimney Cricket. After calling on a Thursday, they were out THE NEXT DAY to make sure the chimney could be cleaned before having new gas logs installed the following week. The owner walked me through all of the services sharing the chimney as a vent (furnace, water heater, etc) and pointed out a couple of areas to budget for sometime down the road. But he was EXTREMELY knowledgeable and not pushy in the least. I will be using the Chimney Cricket for years to come!

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by ADM521 at Citysearch

Chimney Cricket... meh....

We'd just purchased a house and needed a chimney sweep to clean our chimney. We had the chimney inspected along with our home inspection, but needed to have it cleaned before we used it - this was our first house and our first fireplace, so we were pretty excited about it!\r\rAfter a good bit of price shopping and review reading, we chose to use Chimney Cricket to have our fireplace cleaned. The scheduling process was easy and their availability was pretty open. They were able to make an appointment within a week during a very peak season.\r\rWe made an appointment for early on a Sunday morning. Unfortunately, this is where our experience kind of falls apart. Of the 2 gentlemen that came in, one did not speak to us at all (even after a ""good morning"" with eye contact as he walked into the house), and the other spoke such broken English that we could barely understand what he was telling us.\r\rI've read that chimney sweeps are notorious for upselling people on repairs and improvements to their fireplaces, so I was very leery of the broken-English speaking gentleman told me that I have to buy some kind of flap for the inside of my fireplace and that there was a hole (??) somewhere that was catching water and debris..... I think. Again, very hard to understand.\r\rHe left us with a clean fireplace and the understanding that we were in a good not great position. Given the hole and flap info, when we asked him if it was safe for us to USE the fireplace he gave us the very specific advice of ""yes... small fire ok... small fire.""\r\rOn his way out when we were settling the bill, he gave us a total that was $10 more than what we were quoted on the phone and we had to correct him.\r\rAll in all it was a less than mediocre experience. We've been keeping to our ""small fire"" advice not wanting to spend another almost $200 on another cleaning/inspection, but I think that it's safe to say that we will not be calling them to come back next year.

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by ram1946 at Citysearch

The real thing!

Great experience. Suggested ventless gas fireplace as a much less expensive alternative to completely refurbishing the interior of our chimney. Arrived when they said he was going to arrive, did the work as they said, protected our personal property from dust and dirt and clean up spotlessly. A true craftsmen who takes pride in a job well done. We wouldn't hesitate in having Chimney Cricke back or referring them to our friends or neighbors. It is worth waiting that one extra day to hear what Chimney Cricket has to say before deciding on which company to do your work.

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by

best bang for your buck

I recently needed work done to my chimney for the new year. I contacted numerous chimney cleaners to see who had the most to offer for the best price. Chimeny Cricket not only had the best price by far, they were on site only hours after I called. They did a great job cleaning and inspecting my chimney, the owner also helped me install my new fireplace doors at no extra cost. Top notch service for the best price in the Burg, a must for all fireplace owners.

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by Brandon1980 at Citysearch

Chimney Cricket Chimney Sweeps

Chimney Cricket

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by snkrz at Citysearch

Certified? By Whom?

Checked CSIA Certified Chimney Sweeps website and they are not listed. Who are they Certified by?They installed wrong sized top-mounted damper restricting fireplace flue by 1/3. Fireplace had gas logs...not a healthy scenario. Claims wood under fireplace hearth with no masonry between is acceptable???? Be careful!!!

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by mhkcity at Citysearch

Chimney Cricket Pittsburgh Rocks

I called Chimney Cricket on a Wednesday in March 2010 to see if they could clean my chimney Friday of that week. This was extremely short notice but the weather forecast was for a nice weekend and my plan was to reline the chimney and install a fireplace insert.. I was advised to have the chimney cleaned prior to relining. The owner of Chimney Cricket agreed to fit me into his busy schedule. The owner and his assistant arrived and spread large sheets on my living room carpet and then brought in their equipment. Much to my surprise they never needed to go up on the roof. The entire job was done from inside the fireplace where they run brushes up the full length of the chimney. A powerful vacuum keeps any dirt or dust from entering the living area. The job was very fast, efficient and the workers left no mess whatsoever. I would highly recommend Chimney Cricket if you need your chimney cleaned.

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George1190

Reviews: 1

Super Service

These guys are great !! Very reliable and professional, I Would recommend them to everyone!! They are one of the best companies out there.

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by George1190 at Citysearch

Super Service

These guys are very nice and professional. I have used these guys for 6 years now to clean my chimney and they are super. They do quality work at a fair price!

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by Erica Golaski at Citysearch

AMAZING COMPANY !!!! RECOMMEND THEM TO EVERYONE

We had many other company's out here to figure out a water leaking problem. Everyone always tried to do something but it never worked. After Chimney cricket came out and noticed we needed to repair the flashing a put a large chimney cover on, we decided to let them do the work, and after they have completed the work we never had water in our house again!! I was very happy with there price and how they handle all of there work with care. I would recommend Chimney Cricket to everyone!!

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by SweetP2010 at Citysearch

DO NOT USE

Sent email to have chimney cleaned..responded right away.\rThey were 40 min early, did not introduce themselves, shoved the bill at me without advising how inspection went.\rTried to call about it, but person that answered treated the call like a joke. \rSent email to complain, but no return response .....\rNote they were quick to respond when I had money to spend.

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by Cindy0 at Citysearch

Friendly and Professional

This was a great experience. Chimney Cricket was quick in responding to my quote request, they were on time and they completed the job in the time specified. They were friendly and professional and my husband and I would highly recommend them to any of our friends.

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by Ashley K at Citysearch

Great company Very reliable

Very professional company, they care about the work they do. There prices are fair and they do not rip people off. They are very clean when they come to your house and they do not make a mess!

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