Braxton Automotive Group Inc General Auto Repair & Service

Braxton Automotive Group Inc

(770) 852-5352 braxtonautogroup.com »

1604 Howell Mill Road NorthwestAtlanta, GA 30318   map »

Business overview

Braxton Automotive has been serving Atlanta's Volvo and BMW owners since 1998. We have quickly grown to be one of the premiere Volvo and BMW independent service facilities in the Atlanta metro area.

It is headed up by Steven Braxton, a certified ASE and state of Georgia Advanced Emissions technician, with 25 years of automotive experience, including extensive Volvo and BMW factory training.

In addition to experience, Braxton Automotive has a modern, well-equipped shop with the.. latest tools, diagnostic equipment, and factory technical information systems.

Braxton Automotive is an ASE Blue Seal of Excellence Recognized Business. This means that we are committed to providing you with qualified Technicians to service your vehicle.

Call today and ask about our standing first-time customer offer. Our team looks forward to servicing your Volvo or BMW.

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Make

  • Acura
  • Audi
  • BMW
  • Honda
  • Infiniti
  • Land Rover
  • Lexus
  • Mini Cooper
  • Nissan
  • Toyota
  • Volkswagen
  • Volvo

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Brands

  • Acura
  • Audi
  • BMW
  • Bosch
  • Bridgestone
  • Castrol
  • Dunlop
  • Firestone
  • Goodyear
  • Honda
  • Interstate
  • Michelin
  • Nissan
  • Toyota
  • Uniroyal
  • Volkswagen
  • Volvo
  • Yokohama

Systems Serviced

  • ABS (Anti-Lock Brakes)
  • Air Conditioning & Heating
  • Brakes
  • Catalytic Converters
  • Computer System (OBD2)
  • Cooling System
  • Drivetrain
  • Electrical
  • Emissions
  • Engines
  • Fuel System
  • Hydraulics
  • Ignition System
  • Mufflers & Exhaust
  • Steering
  • Supplemental Restraint System
  • Suspension
  • Transmissions

Services

  • Balancing
  • Diagnostic Analysis
  • Drop-Off Service
  • General Auto Repair
  • Inspections
  • Major Repairs
  • Minor Repairs
  • Oil & Lube
  • Radiator Flush & Fill
  • Same-Day Service
  • Shuttle Service
  • Towing
  • Tune-Ups
  • Wheel Alignment
  • While You Wait Service

Credentials

ASE Blue Seal of Excellence Recognized Business Bosch Authorized Service Center
Accredited member of the Better Business Bureau Member of Bimmers Tech Group
Member of Mini Tech Group
Member of the Automotive Service Association (ASA)
We Also employee ASE and factory trained technicians.

Hours of Operation

  • MON
  • 8:00am
  • 6:00pm
  • TUE
  • 8:00am
  • 6:00pm
  • WED
  • 8:00am
  • 6:00pm
  • THU
  • 8:00am
  • 6:00pm
  • FRI
  • 8:00am
  • 6:00pm
  • SAT
  • SUN

* By Appointment Only

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1998

Documents

[JPG] Attachment1

Languages Spoken

  • English

Reviews

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Professional Staff And Great Service! 01/07/15, 2/09/2015

I took my Land Rover LR3 to have my thermostat replaced I drop off my vehicle at 8:30 in the morning they provided transportation to my job. The staff who is always pleasant kept me inform and... updated through out the day. By the end of my work day my vehicle was ready to go and running better than ever.

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Great Value in BMW Service, 1/13/2015

I had my 645 for an oil leak just before Xmas. Needed the car for a road trip after the holiday. Jason and team work late to finish the repair, and let me come by for a free inspection before the... road trip. No dealer would provide that kind of service.

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Videos & Photos

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Video (2 videos)

  • 2

  • 2

Photos (10 photos)

  • Welcome to Braxton Automotive
  • We're all dressed up for the holidays
  • Our Service Advisors look forward to working with you
  • Our ASE certified Technicians
  • Braxton Automotive is an ASE Blue Seal of Excellence Recognized Business
  • A few of our certificates!
  • A few more...
  • Quality Auto Repair by Braxton Automotive Group, Atlanta, GA

Deals & Coupons

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Linked Review

Angie_Atl

Reviews: 1

I won't go anywhere else

I've taken both of my vehicles to Braxton & trust them 100%. I will continue to use & recommend them to family and friends!

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More Reviews

SpaceyG

Reviews: 7

Down Home Atmosphere For The Luxury Car Crowd

Steve Braxton knows his Volvos and Beamers! But so do the whole fun, friendly staff. They'll even help you make a video. If you ask real nice! Very timely service too.

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dcrain

Reviews: 3

Very good service

Would highly recommend this place. I brought my car in the day it broke down and they fixed it that day. They were very professional.

