Schantz Home Improvement Company

85 Reviews

(404) 537-2993 myhomeguys.com » View Website »

1530 Howell Mill Road NWAtlanta, GA 30318   map »

Business overview

Service Area

  • Alpharetta
  • Buckhead
  • Cascade Heights
  • Cobb County
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Marietta
  • Midtown
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • South Atlanta
  • South Fulton County
  • Stone Mountain
  • Tucker
  • VA Highland/Morningside
  • West End
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Kudzu's "Best Of" Winner

2012, 2013, 2014

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • SUN

Green Credentials

Schantz recycles many of the old materials removed from your home. Asphalt (roofing) and metals (gutters) are brought to the scrap yard to be recycled instead of dumped in crowded landfills. Also, our windows are certified green and our main siding product is made from recycled fly ash. In our office, we re-use files, and use scrap paper rather than new sheets when practical. It all adds up!

Reviews

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Response to 3/25 review, 4/20/2015

We are not paid advertiser any longer so we cannot respond to reviews via a business login. We are pleased that the reviewer on 3/25 has changed their review as we always make all efforts to assure... if we make a mistake, we make it right. That's the difference if you choose Schantz. As we say "Don't take a Chance... Go with Schantz."

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Great, 3/25/2015

Good work. Very happy........ Hope to do work again. glad that they worked things out and happy to do business again with company.

Business Referrals

Linked Review

philliptjackson

Reviews: 1

Gutter Replacement

I called Schantz this summer to get a gutter estimate. I used them to replace my old gutters. The gutters have held up well through several downpours.

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Th3lizard

Reviews: 2

DO NOT DO DOOR REPAIR

I just called to get an estimate on repairing our back door since all the rain has warped it so bad & it barely closes. They immediately denied doing and said they "don't do door repair jobs" even though this site and THEIR site says they do. False advertisement!!!

Schantz Home Improvement Company replied on 10-31-2009

We do perform roof repairs as a stand alone project. We also perform many other repairs in conjunction with larger projects. We do not perform handyman services. Unfortunately, the Kudzu list of services does not allow us to drill down to that detail. We actually referred you to someone that could help you. Thank you for returning the favor. False advertisement?? No response necessary.

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eallenmorgan

Reviews: 2

fast,great roof repair

i found shantz roof repair on an internet search...i was given personal friendly service...they repaired my roof when they said they would and finished the same day,most importantly,the final bill was exactly the quoted price...highly professional throughout

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Oldham

Reviews: 1

Excellent Customer Service

I called Schantz regarding roof repair. They were very prompt and professional. Recommended some minor maintenance besides the repair which I also took advantage of. I had questions after the repair and they came back to my house and called me. Excellent customer service! I would highly recommend them. L. Oldham

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cushcush

Reviews: 1

Awesome workmanship!

Greg and his crew did a professional and timley job on the roof repairs of my home. I called them on Monday -the worst day of the floods - I live in Cobb Cty. Greg was here on Tuesday afternoon -appraised my property and the job was completed within days without further damage to my ceilings. He also added another ten plus years of life to my roof by adding more ventilation. I've recommoneded the company to several people- I am impressed and pleased with the services!!!!

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AKSmith

Reviews: 1

Couldn't be happier

It was raining in my house during a storm. Greg came out the very next day, provided a thorough estimate, and was ready to start the work early the next week. By the time it rained again, I had a new roof at a fair price. I really couldn't have been happier.

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tanlex

Reviews: 2

Great follow-up

I originally left a negative review of this company but have removed it because of the follow-up by the owner of the company. The person we dealt with originally did not represent the company well. The owner assured me this was not how the company normally operated and resolved the issue. I would be willing to give this company another chance after having spoken to him.

Schantz Home Improvement Company replied on 10-06-2009

I have contacted the customer to review this visit. The estimator communicated our deposit policy poorly and it was misinterpreted. This estimator was new to Schantz and did not follow our standard procedures. As it stands, this is NOT the way Schantz operates. I am very sorry this situation occurred and have conveyed this to the homeowner. Greg Schantz

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seasley04

Reviews: 10

Committed to Good Customer Service

After a negative experience with a service rep (who I believe no longer works for Schantz), Greg Schantz personally made sure my roof was fixed. He was clearly committed to making sure I was satisfied and taken care of. I really appreciated it. I will definitely call Greg for help with any future home improvement projects.

Schantz Home Improvement Company replied on 10-05-2009

This customer is 100% correct. It is unacceptable and actions will be taken against the estimator. The estimator is newly hired as of two weeks ago and this was his first time out on his own. I was out on vacation for the long weekend, and was not in to monitor this person. I will certainly contact the customer directly to apologize. FOLLOW UP - The customer was extremely pleasant and has set another appt with Greg Schantz. The estimator has been let go as there is no tolerance for this behavior. The estimator signed an agreement "no appointments will be a no show, no call."