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Samuka

Reviews: 1

Outstanding

I drove to Atlanta from New Orleans, and my volvo 850 was experiencing a pretty bad oil leak. I was nervous about driving back so I decided to take it to Braxton. Best decision I've made with my car. They cleaned up my engine (which was a hot mess), and identified the leak, and had the work completed on the same day. In addition, they went to a junk yard to find a screw that I had lost while I was working on the car and replaced it free of charge! Great customer service, great worksmanship. Thanks guys! (Especially Jeannie, I found Charlie's Steakhouse!)

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Happy1003

Reviews: 1

Old Fashioned Customer Service

I thought good old fashioned customer service was dead and gone, but not at Braxton Automotive. They are not only customer service oriented, but they are experts at Volvo and BMW repair. I have a 2002 BMW and they are hands down better than any other BMW repair shop in Atlanta! Their prices are fair, their service is above any one else and they care. I would recommend them to anyone. Thank-you to Steve, Jean and the gang.

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MIKESAMMITT

Reviews: 2

OK IN A PINCH

not the best service experiance, a little slow to return calls and the estemate was off but over all i would use them again if i couldn't get to my regular shop.

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JerryR

Reviews: 1

Always A Satisfied Customer

This is now the only place that I will take my BMW. Steve Braxton and his team members are the best - always so professional, courteous, and helpful. At Braxton, you will get service with a smile. Steve and his crew take pride in their work and it is reflected in the quality and workmanship of each repair job. Steve Braxton and crew are the GREATEST!

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snells

Reviews: 1

They are the best

We have been using Braxton for several years and we have never had a problem or complaint. No matter what the problem, they will continue to search until they can solve the problem. You could not ask for a better group of people to work with. Steve, Jean and the rest of the staff are the greatest!!!!

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daisbou

Reviews: 1

THEY REALLY CARE ABOUT THEIR CUSTOMERS

I took my Volvo into Braxton Automotive as a first time customer with a problem with my engine. They researched the problem and discovered that my problem was actually a recall at the dealer. I took the car to the dealer and the repair was done at no charge because it was a recall. Braxton Automotive did not charge me anything for looking at my car and for researching the problem at the dealer. They saved me about $1200.00. Thank-you Braxton Automotive. I highly recommend them to everyone, they really do care.

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atlbimmer

Reviews: 2

RUN AWAY FROM BRAXTON

THESE GUYS ARE TERRIBLE! AFTER MIS-DIAGNOSING MY CAR 3 TIMES WHICH I WAS STILL CHARGED FOR THEY THEMSELVES RECOMENDED THAT I TAKE THE CAR TO ANOTHER NEAR BY SHOP (BAVARIAN IMPORTS) WHO FIXED THE CAR RIGHT THE FIRST TIME FOR A FRACTION OF WHAT BRAXTON CHARGED. WILL NEVER GO BACK!

Braxton Automotive Group Inc replied on 02-03-2007

As owner and president of Braxton Automotive, I truly understand the trust our customers put in us. For over 9 years, we have worked very hard in building trusted relationships with our customers. While the concept of this forum is a great idea, it should have a vested interest in ensuring some minimum standard of basic reliability of the information contained in its postings. Currently, kudzu.com enables anyone (even a competing business) to post slanderous remarks without any verification that the remarks are true (or even that the posting party was really a customer of the business about which they are posting). It disheartens me that this forum is unlike the Better Business Bureau which, before posting, goes through a verification process to ensure the validity of a complaint. Our shop is a small family-run business we want to know of unsatisfied customers and pride ourselves on the great lengths to which we will go to ensure our customers are satisfied with the services received from us. However, we have spent time reviewing our service records and are unable to find any customer whose situation mirrors that described in atlbimmers review. If indeed this person really is a customer of Braxton Automotive, we ask this person to contact us directly and we will work with them to resolve the issue.

Steven Braxton
Braxton Automotive Group, Inc.
CustomerService@BraxtonAutoGroup.com

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Convivia_Group

Reviews: 1

EXCELLENT Assistance.

I was given some very high prices from Nalley Volvo on my rotors which need to be replaced. Well, I called over to Braxton, as they are in my neighborhood, and they quoted me a price for factory parts about $150 below the dealer's estimate. Thanks to them, Nalley matched thier price. Jean Cochran provided very informed and polite assistance. As soon as my warranty expires, or if there is work to be performed out of warranty, I will be sure to bring them the business.

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NellieC

Reviews: 9

Steve Braxton and team are my heros

We own a '96 and an '86 Volvo and Braxton is the only place we'll take them. Steve has years of dealership experience and specializes in Volvos & BMWs. He did a wiring job on my '86 that was nothing short of heroic and didn't charge me a penny more than the estimate. He's honest and expert.

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edfitz

Reviews: 8

Great repair shop

This shop does all of my scheduled car care and is as honest as they come in the world of automotive repair. Highly recommended!

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COUPONS

View coupon for complete details.
Expires 2015-04-16

Videos

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Album: Gallery
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Welcome to Braxton Automotive