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bcarmi4384

Reviews: 1

Satisfied

We had our Roof done on the rental home on 08/26/09 along with the gutters. We are very satisfied. It's refreshing to deal with professionals. We would recommend to anyone.

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PuraVidaMon

Reviews: 1

Handled my insurance claim

Greg handled my insurance claim when a tree branch fell through my roof. While I probably could have recovered my deductible by piecemealing all the various repairs with different low-bid companies, I have to say it was really nice and stress-free to just have a professional sort out all the details for me with the insurance company. Even more, Greg, in dealing with the insurance people, was able to have them cover additional expenses as we learned the further extent of the damage (i.e. water damage to floors).

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rt2020

Reviews: 34

Great Experience

We hired Greg and his crew to add a window to our basement. The project involved cutting through a weight bearing wall on the inside, and brick on the outside. Greg took the time to come out to the house on a couple occasions to help with our planning and to be sure that everything would be in place on the day the work was scheduled. Sure enough - it was. Work was completed the same day it began, and the window looks great. We've recommended this company to several friends and neighbors and will continue to do so.

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PaulaMH

Reviews: 1

Repeat customer, would recommend to anyone!

We first meet Greg in 2000 when we needed replacement windows/sliding glass doors for our home. He and his crew did a GREAT job at that time so naturally his was the first company that came to mind when we needed a replacement roof for the home we just purchased a few years ago. True to form, Greg was reliable, courteous, informative and very knowledgeable! He did a VERY detailed inspection of the existing roof both inside the attic and outside the home to ensure there would be no surprises. He pointed out all the defects made by the previous roofer and had a plan to repair/improve/correct all the issues promptly. The man knows his stuff! Although we had an additional 7 estimates made by other companies and Schantz was by no means the least expensive, I chose Greg and company because I was confident we would be getting outstanding service, great quality and the piece of mind that comes with a job well done.

Schantz Home Improvement Company replied on 05-14-2009

Paula - I knew you were one our early customers, but as I reviewed our records it seems you were our very first customer! We are very pleased you chose to select us again on your second home. Repeat and referral business is our goal and we can only do that by delivering a better experience than the other guys. On this job we were the high bidder, but after we both broke down the job "apples" to "apples" we were actually cheaper than some of the others who failed to recognize and include correcting the existing roof problems. Sometimes our PRICE is higher, but the COST is actually less since most just don't do the job right. You won't pay twice for our work. Thanks again for being our customer (and the nice review) Greg Schantz

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DaveStauss

Reviews: 1

Great Job by Greg and Company

We were extremely happy we selected Greg and his team to do the roof work as we were concerned about the back roof and the condition of whatever was under the roofing. Based on the way he presented his proposal, the pictures, and I guess what I would call a trust factor, we are very happy that we selected them to do the roofing plus all the other work they did. While it took longer than expected, mostly due to weather and cold temperatures we think they did a fabulous job and would recommend using them to others. I'm also happy that others on our block saw what great work Oscar, his dad and crew were doing for us and decided to have you repair/replace portions of their roofs.

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Arvind

Reviews: 2

The way all contractors should be!

I chose Schantz to replace the windows in my 1-bedroom condo. I'm sure it was not a large or very profitable project for Schantz, however they still treated me like a VIP. Greg took the time to explain in full detail what exactly window replacement entailed and he even offered to help me get approval from the Homeowner Association if need be. I will certainly remember the great service and quality of my new windows. I will continue to use Schantz in the future when I ultimately upsize from a condo to a full sized home. Also, time windows were right on the money. Greg showed up for the initial estimate on time. The window installers also showed up right on time. It's the way all contractors should be!

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dread27

Reviews: 8

Stormchasers Don't be fooled!

This is the same comapany who sent a salesman out to estimate a roofing job who turned out to be pushy,no knowledge of roofing, unproffessional.

Schantz Home Improvement Company replied on 12-23-2008

We are not aware of this person's situation and they have not contacted our office. I invite this poster to please contact me at my office so I am abreast of this situation and can address their concerns. I believe from our other numerous reviews over 3 years this is not consistent with our policies and operations, but I am certainly concerned if this occurred. Greg Schantz 404-522-4663.

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RSJnsn

Reviews: 2

Great roof replacement by a hard working team!

Schantz Home Improvement uses high-quality GAF products at a most reasonable price. The project was completed on schedule, with proper care taken to protect our home and yard from debris. From the first phone call to the job completion, Greg and Panida provided a high level of customer service that one hopes for during a home improvement project. We are pleased to have chosen Schantz Home Improvement and we highly recommend them.

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Photos

Album: Door / Misc jobs
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New hardy, copper baytop, gutter, windows. Baily